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Leaders in education and state and local government know that technology is changing at a rapid pace. That’s the central theme of this year’s AWS IMAGINE conference for education, state, and local leaders presented by Amazon Web Services (AWS). There is no cost to attend; register now to secure your spot.
Amazon Web Services (AWS) is proud to announce the 2024 cohort of AWS Champions, and the expansion of the program to AWS education and government technology (EdTech, GovTech) partners. Champions share their expertise and experience with others – through presentations, one-on-one conversations, webinars, and more.
Modern constituent services are no longer an option. Constituents, when interacting with government agencies, expect seamless, digital-first experiences. “Government agencies can streamline internal processes, enhance collaboration, and improve constituent engagement,” he said. .
Courts and other public safety organizations are being targeted by a rising number of cyber events,” said Kim Majerus, vice president of global education and US state and local government at AWS. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.
The pandemic has caused states to rethink this model due to increased cyber events impacting SLGs, education organizations, and their critical infrastructure. Cyber events continue to heavily impact SLG and education institutions, compromising data and critical services to students and constituents.
Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? We hope more organizations can benefit from AI safely by outlining a methodology informed by our experiences powering projects across government, education, and more.
According Global Market Insights , AI in the education market is anticipated to grow 45% by 2024. A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem.
This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. Running containerized on-premises or self-managed workloads involves significant overhead to manage operational resources. Configurations become code, deployments can be automated, and rollbacks are swift.
At AWS re:Invent 2022, I connected with inspiring customers around the world who are using the cloud to drive innovation in government, education, nonprofit, space, and healthcare. For example, AWS IoT TwinMaker is a service that allows customers to build operational digital twins of physical and digital systems.
Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients. The future of AI According to an AWS funded study, AI is already transforming the workplace —from how businesses operate to how work gets done.
Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve. Read on to learn how Civix worked with AWS to create their new solution.
The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. This year’s winners of the Google Cloud Customer Award in government and education include eight organizations from across the country. Congratulations to the 2023 award winners!
Building trust with constituents is difficult. In an article about rebuilding trust in government, Deloitte Insights broke down government work into six archetypes: retailer, retailer-like, innovator, educator, regulator and enforcer. It means establishing and maintaining relationships as you carry out your agency’s mission.
Gain insights from real-world examples and uncover the boundless potential to drive change and forge a brighter future for citizens, constituents, students, service members, patients, and beyond. Don’t miss the augmented reality demo Operation Global Guardian.
With cloud as the new operational foundation, governments can fully embrace innovation to revolutionize constituent services and operational effectiveness. In 2019, Amazon set a goal to match all of the electricity used across it global operation with 100 percent renewable energy by 2030.
US state and local government and education customers can get in-person no-cost training, hands-on help, and more at the Amazon Web Services (AWS) State and Local Learning Days. AWS educational sessions for customers in state and local government and education. What will you find at AWS State and Local Learning Days?
Constituent expectations of how government services are delivered are shifting rapidly in response to how they interact with organizations in the private sector. No longer willing to wait for hours on the phone or try to fit in an in-person visit to an office during work hours, constituents are eager for change.
At Amazon Web Services (AWS), our customers in government, nonprofit, healthcare, and education have an enduring mission: to improve the lives of their fellow citizens. AWS has a suite of training and certification programs , like AWS Educate , which offers hundreds of hours of self-paced training and resources for new-to-cloud learners.
These technologies enable government agencies to improve constituent experience and deliver cost-effective services. In education , ML is transforming teaching, learning, and research. Bias can also be introduced through the model lifecycle from training to ML operations in production.
They often rely on donor and grant funding, so they have to justify every expense to their constituents. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Going over budget is not an option.
The rise in cybersecurity threats means city, county, and education leaders must consider how best to protect constituent and student data, financial information, services, and more. Furthermore, K12 IT teams are understaffed and typically lack a dedicated security officer and Security Operations Center.
In his keynote, Dave Levy, vice president of AWS worldwide public sector, said, “We’re here today because of our commitment to the region, serving you with the solutions and technology you need to improve the lives of your citizens, students, customers, and constituents.”
New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. It's already making a difference today.
The City of Fort St John used AWS to create a “virtual city hall” to deliver government services to their constituents wherever they are; within 10 months, their MyCityHall app was used by over 20% of the city’s population. Governments are using AWS to support constituent engagement systems , streamline the customer experience , and more.
These changes continue to impact how our country’s workforce operates today. Examples include the recently announced Experiential Learning for Emerging and Novel Technologies (ExLENT) , Regional Innovation Engines , and Raise the Bar: Unlocking Career Success programs, which will strengthen education and workforce programs across the country.
State and local tax agencies process millions of tax filings and collect billions of tax dollars annually to support essential public services in health, safety, and education, as well as critical infrastructure such as roads and utilities. Improving government operations.
As transportation systems become more connected, the vast amount of information they possess can provide new levels of intelligence to enhance operations and constituent service. Many states are exploring expanding broadband access as the best way to connect people with essential services, careers and education, and each other.
At Google Cloud Next , our global showcase for the latest technologies and customer success stories, public sector organizations shared their innovative work to support constituents. California’s Government Operations sponsors pilot programs to help their 150 departments democratize access to public services.
We’re excited to see many of you back in person for Next ‘23 , Google’s global exhibition of inspiration, innovation, and education, at San Francisco’s Moscone Center from August 29-31.
That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? The focus on outcome also is critical to winning over the business and operational leaders who are supposed to benefit from the data. You need to talk impact.
Learn how these pioneers are paving new paths with AWS and discover how you can push boundaries and drive your mission forward for constituents. He runs the Joint Security Operations Center (JSOC)—a new cybersecurity hub that allows city, state, and federal entities to coordinate efforts against cyberthreats.
At the AWS Summit New Delhi and AWS Summit Singapore, AWS leaders and customers shared stories of how they’re innovating, improving citizens’ lives, transforming their operations, and creating technology that can scale for social good. Singapore’s IHiS scales vaccine operations with AWS to meet evolving on-the-ground requirements.
The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. This year’s winners of the Google Cloud Customer Award in government and education include eight organizations from across the country. Congratulations to the 2023 award winners!
But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments.
As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. Connecting one of the biggest cities in the world: NYC CTO Matthew Fraser.
We’re excited to see many of you back in person for Next ‘23 , Google’s global exhibition of inspiration, innovation, and education, at San Francisco’s Moscone Center from August 29-31.
As cloud technology has become deeply embedded in the way the government operates, employees need new tools and skills to use it effectively. PT to learn from government and industry leaders about how agencies are using technology to help foster digital equity and enhance constituent engagement. Join us online Wednesday, Oct.
Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience. One hurdle Morton sees is that government agencies tend to operate by business unit. The Vision.
The fiscal cliff can lead to a range of negative outcomes that diminish community quality of life, strain household finances and stifle economic growth, including: Reduced services: Local governments may be forced to cut essential services, including public safety, education, transportation and social services.
As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.
For those in charge of designing and managing road systems, now is the time to implement innovative data-driven solutions to identify problem areas, apply multi-layered solutions including infrastructure and enforcement, and educate the public on the safety goals and positive results. Be transparent and proactive with the public.
We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Google’s responsible AI approach encompasses: Transparency and explainability: Understand how AI models operate and the rationale behind their decisions.
RESEA is often considered supplementary to UI, but the program is one of the primary ways to introduce constituents to new occupations, allowing them to expand their searches to return to a fulfilling career more quickly. Labor agencies may already be evaluating these technologies and applications for their UI systems at large.
We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Artificial intelligence (AI) is emerging as a game-changer, providing a way to streamline operations, enhance decision-making, and deliver more impactful services.
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