Remove Constituents Remove Download Remove Public Face
article thumbnail

Knowing When, Where and How to Modernize

GovLoop

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. ” For more ideas about how to make the case for modernization that agency leaders and legislators find compelling, download it here: Get the guide Photo illustration by Kaitlyn Baker and Julia Blurton-Jones for GovLoop Favorite

article thumbnail

(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating. Favorite.

article thumbnail

(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Constituents don’t have to pay transportation costs to commute to a meeting, and there are fewer custodial and security expenses when meetings are fully virtual. Get the guide Favorite

article thumbnail

Where Data Makes a Difference, Pt. 1

GovLoop

And if you were to download all the data on the internet, it would take you 181 million years. Public-facing employees offering feedback on constituent experiences. Accessibility redesigns based on empirical evidence and public input. It’s the same as 1 billion terabytes.

article thumbnail

Every Project Needs a Plan

GovLoop

Start by adding CX to contract requirements, especially for projects that will be public-facing. ” For more insights into making your organization more customer-friendly, download the guide. Borrow, Build and Hire to Increase Internal Skills Use contractors to bring in capacities you don’t yet have.