Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This fosters two-way communication, increases transparency, and empowers residents to engage directly with their government. It's already making a difference today.

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Public Sector Constituents Strategic Planning Implementation 107

Google Public Sector

OCTOBER 16, 2023

In our post-pandemic society, the majority of individuals anticipate higher technology use and expect improved digital services from their government. But governments are not yet meeting citizen expectations. Government agencies face procurement roadblocks when it comes to investing in transformational technologies.

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Public Sector Government Constituents Security 106

GovLoop

AUGUST 28, 2024

Government agencies need to make their processes and services accessible to all , but outdated processes can get in the way. Download this playbook, “How to Reduce the Administrative Burden and Improve CX,” to learn how your agency can streamline and simplify its constituent journey through digital modernization.

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Constituents Translation Public Programs Government Agency 52

AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. Download the source code and extract locally: AWS Samples – AWS Serverless Deep Learning Suggestions. Asia Pacific (Tokyo).

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Coordinator Public Sector Constituents Government 130

GovLoop

JULY 6, 2023

How Self-Help Helps Everyone Increasingly, government agencies are offering employees the same kind of self-service portals they provide for constituents. This article appears in our guide, “ The 5 Habits of Highly Productive Agencies.” A common use case is password changes.

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Communications Constituents Leadership Government Agency 105

AWS Public Sector Blog

JANUARY 31, 2024

AI and ML empower transportation agencies to extract valuable insights from their raw data collected using IoT devices like sensors and cameras, enhancing the quality of services. Download the transportation dataset to your local machine. Access to an Amazon SageMaker Canvas subscription. Access to an Amazon QuickSight subscription.

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Transportation Public Sector Accountability Implementation 195

GovLoop

JANUARY 3, 2023

There was a time when government paid little attention to what we now call “customer experience” (CX). Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience.

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Constituents Government Agency Operations Government 65

GovLoop

NOVEMBER 7, 2022

During the last two years, government agencies have proven they can deliver digital services at speed. Now comes the hard part: keeping pace with constituents who’ve loved what they’ve seen and are looking for more. “Seamless, omnichannel support is a building block for digital government,” Boronkay said.

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Constituents Communications Engagement Housing 59

Government Technology Insider

NOVEMBER 8, 2023

The focus of digital transformation efforts should always be to integrate technology in a way that transforms an agency’s ability to deliver unprecedented value to constituents. This innovative approach serves as a beacon of progress, guiding government agencies toward modernization and efficiency.

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Constituents Government Agency Operations Translation 52

GovLoop

DECEMBER 8, 2022

We do still have a lot of our constituents that are in fear of trying things out.”. For example, some government agencies required multiple multifactor authentications to access services. This article appears in our “ Guide to Building Constituent Engagement.” Complexity is another factor, she said.

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Outreach Constituents Nonprofit Engagement 59

Google Public Sector

JUNE 26, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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Public Sector Security Leadership Government Agency 64

GovLoop

JANUARY 19, 2023

An interview with Kelly McCormick, Federal Account Executive, and Elijio Martinez, Industry Principal for Government, Zoom With the rise of the remote and hybrid workforce, government agencies need to rethink the employee experience. Government agencies recognize that they have a brand problem,” he said.

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Government Agency Communications Constituents Government 59

GovLoop

AUGUST 22, 2022

Fostering data acumen is tied to the core mission of government agencies: serving constituents. Agencies generate, collect and distribute so much data that impact people’s lives, from health to public safety. ” Download the full guide. Favorite.

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Government Constituents Sustainability Public Safety 59

GovLoop

APRIL 22, 2024

Cobol is Still in Play Some government agencies still run programs based on COBOL, a programming language dating to the 1950s. Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts.

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Legislation Public Administration Constituents Budgeting 73

Government Technology Insider

JUNE 13, 2024

State and local government agencies quickly have begun to include artificial intelligence (AI) and generative artificial intelligence (GenAI) in IT modernization plans. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. Download the Study 1.

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Local Government Government Constituents Implementation 52

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Download the report Google Cloud’s Product Vision for AI-Powered Security. Explore our thought leadership hub to explore innovative ideas for public service.

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Public Sector Leadership Operations Constituents 60

GovLoop

APRIL 11, 2023

Government agencies face increasing pressure to make “sustainable” choices: to be more thoughtful about their energy use and impact on the environment. In particular, it can help support agencies’ sustainability ambitions. Agencies increasingly are factoring in these concerns as they make long-term IT decisions.

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Sustainability Government Agency Constituents Public Sector 52

GovLoop

AUGUST 30, 2024

To be efficient and effective, government agencies need interoperable systems that securely connect employees, constituents and partners to the resources they need across the enterprise. This article appeared in our guide, “ How to Build a Cyber-Savvy Workforce.”

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Security Management Constituents Implementation 52

GovLoop

AUGUST 26, 2024

To support outstanding constituent experiences, government agencies need cyber resiliency, the capacity to bounce back quickly in the face of setbacks. ” For more insight into innovative practice that improve the customer experience, download it here: Get the guide Photo by PhotoMIX Company at pexels.com Favorite

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Constituents Security Management Government Agency 52

GovLoop

JANUARY 18, 2023

Ensuring that government policies and programs lead to meaningful change in the lives of constituents. As intuitive as public interest technology sounds, most government agencies aren’t set up to work this way. This article is from our guide, “ Agency of the Future: How New Ideas are Emerging in the Present.

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Constituents Public Policy Nonprofit Government 52

AWS Public Sector Blog

FEBRUARY 10, 2023

However, new guidance from the Federal Communications Commission (FCC) has made an important determination to allow government agencies to use calling and texting to verify Medicaid beneficiaries’ current addresses so the reenrollment materials reach them. Build and deploy the stack 1.

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Outreach Public Sector Campaign Communications 130

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from government and industry experts about tactics to bridge the divide and foster constituent engagement.

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Government Employee Constituents Leadership Security 59

GovLoop

DECEMBER 13, 2023

Improve EX From First Day to Last For one federal agency, replacing a cumbersome onboarding process with a DocuSign digital workflow reduced the cycle time for providing access to agency enterprise resources by 62%, Phillips said. After hiring, government agencies constantly engage employees through documents.

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Engagement Security Constituents Public Sector 52

GovLoop

AUGUST 21, 2023

“Using a system trained on your enterprise data to make predictions about it and then having a decision-maker in the loop to act on those predictions or recommendations is promising for government.” To read more about how AI can (and will) change your work, download it here: Get the guide Photo by Tara Winstead at pexels.com Favorite

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Government Translation Constituents Government Agency 52

GovLoop

MAY 10, 2024

In Part 1 , we told you about some of the ways government agencies are using data to make a difference. Workforce Management Government struggles with recruitment and retention: Technical talent generally is hard to find, and industry employers lure qualified candidates with salaries and perks that agencies cannot afford.

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Public Safety Management Constituents Engagement 52

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. eDiscovery export operation > Get download URL (preview). Search > Purge data (preview). Hold policy (preview).

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Public Sector Security Communications Government 98

GovLoop

DECEMBER 12, 2023

Government agencies know customer experience (CX) is central to their missions, and they invest energy, time and money to understand and improve it. For more insights on bringing out the best in your employees, download the guide: Get the guide Photo by Anna Shvets on pexels.com Favorite

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Constituents Leadership Government Agency Government 96

GovLoop

MAY 9, 2024

And if you were to download all the data on the internet, it would take you 181 million years. Here are some ways government agencies are using data to make a difference. Key elements of data-driven CX include: Data sharing among agencies to promote consistency and save time.

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Public Face Constituents Leadership Government Agency 52

Open Access Government - Technology News

FEBRUARY 27, 2023

Simon Chassar, CRO at Claroty, discusses why cyber-physical systems security is so integral to government in the modern era Digital transformation allows state and local government agencies to better and more efficiently serve the public.

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Local Government Security Government Public Sector 52

Google Public Sector

MAY 19, 2022

Download our guidebook to learn how reCAPTCHA Enterprise can help strengthen your website security quickly. of government website traffic being bad bots, according to research by cybersecurity firm Imperva 1. As cyber threats increase, government agencies need a way to safely let constituents access digital services.

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