AWS Public Sector Blog

OCTOBER 4, 2024

With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Contact the AWS Public Sector Team to learn more. Amazon Lex processes this chat as an utterance.

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Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. From "Nice-to-Have" to "Must-Have" "Artificial intelligence in the public sector is more than wishful thinking," says Karen Dahut, CEO of Google Public Sector.

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Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Empowering US public sector organizations to transition to Microsoft 365. Public Sector Center of Expertise.

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GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You Cant Ignore Generational Preferences Scot Barker, Chief Innovation Officer for Burlington, Vermont, observed that most members of Gen Z arent going to city hall to request public services.

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AWS Public Sector Blog

JANUARY 10, 2023

Civix , a government technology (GovTech) company, uses Amazon Web Services (AWS) to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Read on to learn how Civix worked with AWS to create their new solution.

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Google Public Sector

JUNE 25, 2024

In this blog series our Google Cloud Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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GovLoop

JUNE 9, 2023

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? ” (You can download an executive summary of the event here.) We’re one city, and we need to be acting as a single solitary unit.” Favorite

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GovLoop

JULY 3, 2023

Externally, a coherent and deliberate approach to identity can help drive improved constituent engagements, meeting rising citizen expectations around their government encounters. That’s what makes it so important as the foundation of zero trust,” said Frank Briguglio, Public Sector CTO of SailPoint.

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GovLoop

SEPTEMBER 26, 2023

2) Public expectations have changed when it comes to customer service. Constituents assume their interactions with the public sector will mirror the private sector. Download this resource to learn more about the benefits of automation and best practices for implementing this technology. Favorite

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GovLoop

JUNE 8, 2023

When it comes to digital services, many agencies are under pressure, as constituents expect the responsiveness of the public sector to mirror their private-sector experiences. The challenge? Favorite

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Constituents Public Sector Implementation Government 52

GovLoop

NOVEMBER 7, 2022

An interview with Kate Boronkay, Marketing Manager, Public Sector, Zendesk. Now comes the hard part: keeping pace with constituents who’ve loved what they’ve seen and are looking for more. For constituents, a better customer experience leads to higher constituent engagement, which builds trust and loyalty.

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GovLoop

SEPTEMBER 26, 2024

Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. said Adilson Jardim, Salesforce’s Senior Vice President, Public Sector Solutions Engineering. We can sprinkle AI everywhere, but what if you don’t know who it is you’re interacting with?”

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Government Constituents Public Sector Engagement 59

Google Public Sector

MAY 19, 2022

Download our guidebook to learn how reCAPTCHA Enterprise can help strengthen your website security quickly. As cyber threats increase, government agencies need a way to safely let constituents access digital services. As cyber threats increase, government agencies need a way to safely let constituents access digital services.

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GovLoop

NOVEMBER 12, 2024

What’s more, identity breaches are often the first step to a larger cyberattack, and the public sector is a primary target. Because state and local agencies are responsible for critical infrastructure, attacks can be disastrous for communities and constituents. Active directory holds the keys to your kingdom,” said Weaver. “It

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GovLoop

DECEMBER 18, 2023

Workforce challenges in the public sector are not just an “HR problem.” Every one of us interacts with our government in some way — and these experiences shape our perception of public sector organizations as potential employers. “We They design for it.”

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GovLoop

JANUARY 30, 2024

Federal agencies need to make new software available quickly in order to meet emerging mission needs and rising constituent expectations. For more about how governments are embracing change, download it here: Get the guide Photo by Pixabay at pexels.com Favorite At the same time, they must protect their systems and processes.

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GovLoop

APRIL 9, 2024

The Role of Data Granicus also helped ODOT with other constituent communications that benefited the public and modernized the work of department staff. Recruitment messages became more engaging, featured personal employee stories, and generated a more enthusiastic response from recipients.

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Communications Engagement Legislation Constituents 59

Government Technology Insider

JUNE 13, 2024

However, more training, upskilling, and cultural change are required to prepare the public sector workforce for AI innovation. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. Download the Study 1. However, complying with these laws is complex.

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GovLoop

JULY 19, 2023

But it’s challenging to gauge in the public sector, where the goals are complex and quantitative measures cannot always reflect the values of an agency’s mission and public service. Tips for Measuring Productivity Measure outcomes and conduct constituent and stakeholder surveys. What is Measuring Productivity?

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GovLoop

OCTOBER 4, 2023

It’s looking at your data like an ecosystem,” said Winston Chang, Chief Technology Officer for the Global Public Sector with Snowflake, a leading data cloud company. Every legislator should know that their constituents will be directly affected by how well the government operates.

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GovLoop

DECEMBER 13, 2023

One reason for that is out-of-date recruitment and human resources (HR) processes that compete poorly against their private-sector counterparts. The biggest obstacle has always been outdated and inefficient processes,” said Barton Phillips, Vice President, Public Sector, at DocuSign, a leader in electronic signature and agreement management.

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GovLoop

DECEMBER 11, 2023

The Role of Data Granicus also helped ODOT with other constituent communications that both benefited the public and streamlined the work of department staff. Government will always struggle with bureaucracy, and public-sector hiring will always be slower than that of most private industry. That made hiring easier.

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Engagement Communications Constituents Public Sector 52

GovLoop

OCTOBER 25, 2022

There are examples of public-sector agencies that followed that model. Download the full guide. Remote work was unfathomable in many offices. The key to an organization’s success really comes down to just having things work, and it has to be a way that’s natural for users,” said Liska. Favorite.

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Security Constituents Public Sector Transportation 52

GovLoop

MAY 10, 2024

Consider: On average, it takes more than 98 days to fill a public-sector job, which is more than double the private sector average. Partnership for Public Service Using Data Organizations are going beyond interviews and anecdotes, relying instead on quantitative data, such as that from anonymous monthly or quarterly surveys.

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AWS Public Sector Blog

OCTOBER 28, 2022

In this solution, we use an Amazon Lex bot integrated with an Amazon Connect contact flow to deliver the conversational experience for constituents engaging with the chatbot over text or voice. Download the Front Door Bot ZIP archive. Download the Front Door Agent Whisper contact flow file.

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Public Sector Security Management Constituents 52

AWS Public Sector Blog

MARCH 15, 2023

Chelsea and Francessca also spoke to the importance of cross-sector collaboration. Chelsea noted that every issue she’s passionate about requires the private and public sector to work together. Download the guidebook to discover more use cases and real-world examples of how to leverage the cloud with purpose.

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Nonprofit Public Sector Leadership Engagement 52

GovLoop

APRIL 11, 2023

Public Sector at Pure Storage. Flash is also inherently faster than a spinning disk, so you’re able to deliver more work product, which benefits both the agency and its constituents.” ” To read more about how agencies are getting the most out of their modernization and transformation efforts, download the guide.

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GovLoop

MARCH 27, 2023

It’s looking at your data like an ecosystem,” said Winston Chang, Chief Technology Officer for the Global Public Sector at Snowflake Inc. Every legislator should know that their constituents will be directly affected by how well the government operates. In data transformation, it helps to view things through a different lens.

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Security Operations Legislation Constituents 52

GovLoop

OCTOBER 4, 2022

They need to provide services more quickly and effectively to meet the rising expectations of their constituents. Public Sector Chief Technology Officer at Citrix. ” Download the guide. They need to do so while enabling agencies to work from anywhere. “But the problem is, nobody’s looking at the whole picture.”

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Security Government Employee Constituents Public Sector 52

GovLoop

SEPTEMBER 28, 2022

They need to provide services more quickly and effectively to meet the rising expectations of their constituents. Public Sector Chief Technology Officer at Citrix. ” Download the guide. They need to do so while enabling agencies to work from anywhere. “But the problem is, nobody’s looking at the whole picture.”

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AWS Public Sector Blog

JANUARY 31, 2024

Artificial intelligence (AI) and machine learning (ML) technologies are revolutionizing the way businesses operate across various industries, including the public sector. Download the transportation dataset to your local machine. Access to an Amazon SageMaker Canvas subscription. Access to an Amazon QuickSight subscription.

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AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. Download the source code and extract locally: AWS Samples – AWS Serverless Deep Learning Suggestions. Asia Pacific (Tokyo). Deployment.

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AWS Public Sector Blog

FEBRUARY 10, 2023

Download the source code from the AWS Samples Multi-Lingual Interactive SMS For Medicaid Unwinding GitHub and extract locally. Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.

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AWS Public Sector Blog

NOVEMBER 22, 2022

The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world. The app has been downloaded more than 31 million times since its launch and is used weekly by almost two million users. Learn more about open source solutions for governments.

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Open Access Government - Technology News

FEBRUARY 27, 2023

Employees may inadvertently facilitate an attack by clicking on a link or downloading a piece of code which acts as an entry point for threat actors. What is the impact of an attack on public services? The companies operating in the public sector, including water, healthcare, electric utilities, and education, cannot afford downtime.

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AWS Public Sector Blog

JULY 31, 2024

Lire cet article en Français The potential of open data to transform governance and public services is immense, but realizing this potential requires overcoming common obstacles. Public sector workers can use the AWS Artifact service to download the latest Canadian Centre for Cyber Security (CCCS) assessment summary report for AWS.

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