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Better Communications Tops Data To-Do List

GovLoop

Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. You need to craft data-driven narratives that connect with the intended audience, whether government officials, legislators or constituents.

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Why Data Leaders Are Talking About Outcomes

GovLoop

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? ” (You can download an executive summary of the event here.) We’re one city, and we need to be acting as a single solitary unit.”

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Knowing When, Where and How to Modernize

GovLoop

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. ” For more ideas about how to make the case for modernization that agency leaders and legislators find compelling, download it here: Get the guide Photo illustration by Kaitlyn Baker and Julia Blurton-Jones for GovLoop Favorite

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5 Ways That Agencies Are Ailing From Legacy Systems

GovLoop

Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts. It is more important than ever that the SSI program is modernized and accessible to all Americans,” the legislators wrote.

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Agencies Seek Gains Through Precision Modernization

GovLoop

Recognizing that legislators and executive leaders have little appetite for sweeping modernization plans, many agencies are opting for a more targeted approach, focusing on initiatives that deliver tangible benefits. 2 – CAPTURING MORE REVENUE Legislators often question what return on investment modernization projects will deliver.

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Delivering What the Public Expects

GovLoop

With metrics, he explained, “you [can] go tell that story to Congress, to your constituents, to whoever wants to listen, that you made [something] better.” Seamless Technology Constituents want seamless, frictionless experiences, what Alboum described as, “let me go to one place, express what I need, and get everything I need.”

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Making Connections, Modernizing Recruitment

GovLoop

The Role of Data Granicus also helped ODOT with other constituent communications that benefited the public and modernized the work of department staff. Recruitment messages became more engaging, featured personal employee stories, and generated a more enthusiastic response from recipients.