GovLoop

NOVEMBER 29, 2023

In today’s world of siloed and scattered data, agencies often have an incomplete picture of their constituents. And the agency can offer constituents online, self-guided applications and mobile-first experiences, among other features. This article appeared in our guide, “ State and Local: Making an Impact.”

Constituents 97

Constituents Economic Development Local Government Government 97

GovLoop

JUNE 20, 2023

A valued private sector partner can ask the right questions, as well as bring valuable knowledge and experience, to ensure that public agencies can improve both their operations and service delivery. This led to response times to constituents becoming unacceptably slow and frustrating. Favorite

Constituents 89

Constituents Communications Implementation Operations 89

Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. It's already making a difference today.

Public Sector 107

Public Sector Constituents Strategic Planning Implementation 107

GovLoop

FEBRUARY 12, 2024

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In the future, he would like the court to send automatic reminders by text, communicating with constituents as a medical provider might.

Constituents 96

Constituents Management Accountability Communications 96

GovLoop

JUNE 9, 2023

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? ” (You can download an executive summary of the event here.) We’re one city, and we need to be acting as a single solitary unit.”

Public Sector 105

Public Sector Legislation Public Health Coordinator 105

AWS Public Sector Blog

OCTOBER 28, 2022

Organizations with mission sensitive, unclassified data can now create and operate an agile and elastic contact center at scale. In this solution, we use an Amazon Lex bot integrated with an Amazon Connect contact flow to deliver the conversational experience for constituents engaging with the chatbot over text or voice.

Public Sector 130

Public Sector Security Management Constituents 130

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. In Dearborn, Mich.,

Public Sector 106

Public Sector Government Constituents Security 106

GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments.

Constituents 98

Constituents Social Media Security Transportation 98

AWS Public Sector Blog

JANUARY 31, 2024

Artificial intelligence (AI) and machine learning (ML) technologies are revolutionizing the way businesses operate across various industries, including the public sector. Download the transportation dataset to your local machine. Access to an Amazon SageMaker Canvas subscription. Access to an Amazon QuickSight subscription.

Transportation 195

Transportation Public Sector Accountability Implementation 195

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience. One hurdle Morton sees is that government agencies tend to operate by business unit. The Vision.

Constituents 65

Constituents Government Agency Operations Government 65

GovLoop

OCTOBER 9, 2023

The innovations of today are the operations of tomorrow. Innovation isn’t just for one person or one team — instead, it should be shared among departments and involve constituents as well, so that it’s part of the overall civic culture. “It could be something on a small scale first, and then it can grow, but it has to start somewhere.”

Implementation 98

Implementation Management Constituents Accountability 98

GovLoop

JANUARY 9, 2024

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In the future, he would like the court to send automatic reminders by text, communicating with constituents as a medical provider might.

Constituents 65

Constituents Management Accountability Communications 65

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. percent reduction in labor and operational expenditures. For insights into addressing common challenges faced by government CIOs, download the eBook.

Constituents 52

Constituents Government Agency Operations Translation 52

GovLoop

APRIL 22, 2024

Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts. Agencies Can’t Adapt to Change Many legacy systems were developed with the theory that basic operation requirements would not change dramatically. Department of Labor.

Legislation 73

Legislation Public Administration Constituents Budgeting 73

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Artificial intelligence (AI) is emerging as a game-changer, providing a way to streamline operations, enhance decision-making, and deliver more impactful services.

Public Sector 64

Public Sector Government Translation Constituents 64

Google Public Sector

JUNE 26, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Google Cloud understands this, and has built security directly into our AI solutions to protect your sensitive data and critical operations. Secure AI: What does it mean?

Public Sector 64

Public Sector Security Leadership Government Agency 64

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Download the report Google Cloud’s Product Vision for AI-Powered Security. Explore our thought leadership hub to explore innovative ideas for public service.

Public Sector 60

Public Sector Leadership Operations Constituents 60

Government Technology Insider

JUNE 13, 2024

Agency leaders are both optimistic and cautious about AI’s impact on their organizations: AI solutions can streamline agency operations and enhance human capabilities but implementing them adds myriad considerations to agency IT modernization strategies. Download the Study 1.

Local Government 52

Local Government Government Constituents Implementation 52

GovLoop

OCTOBER 20, 2022

GovX is powered by a “proud team of data nerds” and guided by a fundamental belief that government can do amazing things for constituents when it knows how to properly use information. For more insights on how governments are embracing change, download the guide. That’s pretty mind blowing,” Norman said. Get the guide. Favorite.

Government 59

Government Public Health Coordinator Constituents 59

GovLoop

JULY 19, 2023

Good measurements also help you communicate with constituents and elected officials about what you’re accomplishing and how you’re responding to their concerns. Output metrics show what you’re delivering to constituents, process metrics track your operations and activity metrics measure your efforts to improve performance.

Constituents 52

Constituents Elected Officials Communications Operations 52

GovLoop

OCTOBER 4, 2023

That facility comes through in qualities such as data mesh or a decentralized data architecture that’s organized by business domain and operates through self-service. Every legislator should know that their constituents will be directly affected by how well the government operates.

Legislation 52

Legislation Security Constituents Public Sector 52

AWS Public Sector Blog

MARCH 15, 2023

Unifying data and systems to scale learning for all A key building block in a successful and sustainable digital transformation is the ability to unify not only valuable data, but also the people, processes, and technologies that make up nonprofit operations.

Nonprofit 130

Nonprofit Public Sector Leadership Engagement 130

GovLoop

OCTOBER 26, 2022

This format boosts agencies’ resilience by choosing the cloud setup that is best for their operations and data. Even worse, these workers may not be able to assist constituents in need. ” Download the entire guide: Download the guide. Yet hybrid clouds can make agencies nimble enough to overcome these problems.

Government Employee 52

Government Employee Constituents Local Government Government 52

GovLoop

MARCH 27, 2023

That facility comes through in qualities such as data mesh or a decentralized data architecture that’s organized by business domain and operates through self-service. That facility comes through in qualities such as data mesh or a decentralized data architecture that’s organized by business domain and operates through self-service.

Security 52

Security Legislation Operations Constituents 52

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. Instead, agencies need a robust continuity of operations plan, data backups and more. ET/11-11:50 a.m. ET/11-11:50 a.m.

Government Employee 59

Government Employee Constituents Leadership Security 59

GovLoop

AUGUST 26, 2024

To support outstanding constituent experiences, government agencies need cyber resiliency, the capacity to bounce back quickly in the face of setbacks. It reaches all aspects of agency [operations]. Resiliency is not a point in time, nor is it a thing. This article appears in our guide, “ CX: Turning Good Ideas Into Practice.”

Constituents 52

Constituents Security Management Government Agency 52

GovLoop

AUGUST 30, 2024

But ironically, when we at Granicus interact with agency analysts and operators, they almost see their agency as a data desert [because information is] often stored in … detached and even uncooperative systems.” The second guiding principle is to remember that good solutions call for personalization — which requires data.

Outreach 52

Outreach Constituents Engagement Budgeting 52

GovLoop

JANUARY 18, 2023

Ensuring that government policies and programs lead to meaningful change in the lives of constituents. Problem-solving is the operative term, while technology is the tool. ” To read more about how agencies are building the future now, download it here: Get the guide. The Vision. Favorite.

Constituents 52

Constituents Public Policy Nonprofit Government 52

AWS Public Sector Blog

FEBRUARY 10, 2023

The forthcoming expiration of this requirement presents one of the largest-ever health coverage transition events, and states will need to move quickly to return to normal eligibility and enrollment operations. Download the source code from the AWS Samples Multi-Lingual Interactive SMS For Medicaid Unwinding GitHub and extract locally.

Outreach 130

Outreach Public Sector Campaign Communications 130

GovLoop

MARCH 5, 2024

That helps agencies maintain business operations. But open dialogue promotes transparency and constituent trust. ” To learn more on the cyber outlook for the coming year, download it here: Get the guide Photo by Manuel Geissinger at pexels.com Favorite

Communications 52

Communications Security Constituents Accountability 52

GovLoop

JANUARY 24, 2023

That’s important to show constituents you are working to meet their expectations. It’s an operations guide, and it’s a communications tool,” Francis said. To read more about how agencies are anticipating future needs, download it here. The budget is not just a document saying, ‘Here’s how much money we’re going to spend.’

Budgeting 52

Budgeting Local Government Constituents Government 52

GovLoop

APRIL 11, 2023

Federal goals include net-zero emissions from overall operations by 2050. Flash is also inherently faster than a spinning disk, so you’re able to deliver more work product, which benefits both the agency and its constituents.” Although often overlooked, data storage represents a significant source of potential savings.

Sustainability 52

Sustainability Government Agency Constituents Public Sector 52

GovLoop

NOVEMBER 30, 2022

It might seem obvious, but the goal of constituent engagement is to get services to the people who need them and to include resident voices on policies that affect them. Getting that right involves understanding how the organization currently operates, what is working well, and what are the changes required to produce the desired outcomes.

Security 52

Security Social Services Constituents Engagement 52

GovLoop

OCTOBER 5, 2022

That creates a system of operational complexity caused by supporting multiple environments, especially considering that more than half of federal agencies say that some systems are in the cloud, and two-thirds of agencies use cloud for critical applications,” said Dan Kent, CTO at Red River. Download the guide. Bottom line.

Security 52

Security Constituents Implementation Government 52

GovLoop

SEPTEMBER 15, 2022

The list of potential partners includes constituents, private sector companies, academic institutions and other agencies. “My But if you can’t eradicate silos, you can at least bore holes in them, said Stuart Booth, Chief Operations Officer at Cogility. ” Download the e-book. 4 – Address skills gaps. Favorite.

Constituents 52

Constituents Management Development Operations 52

AWS Public Sector Blog

JULY 31, 2024

Public sector workers can use the AWS Artifact service to download the latest Canadian Centre for Cyber Security (CCCS) assessment summary report for AWS. Canadian presence Since 2010, Amazon has invested more than $40 billion in its Canadian operations , contributing more than $33 billion to Canada’s GDP and creating 45,000 jobs.

Government 189

Government Public Sector Security Budgeting 189

GovLoop

AUGUST 21, 2023

This lets employees focus on complicated customer requests rather than just repeatedly sharing, say, the agency’s hours of operation. ” For a worksheet on fostering a culture of CX and to read more tactics for your CX strategy, download it here: Get the guide Favorite

Implementation 52

Implementation Operations Government Constituents 52