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Think of Your Constituents as End Users

GovLoop

Is it just the government employee, or is it also the local constituent? When developing new applications, you want to include the end user in the process. But when it comes to using open data to tackle local problems, who counts as the end user?

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Streamlining with DocAI can yield cost savings and help accelerate missions

Google Public Sector

billion hours on government paperwork at an estimated cost of $117 billion to the public and nearly $39 billion to the federal government. Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration.

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Mastering Local Government Employee Performance Reviews 2022 | GovPilot

GovPilot

Oftentimes, these types of government employees are the ones who want insight into how they can improve at their roles and grow within your local government. Public officials that make the greatest impact on their communities are the ones that genuinely care about their jobs and how to improve the lives of those around them.

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Local Government Employee Appreciation Strategy: Employee Retention Tips From GovPilot

GovPilot

Government employees who dedicate their personal time and extraordinary effort supporting the community are not often thanked or appreciated outwardly enough by other staff members or supervisors.

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Creating Trust and Inclusion at Your Agency: NextGen Speakers Explain How

GovLoop

Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. At AmeriCorps, that meant embedding DEIA in human resources and strategic plans and engaging with all stakeholders. “We

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Knowing When, Where and How to Modernize

GovLoop

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. Government employees are people, too,” she said. When software is no longer supported, an agency must replace it. Improving customer experience is usually a proactive goal, however. But backend changes matter also.

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Enhance the citizen experience with deep learning-powered suggestions

AWS Public Sector Blog

Every interaction a citizen has with government is an opportunity to enhance the customer experience with rich citizen engagement and direct lines of feedback. Recent federal priorities have been set to improve the citizen experience when interacting with government. Test the solution: View all reports.