AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

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Public Safety Public Sector Laws Supervision 338

GovLoop

FEBRUARY 18, 2025

Modern constituent services are no longer an option. Constituents, when interacting with government agencies, expect seamless, digital-first experiences. “Government agencies can streamline internal processes, enhance collaboration, and improve constituent engagement,” he said. .

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Operations Constituents Government Agency Education 52

AWS Public Sector Blog

MARCH 21, 2023

According Global Market Insights , AI in the education market is anticipated to grow 45% by 2024. This Georgia city is one of the first cities in the world to use open data with Amazon Alexa, pulling information from the city’s data hub – an official, open data portal for the city – to answer constituents’ questions.

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Public Sector Nonprofit Operations Local Government 246

GovLoop

MARCH 25, 2024

Building trust with constituents is difficult. In an article about rebuilding trust in government, Deloitte Insights broke down government work into six archetypes: retailer, retailer-like, innovator, educator, regulator and enforcer. It means establishing and maintaining relationships as you carry out your agency’s mission.

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Constituents Regulations Education Engagement 102

AWS Public Sector Blog

SEPTEMBER 9, 2022

US state and local government and education customers can get in-person no-cost training, hands-on help, and more at the Amazon Web Services (AWS) State and Local Learning Days. AWS educational sessions for customers in state and local government and education. What will you find at AWS State and Local Learning Days?

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Local Government Public Sector Education Constituents 130

AWS Public Sector Blog

DECEMBER 2, 2022

AWS ProServe Ready now available in Australia , Japan, New Zealand, and Singapore for public sector customer engagements. AWS ProServe Ready prepares AWS Partners to work seamlessly with AWS ProServe on subcontract engagements in the public sector. Education Partner of the Year: Slalom. Nonprofit Partner of the Year: ThinkStack.

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Public Sector Sustainability Nonprofit Security 189

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. To expand their reach, they often collaborate with academia and other nonprofits, and they engage early-career talent. Going over budget is not an option.

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Nonprofit Laws Public Policy Development 189

AWS Public Sector Blog

APRIL 17, 2023

Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives. Public sector customers are using AWS to digitally transform their citizen engagement and service delivery management applications. million residents.

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Public Sector Local Government Management Education 130

Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. Enhanced Engagement: Sullivan County is utilizing gen AI solutions powered by Google Cloud to enhance citizen interactions. It's already making a difference today.

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Public Sector Constituents Strategic Planning Implementation 106

Google Public Sector

OCTOBER 19, 2023

In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. Learn how gen AI can improve the future of citizen engagement and services by downloading the new 10 step guide.

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Public Sector Security Constituents Transportation 111

AWS Public Sector Blog

NOVEMBER 23, 2022

At Amazon Web Services (AWS), our customers in government, nonprofit, healthcare, and education have an enduring mission: to improve the lives of their fellow citizens. This is changing the way we engage as a society. Learn more.

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Security Public Sector Elected Officials Constituents 130

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. This joint venture highlights the transformative potential of tech partnerships in higher education.

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Public Sector Education Government Agency Constituents 114

GovLoop

DECEMBER 6, 2022

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating.

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Constituents Parks And Recreation Outreach Engagement 59

GovLoop

SEPTEMBER 28, 2023

October 18: Bridge the Divide and Increase Constituent Engagement The COVID-19 pandemic served as a wake-up call for government agencies, and now they are working diligently to bridge the digital divide between constituents and services.

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Constituents Engagement Government Agency Development 59

American City & Country

AUGUST 28, 2024

The fiscal cliff can lead to a range of negative outcomes that diminish community quality of life, strain household finances and stifle economic growth, including: Reduced services: Local governments may be forced to cut essential services, including public safety, education, transportation and social services.

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Government Budgeting Public Sector Sustainability 97

GovLoop

MAY 12, 2023

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. This article appears in our “ Guide to Building Constituent Engagement.”

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Constituents Parks And Recreation Outreach Engagement 52

AWS Public Sector Blog

MARCH 15, 2023

Nonprofit innovators from across the country led live sessions for other nonprofit leaders about how they’re innovating with cloud technology and engaging their communities. For example, you can learn how to create a cloud call center, deliver educational content, or optimize your costs.

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Nonprofit Public Sector Leadership Engagement 130

AWS Public Sector Blog

NOVEMBER 16, 2022

State and local tax agencies process millions of tax filings and collect billions of tax dollars annually to support essential public services in health, safety, and education, as well as critical infrastructure such as roads and utilities.

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Public Sector Local Government Supervision Operations 147

AWS Public Sector Blog

JULY 12, 2023

That’s half a million people without a home,” said Kim Majerus, vice president of global education and US state and local government at AWS. As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” Be transparent and don’t overcommit.

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Public Sector Housing Coordinator Local Government 130

GovLoop

SEPTEMBER 26, 2024

Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. To bring AI to life, agencies need a modern environment that enables them to understand “who it is that’s engaging with you through your service delivery.”

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Government Constituents Public Sector Engagement 59

GovLoop

APRIL 16, 2024

That’s in addition to fun and educational events that parks host throughout the year: You can find them on the NPS calendar. Take a look at the National Park Service’s main site for National Park Week events , kicking off with waived entrance fees on Saturday, April 20.

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Social Media Education Parks And Recreation Constituents 114

AWS Public Sector Blog

APRIL 27, 2023

In addition, Sreeji recommends gaining an independent point of view, like engaging a third-party auditor early in the planning process. Quickly training and educating team members in cloud technology allowed the Georgia DHS to develop new skills and make sure that the cloud strategy could be technically managed over time.

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Public Sector Local Government Management Security 130

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

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Constituents Implementation Social Services Public Face 52

AWS Public Sector Blog

NOVEMBER 29, 2022

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents.

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Public Sector Leadership Nonprofit Security 147

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. Are they actively engaged with your services or do things feel chilly? Join us online Wednesday, May 22 from 2-2:50 p.m.

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Government Employee Constituents Leadership Security 59

GovLoop

JUNE 12, 2024

Department of Education has announced a new federal council to improve cybersecurity in K-12 schools. Data and Constituent Interaction Contact is everything. ” To see more about how agencies are using technology to build relationships with constituents, download it here: Get the guide Photo by Julia Volk at pexels.com Favorite

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Constituents Local Government Advocacy Public Safety 59

GovLoop

NOVEMBER 29, 2022

That’s why it’s crucial to understand the link between government service and trust, said Dean Scontras, Vice President of State, Local and Education at Okta. This article first appeared in “ Your Guide to Building Constituent Engagement ,” which offers ideas on how to increase engagement with your community.

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Accountability Security Constituents Engagement 59

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience. There was a time when government paid little attention to what we now call “customer experience” (CX).

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Constituents Government Agency Operations Government 64

GovLoop

FEBRUARY 29, 2024

Our 32 nd Featured Contributor cohort recently kicked off, and there is already no shortage of informative and educational blogs to learn from. They’ll cover topics such as employee and constituent engagement, artificial intelligence, data use and literacy, cybersecurity, diversity and inclusion, and more.

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Leadership Public Sector Development Communications 59

GovLoop

JUNE 11, 2024

The concept of evidence-based policymaking — the idea that policies should be developed and refined based on hard data, not just hunches — can play a critical role in helping state and local agencies identify and mitigate systemic issues that undermine government’s ability to serve all constituents. The result?

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Public Health Constituents Nonprofit Local Government 52

GovLoop

NOVEMBER 17, 2023

Digitizing services that governments provide can be a time and efficiency improvement,” said Chris Oskuie, Vice President, State and Local Government and Education at Software AG Government Solutions, which provides platform integration software and services. That’s another year for issuing them, let alone selecting somebody.”

Local Government 52

Local Government Communications Social Services Constituents 52

Rebuilding Place in Urban Space

APRIL 19, 2023

My intended thesis was around urban planning and civic participation and engagement, because local land use issues are the issue most likely to get people involved in local civic affairs, other than having children and being involved in education issues. But that our management processes aren't set up to do that.

Parks And Recreation 52

Parks And Recreation Elected Officials Engagement Advocacy 52

AWS Public Sector Blog

JULY 31, 2024

The AWS Global Data Egress Waiver program waives data transfer out fees for eligible higher education, research institutions, and K-12 schools to make it easier to leverage AWS services. AWS continuera de remettre en cause les demandes de données inappropriées et de fournir des preuves de conformité et des engagements contractuels.

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Government Public Sector Security Budgeting 189

GovPilot

OCTOBER 18, 2023

Government services, at their core, are built on the principles of accessibility and inclusivity , intended to serve every member of a community, irrespective of factors like socioeconomic status, educational background, career, health, or disability.

Education 52

Education Government Constituents Engagement 52

GovPilot

MARCH 23, 2023

Nationwide, there is an outcry for better equity throughout workplaces, public spaces, educational and governmental institutions. The Impact of Equity In Local Government The past few years have been a time of reflection due to societal shifts that have brought fresh attention to the treatment of marginalized groups in America.

Local Government 52

Local Government Government Education Public Health 52

AWS Public Sector Blog

AUGUST 31, 2023

These states addressed concerns using best practices and by thinking strategically about short and long-term outcomes to support secure digital transformations and protect constituent data and services. These capabilities should support visibility, interoperability, education, and risk reduction.

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Implementation Sustainability Local Government Security 200

AWS Public Sector Blog

SEPTEMBER 20, 2022

Amazon Web Services (AWS) is a proud sponsor of National Voter Registration Day to help drive civic engagement. Since 2012, over 12 million voters have signed up for TurboVote, through partnerships with more than 300 institutions of higher education, nonprofit organizations, and companies. When is the election?,

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Voting Engagement Public Sector Nonprofit 130