Google Public Sector

JUNE 29, 2020

States have seen a rising volume of new unemployment requests, and other social services systems are being stressed like never before. At the same time, more state employees have transitioned to working from home and providing their services remotely. It’s no secret that state governments in the U.S.

Social Services 52

Social Services Government Constituents Supervision 52

Google Public Sector

SEPTEMBER 30, 2022

Intelligent virtual agents are enabling agencies to address constituent questions and provide routine information at scale. Although Dialogflow has an intuitive interface, it’s designed for developers and technical staff. But the value of these agents depends on the quality and quantity of information available.

Management 98

Management Translation Social Services Constituents 98

Government Technology Insider

OCTOBER 24, 2024

Launching a modern, user-friendly benefits portal for Californians to access information on unemployment insurance, disability insurance, and more is just one way that the California Employment Development Department (EDD) has prioritized customer experience and satisfaction.

Constituents 52

Constituents Social Services Government Local Government 52

AWS Public Sector Blog

SEPTEMBER 7, 2023

Many of the hardest-to-solve societal challenges, such as climate mitigation and social service delivery, require cross-agency, composable solutions to have their intended impact. New public sector obstacles develop and old ones can evolve over time without regard to agency missions.

Government 78

Government Public Sector Social Services Government Agency 78

American City & Country

AUGUST 28, 2024

The fiscal cliff can lead to a range of negative outcomes that diminish community quality of life, strain household finances and stifle economic growth, including: Reduced services: Local governments may be forced to cut essential services, including public safety, education, transportation and social services.

Government 72

Government Budgeting Public Sector Sustainability 72

GovLoop

NOVEMBER 17, 2023

“Digitizing services that governments provide can be a time and efficiency improvement,” said Chris Oskuie, Vice President, State and Local Government and Education at Software AG Government Solutions, which provides platform integration software and services. Innovations such as iPaaS — integration platform as a service — can help.

Local Government 52

Local Government Communications Social Services Constituents 52

GovLoop

OCTOBER 31, 2023

That’s the thing: Freed of grunt work, they have more bandwidth for listening to constituents and solving their problems. Imagine someone inventing a new high-powered car and putting it on the road before developing an adequate braking system. How Could AI Change Things for the Worse?

Translation 59

Translation Social Services Constituents Accountability 59