AWS Public Sector Blog

MARCH 19, 2024

Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? This cost-free resource aims to support leaders as they grapple with implementation challenges.

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AWS Public Sector Blog

OCTOBER 28, 2022

These experts shared their success stories and offered best practices to state and local agencies looking to develop their own workforce strategies to build a robust pipeline of cloud talent. Develop an inclusive workforce with strategic DEI initiatives. Learn more about workforce development for the public sector.

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AWS Public Sector Blog

JULY 15, 2022

Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud.

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Public Sector Constituents Government Budgeting 200

GovLoop

AUGUST 4, 2022

Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Avoid These Mistakes.

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AWS Public Sector Blog

NOVEMBER 1, 2022

With cloud-native media and asset management platform Nomad , scalable live streaming capabilities can be implemented quickly and simply. Initially developed to livestream using AWS Elemental Link encoders and AWS Elemental MediaLive , Nomad now also supports using Amazon Interactive Video Service ( Amazon IVS ) for added flexibility.

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Public Sector Local Government Constituents Implementation 173

Government Technology Insider

MARCH 25, 2025

But even seemingly small changes, such as the amount of money per unemployment check, can take weeks or months to implement in the legacy systems many states rely on. States need the ability to respond to changes in policy and constituent needs in real time.

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Open Access Government - Technology News

JANUARY 9, 2024

From the early large-scale implementations of virtual agents to alleviate demands on overwhelmed call centres, agencies experienced massive gains in their ability to serve citizens in need. Utalising generative AI Navigating the complex web of government departments can often be daunting for constituents.

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AWS Public Sector Blog

JANUARY 9, 2023

As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents.

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AWS Public Sector Blog

OCTOBER 3, 2023

Containers also facilitate rapid development and deployment of services, allowing organizations to roll out new applications and updates quickly. This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. By adopting GitOps with EKS , you create a foundation for future innovation.

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AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. You can implement these solutions yourself, with help from AWS Partners, or with AWS Professional Services (AWS ProServe).

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AWS Public Sector Blog

NOVEMBER 22, 2022

The Open Source Creation of the Year Award celebrates government organizations that embody open government through the development of open source solutions. Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents?

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Google Public Sector

OCTOBER 19, 2023

In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. To jumpstart your secure gen AI journey, we developed the Public Sector Guide to Getting Started with Gen AI.

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AWS Public Sector Blog

SEPTEMBER 25, 2023

Collaborating with industry can in turn accelerate innovation through to practical implementation. Innovation is essential in developing solutions that address global sustainability challenges. The ASU CIC has also been exploring the use of digital twin technology and developed a digital twin platform for Downtown Phoenix, Inc.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

API-driven data pipelines consolidate business data which enables public sector organizations to offer more personalized experiences for constituents, enrich research publications, improve operations to reduce the burden on internal teams, and more. Pagination: Develop custom connectors on Amazon Appflow , which provides pagination support.

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AWS Public Sector Blog

MAY 15, 2024

With its ease of implementation and our ability to rapidly stand up new deployments of Amazon Connect, we are meeting our customer needs for speed, innovation, new capabilities, and cost reduction,” said David Hammond, senior manager of the AWS Alliance at Peraton.

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AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. They still occasionally update their Fortran development practices. When these systems are stable, well-documented, and still actively developed, there is no reason to read the word ‘legacy’ as a pejorative.”

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AWS Public Sector Blog

APRIL 3, 2024

A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers. We were able to move to AWS, to Connect, basically overnight. It was awesome.”

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AWS Public Sector Blog

OCTOBER 29, 2023

Accelerate digital transformation by reusing what works When a government organization develops a solution to meet a shared common need and publishes their solution as open source software , other governments can reuse their proven solution—saving agencies around the world time and resources along the way to modernization and innovation.

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AWS Public Sector Blog

APRIL 17, 2023

Amazon Web Services (AWS) works closely NASCIO and with state and local leaders across the US to develop solutions that address these top 10 needs. CIOs know that attracting and retaining talent, developing employee skills, and supporting outdated legacy systems while trying to implement emerging technologies is an important juggling act.

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Public Sector Local Government Management Education 130

Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. Download How GenAI is Transforming Public Sector Services in New York to find out how New York started their AI implementation journey. It's already making a difference today.

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AWS Public Sector Blog

FEBRUARY 2, 2024

Ledger, director of public sector strategy at Infor , the ERP vendor who provided the CloudSuite Public Sector platform for Project LUMA and co-development embedded capabilities with the state. Including state leadership as part of the team from the up-front planning through implementation ensures alignment in making the change.

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AWS Public Sector Blog

APRIL 10, 2023

The new emergency amendment requires that impacted TSA-regulated entities develop an approved implementation plan that describes measures they are taking to improve their cybersecurity resilience and prevent disruption and degradation to their infrastructure. to only authorized customer personnel.

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AWS Public Sector Blog

AUGUST 17, 2023

For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. Conclusion State Medicaid agencies can support their members and staff in the face of staffing shortages by implementing automated outbound calls to support Medicaid unwinding.

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Campaign Outreach Public Sector Constituents 130

AWS Public Sector Blog

JUNE 26, 2023

These technologies enable government agencies to improve constituent experience and deliver cost-effective services. You can develop mechanisms to evaluate whether the training data appropriately represents real world use cases. AI and ML empower healthcare and life science organizations to make sense of their data.

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Public Sector Constituents Operations Education 130

Google Public Sector

OCTOBER 16, 2023

Bringing Google innovation to the public sector Imagine if the public sector brought this same “innovation” mindset to its employees by developing a relentless focus on the end-user experience. for example, we helped the local government implement a call center so residents can access city services in multiple languages, anywhere, any time.

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Public Sector Government Constituents Security 105

GovLoop

OCTOBER 26, 2023

It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. The Office of Personnel Management charged federal agencies to develop and implement diversity, equity, inclusion and accessibility (DEIA) plans. Government employees don’t operate in a vacuum.

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GovLoop

JUNE 14, 2024

From being a compassionate and strong leader to implementing an innovative solution for a challenge in your agency, there are a lot of ways that govies can leave a good, lasting impression on constituents. Outstanding Colleague: This category recognizes an individual that exceeds expectations day-to-day.

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Government Public Service Communications Constituents 102

AWS Public Sector Blog

AUGUST 12, 2022

When a government organization develops a solution to meet a shared common need and publishes their solution as open source software , other governments can reuse their proven solution—saving agencies around the world time and resources along the way to modernization and innovation. Learn more about open source solutions for governments.

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Government Public Sector Public Service Leadership 130

Government Technology Insider

MARCH 30, 2023

Cloud-based enterprise resource planning solutions (ERPs) are becoming cheaper and faster to implement, meaning they may be a viable solution for agencies boosting their agility now that the worst of the pandemic is over. While these tools provide the basics, they also have a few shortcomings—namely, their lack of transparency.

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Local Government Budgeting Government Public Sector 98

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Security and privacy: Ensure robust data protection throughout the AI development and deployment lifecycle. Accountability: Adherence to government standards and regulations.

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AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. Refer to the Implementing Microservices on AWS and Optimizing Enterprise Economics with Serverless Architectures whitepapers for more details.

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AWS Public Sector Blog

NOVEMBER 16, 2022

A commissioned Forrester Total Economic Impact study indicates organizations can improve productivity and reduce costs by 50 percent by implementing AI into their document pipelines. Develop AI implementation guidelines that include transparency of algorithms used. It also enables search and discovery. Invest in training.

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AWS Public Sector Blog

MARCH 31, 2023

For nearly a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities.

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AWS Public Sector Blog

MARCH 21, 2024

In his keynote, Dave Levy, vice president of AWS worldwide public sector, said, “We’re here today because of our commitment to the region, serving you with the solutions and technology you need to improve the lives of your citizens, students, customers, and constituents.”

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Public Sector Sustainability Security Regulations 195

Google Public Sector

SEPTEMBER 30, 2022

Intelligent virtual agents are enabling agencies to address constituent questions and provide routine information at scale. Although Dialogflow has an intuitive interface, it’s designed for developers and technical staff. Change tracking can be implemented to keep track of changes over time, to allow for auditing and reverts as needed.

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Management Translation Social Services Constituents 98

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. For this reason, CiviCRM typically advises new users to work with an implementation partner to deploy it. Conclusion and next steps Most nonprofits maintain data about their donors, members, beneficiaries, and constituents.

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Nonprofit Management Public Sector Constituents 162

AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. Consider the following opportunities for additional security controls: Implement your own domain name for Amazon CloudFront to support TLSv1.1+.

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