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Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents. Protecting the privacy and security of this information when using generative AI can be a significant challenge.
To streamline application development in support of everything from back-end business processes to constituent-facing services, state and local governments have embraced DevSecOps. This combination of development, security and operations helps to streamline and speed the development pipeline.
When combined with Powertools for AWS Lambda (Python), a developer toolkit that implements serverless best practices, agencies can significantly increase their development velocity while maintaining high security and compliance standards. Amazon Bedrock Guardrails: Mechanisms to enforce security and compliance policies.
During pandemic lockdowns, citizens could not enter many government facilities, and agencies still had a duty to facilitate everyday transactions with their constituents. One cause of this lag has long been questions about cloud cybersecurity.…
Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?
Open foundation models to help developers more easily build AI models for healthcare applications, initially focused on imaging applications in radiology, dermatology and pathology. public sector workers develop responsible AI skills. regions to choose from. At Google Public Sector, were passionate about supporting your mission.
Varnado and his team realized that moving to the cloud could enhance storage, availability, and security – reducing paper logs, improving agency communication, and making sure dispatch operations can relocate to anywhere with an internet connection and be up and running in minutes. In Varnado’s estimation, custom development was key.
In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. AFRL is embracing the power of AI and cloud computing to accelerate its mission of developing and transitioning advanced technologies to the air, space, and cyberspace forces.
the Accelerator supports government technology (GovTech) startups as they develop innovative solutions enabling justice and public safety agencies to better serve their communities. The AWS GovTech Accelerator was created to support the development of technologies that can address these challenges.
Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve. The Amazon S3 buckets provide isolated data storage for each state with built-in encryption and other security features.
In this post, we’ll explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering. Thorn is a registered 501(c)(3) organization that builds technology to defend children from sexual abuse.
The organizations responsible for those missions need technologies and solutions that solve challenges rapidly and securely. We work in a world where speed and security are paramount. Make security a priority in all stages of your transformation. There is a misconception that on-premise is more secure.
Many public sector customers are interested in building secure, cost-effective, reliable, and highly performant applications. Building modern applications in AWS helps customers with increased innovation, speed, reliability, scalability, and security while lowering total cost of ownership (TCO).
For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. Artificial Intelligence (AI) has been core to helping agencies achieve these goals.
Effective CX also recognizes that “constituents” are not always people — they can be businesses, nonprofits and other entities an agency’s mission affects — and that English isn’t always their primary language. In lieu of lengthy forms, develop surveys with a handful of questions and room for optional comments. Here are some pointers.
In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. To jumpstart your secure gen AI journey, we developed the Public Sector Guide to Getting Started with Gen AI.
Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? Once that is defined, we dive deep into considerations like model selection, secure and responsible use, and staffing.
When considering the migration of your legacy applications to a secure, multi-tenant cloud solution, consider the wise words of Albert Einstein, “We cannot solve problems with the kind of thinking we employed when we came up with them.” When seeking a cloud-based ERP solution, security is paramount.
In the rapidly evolving AI landscape, security remains paramount. All of this builds on our prior announcement that Google Cloud achieved FedRAMP High Authorization on more than 100 additional services , which further underscores our dedication to delivering leading AI and robust security for mission-critical applications.
Continuous learning programs may help agencies prepare staff to use AI solutions now and innovate with them as the technology develops. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. However, complying with these laws is complex.
These experts shared their success stories and offered best practices to state and local agencies looking to develop their own workforce strategies to build a robust pipeline of cloud talent. Develop an inclusive workforce with strategic DEI initiatives. Foster a culture of skills training.
The Open Source Creation of the Year Award celebrates government organizations that embody open government through the development of open source solutions. The Open Source Adaptation of the Year Award honors government organizations that have made great strides in reusing open source solutions.
There is no cost to attend; register now to secure your spot. Hear the Texas Workforce Commission discuss the critical importance of integrating AI competencies into existing programs and from industry employers on AI skill development. Read on for seven more reasons to attend—plus one special perk for Texan attendees.
As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents. To get full benefits from ML, it’s important to have relevant and high-quality data to inform ML models.
Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud.
Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. The team chose to develop the new Encounter Processing System (EPS) internally and deploy it in the cloud. Read this case study to learn how they developed a new cloud-based EPS for Medicaid in less than a year.
With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.
Amazon Web Services (AWS) is helping leading tax authorities around the world to migrate and modernize their mission critical tax systems in the cloud, allowing them to achieve better service reliability, scalability, and security, while paving the way for new and innovative business functionality.
Central to the event were the themes of generative AI, sustainability, security, and—importantly for Europe—digital sovereignty. Building a strong data foundation Secure, reliable, and scalable cloud infrastructure helps public sector organizations to innovate quickly while meeting strict security and compliance requirements.
Amazon Web Services (AWS) works closely NASCIO and with state and local leaders across the US to develop solutions that address these top 10 needs. Strategically managing cyber risk and improving security posture continues to be a critical need as threats become more advanced and pervasive. million residents. million residents.
Global Security and Compliance Acceleration Program (formerly ATO on AWS) supporting eight countries globally. The Global Security and Compliance Acceleration (GSCA) program, formerly known as ATO on AWS, is expanding globally to support localized security and compliance needs.
United States federal agencies, such as the Cybersecurity & Infrastructure Security Agency (CISA) Transportation Security Administration (TSA), are increasing their emphasis on cybersecurity. Workloads often have distinct security profiles that require separate control policies and mechanisms.
We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Security is paramount for public sector organizations. Secure AI: What does it mean?
New public sector obstacles develop and old ones can evolve over time without regard to agency missions. For people experiencing homelessness, securing and keeping track of the documents needed for identification and to secure benefits can be a challenge.
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Underpinning Google products and services – which provide an intuitive, personalized consumer experience – is artificial intelligence and security. AI is delivering great experiences to our users, securely and at global scale at every moment. It is what we have come to think of as the “Google magic.” In Dearborn, Mich.,
Federal agencies need to make new software available quickly in order to meet emerging mission needs and rising constituent expectations. With the money you spent to buy a firewall, would that … have been better invested in application security, [in] the original application you’re trying to secure?”
It’s September, which means it’s time to grab your pumpkin spice latte and fall into our free professional development line-up! Low code is a software development approach that uses a visual, drag-and-drop interface to create applications with minimal coding. You’ll hear from: Ryan R. Join us online Wednesday, Sept.
From July 11-12, 2023 in Sacramento, CA, leaders from across state and local government and education will gather to learn more about how to transform public services to deliver for students, constituents, and communities. Space is limited, so register to secure your spot today. Will we see you there? Check out the full schedule.
Government organizations around the world such as Hawaii's Department of Human Services and Italy's Veneto Region use APIs to modernize their legacy systems, create interoperability between departments and municipalities, and strengthen their own security posture. However, this security shouldn’t come at the cost of inaccessibility.
API-driven data pipelines consolidate business data which enables public sector organizations to offer more personalized experiences for constituents, enrich research publications, improve operations to reduce the burden on internal teams, and more. Pagination: Develop custom connectors on Amazon Appflow , which provides pagination support.
The IMAGINE 2022 conference provides a full day of learning around five key themes that are central to innovating in the missions of education, state, and local leaders: modernize and secure, build the workforce of tomorrow, turn data into wisdom, enrich the community experience, and make services and learning equitable and accessible for all.
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