AWS Public Sector Blog

MARCH 15, 2023

I was grateful to Chelsea Clinton, author, advocate, and vice chair of the Clinton Foundation and the Clinton Health Access Initiative, and Francessca Vasquez, AWS vice president of technology and customer solutions, for sharing their passions for data and leadership with us during a fireside chat.

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Nonprofit Public Sector Leadership Engagement 130

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service. Download " How GenAI is Transforming Public Sector Services in New York.

Public Sector 64

Public Sector Government Translation Constituents 64

GovLoop

JULY 6, 2023

If you’re in a leadership position, you can improve the odds of success with automation in two ways: Be transparent. How Self-Help Helps Everyone Increasingly, government agencies are offering employees the same kind of self-service portals they provide for constituents. A common use case is password changes.

Communications 105

Communications Constituents Leadership Government Agency 105

GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. How do we get more constituent [voices]?” To read more about ways to innovate successfully, download it here: Get the guide Image by Mohamed Hassan from Pixabay Favorite

Engagement 59

Engagement Constituents Social Media Leadership 59

Google Public Sector

JUNE 26, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service. Security is paramount for public sector organizations.

Public Sector 64

Public Sector Security Leadership Government Agency 64

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service. Download the report Google Cloud’s Product Vision for AI-Powered Security.

Public Sector 60

Public Sector Leadership Operations Constituents 60

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT as we speak with a leadership expert about why making time for higher-level thinking and planning is so important.

Government Employee 59

Government Employee Constituents Leadership Security 59

GovLoop

JANUARY 30, 2024

Federal agencies need to make new software available quickly in order to meet emerging mission needs and rising constituent expectations. And it gives leadership a single dashboard to see where everything’s going.” At the same time, they must protect their systems and processes. It’s an inherently difficult situation.

Security 52

Security Constituents Development Public Sector 52

Government Technology Insider

JUNE 13, 2024

While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. For constituents who already have hesitations about the amount of PII held by government agencies and their plans for AI, this could result in an erosion of trust. Download the Study 1.

Local Government 52

Local Government Government Constituents Implementation 52

GovLoop

JULY 19, 2023

Good measurements also help you communicate with constituents and elected officials about what you’re accomplishing and how you’re responding to their concerns. Output metrics show what you’re delivering to constituents, process metrics track your operations and activity metrics measure your efforts to improve performance.

Constituents 52

Constituents Elected Officials Communications Operations 52

GovLoop

SEPTEMBER 13, 2022

“If you’re able to quantify the cost of doing nothing,” Jackson said, “and show an agency that it’s literally paying for the privilege of frustrating the constituents it’s there to serve, that shifts the way that [leadership] looks at the problem.”. Download the e-book. Beyond Paper. Graphic by Monstera on pexels.com.

Constituents 52

Constituents Leadership Government Security 52

GovLoop

MARCH 21, 2023

Leadership or legislators might not be moved by the need for simplifying IT management or improving collaboration, but they understand the need to keep constituents safe and services running. To read more about how agencies are getting the most out of their modernization and transformation efforts, download the guide.

Security 52

Security Legislation Constituents Leadership 52

GovLoop

SEPTEMBER 15, 2022

The list of potential partners includes constituents, private sector companies, academic institutions and other agencies. “My ” Download the e-book. Here are six steps that can make your agency more agile, creative and resilient, as shared with GovLoop during a recent virtual event: 1 – Build bridges. Favorite.

Constituents 52

Constituents Management Development Operations 52

GovLoop

JUNE 26, 2023

You can avoid many problems before they happen by consulting stakeholders and constituents, she said. ” To learn more about making your organization more productive, download it here: Get the guide Photo by Temo Berishvili at pexels.com Favorite She recommends convening small focus groups of fewer than 10 people.

Constituents 52

Constituents Management Government Development 52

GovLoop

AUGUST 21, 2023

” For a worksheet on fostering a culture of CX and to read more tactics for your CX strategy, download it here: Get the guide Favorite This article appears in “ Improving Customer Experience: A Nuts-and-Bolts Guide.”

Implementation 52

Implementation Operations Government Constituents 52

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. We bring together thought leadership and research relating to digital transformation and innovation in the public sector.

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Public Sector Security Communications Government 98

GovLoop

DECEMBER 12, 2023

Executive Order 14058 made CX a top federal priority and linked it to rebuilding trust in government, while at the state and local levels, organizations have long focused on constituent services as their bread and butter. One of the most important facets of CX isn’t customer-facing, though — it’s employee experience (EX).

Constituents 96

Constituents Leadership Government Agency Government 96

GovLoop

MAY 9, 2024

And if you were to download all the data on the internet, it would take you 181 million years. said Megan Huss , Director of the Process and Performance Improvement Program in the Office of Personnel Management’s Center for Leadership Development. Public-facing employees offering feedback on constituent experiences.

Public Face 52

Public Face Constituents Leadership Government Agency 52

GovLoop

OCTOBER 1, 2022

The more you perpetuate that you can’t do certain things, the more that the employees or constituents start to believe it,” said Shonte Eldridge, Senior Director of State and Local Government Strategy and Solutions at DocuSign, an e-signature solutions provider. “ Download it to learn about the other three ways. Get the e-book.

Management 106

Management Constituents Local Government Engagement 106