AWS Public Sector Blog

APRIL 1, 2025

While all AWS global regions are secure, it is important for U.S. AWS and customers work together using the AWS shared responsibility model which, among many benefits, provides customers a framework to inherit select AWS compliance controls, such as physical security. Security Reference Architecture for U.S. commercial regions.

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AWS Public Sector Blog

OCTOBER 3, 2023

Many public sector customers are interested in building secure, cost-effective, reliable, and highly performant applications. Building modern applications in AWS helps customers with increased innovation, speed, reliability, scalability, and security while lowering total cost of ownership (TCO).

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Google Public Sector

FEBRUARY 5, 2025

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By investing in semantic search, automated metadata tools, and advanced document transcription, agencies can unlock the value of their data and make it more accessible.

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AWS Public Sector Blog

MARCH 19, 2024

Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? Once that is defined, we dive deep into considerations like model selection, secure and responsible use, and staffing.

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Google Public Sector

OCTOBER 19, 2023

In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. Just last month, the federal government documented over 700 AI use cases spanning healthcare, transportation, environment, and benefits delivery.

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AWS Public Sector Blog

MARCH 16, 2023

Amazon Web Services (AWS) is helping leading tax authorities around the world to migrate and modernize their mission critical tax systems in the cloud, allowing them to achieve better service reliability, scalability, and security, while paving the way for new and innovative business functionality.

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AWS Public Sector Blog

SEPTEMBER 7, 2023

For people experiencing homelessness, securing and keeping track of the documents needed for identification and to secure benefits can be a challenge. Having a digital locker allows different government programs to work with their constituents to safely store the documents they need as they work to end their homelessness.

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Google Public Sector

APRIL 21, 2023

Government workers and constituents alike are spending exorbitant amounts of time completing and processing documents by hand, which can drive exhaustion and frustration. Likewise, constituents want a better experience and faster resolution. In 2021, Americans spent 10.5 anomaly detection) and enhanced in-line auditing.

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AWS Public Sector Blog

MARCH 21, 2024

Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Building a strong data foundation Secure, reliable, and scalable cloud infrastructure helps public sector organizations to innovate quickly while meeting strict security and compliance requirements.

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AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

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AWS Public Sector Blog

NOVEMBER 22, 2022

CamDX adopts the model of Estonia’s X-Road and is a unified yet decentralized data exchange layer between information systems that offers a standardized and secure way to provide and consume services. More resources from the AWS Institute for government innovation: How governments can transform services securely in the cloud.

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Google Public Sector

OCTOBER 16, 2023

Underpinning Google products and services – which provide an intuitive, personalized consumer experience – is artificial intelligence and security. AI is delivering great experiences to our users, securely and at global scale at every moment. It is what we have come to think of as the “Google magic.” In Dearborn, Mich.,

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Government Technology Insider

JANUARY 5, 2023

By focusing its digital transformation efforts on improving the customer experience , the Town of Gilbert was able to implement innovative solutions that provided constituents and employees with the tools and resources they needed during an unprecedented pandemic. .

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AWS Public Sector Blog

MAY 15, 2024

From local school districts to large federal agencies, today’s citizens expect to connect with government services in secure and frictionless ways. This can lead to incorrect or outdated information being shared with the caller or constituent.

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GovLoop

JANUARY 30, 2024

Federal agencies need to make new software available quickly in order to meet emerging mission needs and rising constituent expectations. With the money you spent to buy a firewall, would that … have been better invested in application security, [in] the original application you’re trying to secure?”

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AWS Public Sector Blog

SEPTEMBER 21, 2023

API-driven data pipelines consolidate business data which enables public sector organizations to offer more personalized experiences for constituents, enrich research publications, improve operations to reduce the burden on internal teams, and more. In this post, learn how to build an API data pipeline on AWS.

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GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. The Social Security Administration relies on AI to process disability claims , which has reduced a backlog of pending submissions.

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AWS Public Sector Blog

MARCH 19, 2024

Examples of themes are artificial intelligence (AI) and machine learning (ML), application modernization and security, and data and analytics. They discussed how cloud infrastructure enables public sector organizations to modernize constituent services and student success.

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Google Public Sector

JUNE 22, 2023

All of the funds needed to be securely distributed, and the burden of that distribution fell directly on the states. With the well-being of families and communities at risk, states needed to go live with the HAF portal quickly to get funds to constituents in need.

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AWS Public Sector Blog

JULY 31, 2024

Key topics covered include addressing concerns around data sovereignty, security, lock-in risks and budget control while highlighting AWS capabilities and commitments in these areas. Advancing data governance and stewardship practices to build trust and enable secure data sharing between departments, including safeguarding privacy.

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AWS Public Sector Blog

APRIL 27, 2023

The department used AMS to modernize legacy technology onto a hosted platform that meets rigorous security guidelines and adds reliability to an environment where speed and availability are critical. Security was paramount to making sure that the cloud environment and integrated application platform met stringent U.S.

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Public Sector Local Government Management Security 130

Microsoft Public Sector

NOVEMBER 1, 2022

As the privacy landscape continues to evolve, the way that g overnment organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Get started today. Learn about Priva Privacy Risk Management - Microsoft Priva | Microsoft Learn.

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AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. Details on this process are found in the sam build documentation. Additional considerations in security.

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AWS Public Sector Blog

FEBRUARY 10, 2023

Amazon DynamoDB , a key-value and document database that delivers single-digit millisecond performance at any scale. Find more details on this process in the sam build documentation. Please consult the AWS KMS key policy documentation and review the policy to ensure it meets your needs. Deploy the SAM template to your account.

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Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Virtual agents powered by Contact Center AI offer personalized support, while Translation AI and Document AI help with accessibility.

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GovLoop

APRIL 29, 2024

For example: A lawmaker who might not understand the need to upgrade network infrastructure will likely see the value of providing constituents with more reliable and secure services. 3 – TIGHTENING DATA SECURITY Modernization is a linchpin of the March 2023 National Cybersecurity Strategy.

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GovLoop

DECEMBER 13, 2023

After hiring, government agencies constantly engage employees through documents. In many parts of government, an employee’s regular work may also involve processing documents — for constituents, contractors and to interact with other agencies and departments. Digital also helps protect data.

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Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Security/Identity. Safe Documents is now Generally Available - GCC August, GCCH & DoD November. Microsoft Purview.

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GovLoop

OCTOBER 6, 2022

As agencies move away from paper and on to digital platforms, one point of friction is dependence on signatures for documentation — of identity, of receipt and of agreement. Streamlined digital workflows allow agencies to respond better — and faster — to constituents. “If We’re all working in the same document.”.

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GovLoop

SEPTEMBER 13, 2022

If you’re able to quantify the cost of doing nothing,” Jackson said, “and show an agency that it’s literally paying for the privilege of frustrating the constituents it’s there to serve, that shifts the way that [leadership] looks at the problem.”. Jackson described four discrete steps in the electronic document process. Beyond Paper.

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GovLoop

OCTOBER 7, 2022

The pandemic made such inefficiency even more glaring – and constituents less tolerant of it. hours a day searching for information and documents, while corporations spend about $120 billion yearly on printed forms , most of which are outdated within three months. Document the business case and align it to mission.

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Constituents Translation Government Public Sector 52

GovLoop

AUGUST 21, 2023

Things like security and privacy come to the fore. An AI trained specifically on the documentation of a service, with all its complex jargon and technical and legal issues, that could deliver answers in plain language would make it much easier for constituents to get what they need.”

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Google Public Sector

JUNE 15, 2022

When the Commonwealth of Massachusetts needed to quickly distribute a limited COVID-19 vaccine supply while complying with the CDC’s ever-evolving requirements, the Commonwealth’s Executive Office of Technology Services and Security built and deployed an online portal in 12 days to help citizens pre-register for mass vaccination.

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Government Public Sector Constituents Transportation 52

Government Technology Insider

MAY 23, 2024

Sonoma County, California Uses Cloud Solutions to Support Constituents at Risk of Homelessness With homelessness reaching record highs in the U.S. To read the report click here. last year, government agencies have been turning to technology to help the unhoused.

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GovLoop

OCTOBER 31, 2023

Whether we are talking about a system that screens applicants for housing loans, recommends a course of medical treatment or generates a legal document, we want to know how that system arrives at a decision or generates output. One of the big concerns around AI is what’s called explainability. Otherwise, we are not likely to trust it.

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GovLoop

JULY 18, 2023

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. And, Barry said, government systems tend to grow more complex, although simplicity would improve internal processes and constituent experiences. That’s especially true of security.

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Government Technology Insider

FEBRUARY 21, 2023

This strategy was driven by the main vehicle for UI fraud: individuals falsifying documents “proving” their eligibility. For decades, UI programs have tried to address benefit fraud through detection and recovery. To learn more about fraud prevention and detection, click here.

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