Constituents Development Social Media 
Careers in Government
JANUARY 25, 2024
Using websites, social media channels, and digital means of communication makes the communication gap between the government and constituents smaller. The post Building Digital Excellence: Overcoming Web Development Staffing Obstacles in Government appeared first on Careers in Government.
American City & Country
NOVEMBER 4, 2024
Effect on relationships ‘limited’ Among city and county leaders surveyed, 16% said polarization was negatively affecting relationships between local government staff and constituents. Polarizing statements lead to a lot of mistrust between constituents and county election offices,” a local elected official surveyed stated.
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GovLoop
JULY 20, 2023
Effective CX also recognizes that “constituents” are not always people — they can be businesses, nonprofits and other entities an agency’s mission affects — and that English isn’t always their primary language. In lieu of lengthy forms, develop surveys with a handful of questions and room for optional comments. Here are some pointers.
Super Library Marketing
SEPTEMBER 18, 2023
The Marketing Rule of 7 The Marketing Rule of 7 was developed by the movie industry in the 1930s. They repeat it everywhere: on fliers, social media, in interviews with the press, in speeches, etc. They do this because they know they must repeat the message to make sure their constituents hear and understand it.
GovLoop
JANUARY 3, 2025
Journey maps are one of the most effective and perhaps underutilized ways of understanding what constituents experience and how best to serve them. For instance, when GSA helped USDA develop Farmers.gov , it created three personas : Fred, an experienced producer; Amelia, a beginning producer; and Bob, a loan officer.
GovLoop
SEPTEMBER 7, 2023
But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments. There’s truth to that.
GovLoop
FEBRUARY 10, 2023
More constituents than ever expect efficient digital outreach and service options. They want to easily navigate and find information on your website or social media, to respond to citizen surveys, learn when meetings are so they can attend, and find the right contact person so they can ask questions.
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