AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

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Nonprofit Fundraising Constituents Public Sector 130

GovPilot

AUGUST 22, 2022

Most (if not all) local government departments interact with constituents every day, especially when it comes to accepting and processing various applications, inspections, or document requests. and cost governments far too much in staff time and money.

Constituents 52

Constituents Local Government Government Relations Government 52

AWS Public Sector Blog

APRIL 1, 2025

AWS Artifact is a self-service audit artifact retrieval portal that provides customers with on-demand access to AWS compliance documentation and AWS agreements. Learn how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more by visiting the AWS Cloud for State and Local Governments hub.

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Regulations Local Government Government Accountability 130

AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130

Outreach Public Sector Constituents Campaign 130

Google Public Sector

OCTOBER 19, 2023

In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. Just last month, the federal government documented over 700 AI use cases spanning healthcare, transportation, environment, and benefits delivery.

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Public Sector Security Constituents Transportation 111

AWS Public Sector Blog

MARCH 19, 2024

They discussed how cloud infrastructure enables public sector organizations to modernize constituent services and student success. Engage with others The day provides ample opportunity to network. Whether you are thinking seriously about moving to the cloud or are there already, there is still much to learn. Collaborate.

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Education Public Sector Local Government Elected Officials 189

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. To expand their reach, they often collaborate with academia and other nonprofits, and they engage early-career talent. Going over budget is not an option. These models are frequently referred to as legacy systems.

Nonprofit 189

Nonprofit Laws Public Policy Development 189

AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. See more Health and Human Services Cloud Resources here.

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Outreach Public Sector Engagement Constituents 130

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Intelligent document processing and quality control can also optimize government operations. Improving government operations. It also enables search and discovery.

Public Sector 147

Public Sector Local Government Supervision Operations 147

AWS Public Sector Blog

AUGUST 9, 2023

Amazon Textract is an ML service that automatically extracts text, handwriting, and data from scanned documents. Amazon Textract uses ML to read and process a wide range of documents, extracting text, handwriting, tables, and other data without any manual intervention. This walkthrough uses this sample Medicaid claim document.

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Public Sector Accountability Management Constituents 130

AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.

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Campaign Outreach Public Sector Constituents 130

Google Public Sector

OCTOBER 16, 2023

The White House’s Office of Management and Budget attributes this bottleneck to the “time tax,” or the amount of effort required to fill out applications, assemble documents, and schedule government visits. One source estimates that in the U.S. as much as $140 billion dollars in governmental benefits go unclaimed. In Dearborn, Mich.,

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Public Sector Government Constituents Security 106

AWS Public Sector Blog

FEBRUARY 10, 2023

Amazon DynamoDB , a key-value and document database that delivers single-digit millisecond performance at any scale. The effectiveness of the process, including engagement and response rates, are tracked and displayed in a QuickSight dashboard. Find more details on this process in the sam build documentation.

Outreach 130

Outreach Public Sector Campaign Communications 130

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. A common challenge that many users encounter with open source CRMs is a lack of documentation related to deploying them in the cloud. Customer relationship management (CRM) systems are an important part of this process.

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Nonprofit Management Public Sector Constituents 162

GovLoop

SEPTEMBER 26, 2024

Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. To bring AI to life, agencies need a modern environment that enables them to understand “who it is that’s engaging with you through your service delivery.”

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Government Constituents Public Sector Engagement 59

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. Intelligent document processing: AI can make the large volumes of paperwork HHS agencies handle more manageable for staff with limited time and resources.

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Constituents Implementation Social Services Public Face 52

AWS Public Sector Blog

NOVEMBER 1, 2022

Every interaction a citizen has with government is an opportunity to enhance the customer experience with rich citizen engagement and direct lines of feedback. Details on this process are found in the sam build documentation. How data-driven technology helps law enforcement agencies improve constituent outcomes.

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Coordinator Public Sector Constituents Government 130

AWS Public Sector Blog

APRIL 27, 2023

In addition, Sreeji recommends gaining an independent point of view, like engaging a third-party auditor early in the planning process. During 2021 through 2022 they migrated the Integrated Eligibility system, called Gateway, document imaging system (DIS), and the Child Welfare System (SHINES).

Public Sector 130

Public Sector Local Government Management Security 130

GovLoop

DECEMBER 13, 2023

Governments struggle with attracting and engaging talented employees, especially younger ones. After hiring, government agencies constantly engage employees through documents. We think of employee experience in terms of engagement, efficiency and effectiveness,” Phillips explained.

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Engagement Security Constituents Public Sector 52

Barrett & Greene

DECEMBER 11, 2023

At the end of November, a survey was released that investigated how local government finance leaders feel about their current budgeting practices and their readiness to embrace modernized approaches. That’s another area, that we scored very low,” she said.

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Budgeting Elected Officials Strategic Planning Local Government 64

AWS Public Sector Blog

JULY 31, 2024

Les principaux sujets abordés comprennent la prise en compte des préoccupations relatives à la souveraineté des données, à la sécurité, aux risques en matière d’asservissement et au contrôle budgétaire, ainsi que les capacités et les engagements d’AWS dans ces domaines.

Government 189

Government Public Sector Security Budgeting 189

AccessE11

NOVEMBER 21, 2022

Important legal documents, conversations, and multiple reports on the same issue are all examples of things that can be lost, or forgotten about. Imagine one member of staff receives a document from a citizen, and other employees are not aware of this exchange. Even if you do have a process in place.

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Communications Elected Officials Engagement Constituents 52

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Safe Documents is now Generally Available - GCC August, GCCH & DoD November. Microsoft Purview. Security/Identity.

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Public Sector Security Communications Government 98

GovPilot

OCTOBER 20, 2022

An antiquated website isn’t suited to make important information for your community-members easily accessible, let alone offer online applications for filing documents with your government.

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Local Government Government Public Sector Constituents 52

Disaster Planning and Emergency Management

FEBRUARY 6, 2020

Alternatives to 'community engagement in DRR' do exist:-Organised voluntarism can be incorporated into the official civil protection system. This must be stronger than factionalism in the constituent population. The vigorous promotion of equity, and a greater degree of equality, would make society healthier and happier.

Laws 52

Laws Management Translation Community Engagement 52

GovLoop

JULY 18, 2023

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. And, Barry said, government systems tend to grow more complex, although simplicity would improve internal processes and constituent experiences. The key, Gardner said, is communication.

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Security Constituents Communications Budgeting 98

The Stoop (NYU Furman Center)

MARCH 10, 2023

Meanwhile, any reduction in capital requirements from today’s elevated levels would predictably be castigated by housing specialists from the political right and like-minded members of Congress, who will undoubtedly then accuse the FHFA of engaging in deliberate undercapitalization, such as existed pre-2008 (as explained below).

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Press Release Housing Regulations Implementation 52

AWS Public Sector Blog

APRIL 28, 2025

I need to submit documents to support my application, but I cant take time off work to visit an office. Citizens commonly need to submit documents to a state or local agency, but they cant take time off to visit an office in person. Concise generated summaries of complex documents simplify bureaucratic language into digestible formats.

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Outreach Campaign Communications Constituents 147

AWS Public Sector Blog

APRIL 28, 2025

Providing access for everyone to engage in the digital world is critical. Consequently, public and higher education entities may have many public document collections across their webpages and archives that are inaccessible and non-compliant. This can enhance the overall user experience and engagement with the content.

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Public Sector Education Engagement Housing 130