Google Public Sector

OCTOBER 19, 2022

The Challenge Many government agencies remained overwhelmed with paper, even as the pandemic drove digitization and modernization. As a result, government agencies continue to look for better ways to streamline manual processes that overwhelm their workers and take focus from higher value initiatives.

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Government Government Agency Public Sector Constituents 98

Google Public Sector

APRIL 25, 2024

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This fosters two-way communication, increases transparency, and empowers residents to engage directly with their government. It's already making a difference today.

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Public Sector Constituents Strategic Planning Implementation 86

AWS Public Sector Blog

NOVEMBER 20, 2024

Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents. Access to dedicated exploratory environments is crucial for meaningful progress.

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Public Sector Security Government Accountability 98

GovLoop

MARCH 27, 2024

Spring is here, and free professional development opportunities are blooming at GovLoop. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. PT to learn from government and industry leaders about how government agencies can do better job at training and retaining their workforce.

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Budgeting Constituents Development Public Sector 80

GovLoop

SEPTEMBER 28, 2023

That means more professional development opportunities are on the horizon. As cloud technology has become deeply embedded in the way the government operates, employees need new tools and skills to use it effectively. It’s hard to believe that October is already here, but good news!

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Constituents Engagement Government Agency Development 59

Google Public Sector

OCTOBER 16, 2023

Bringing Google innovation to the public sector Imagine if the public sector brought this same “innovation” mindset to its employees by developing a relentless focus on the end-user experience. In our post-pandemic society, the majority of individuals anticipate higher technology use and expect improved digital services from their government.

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Public Sector Government Constituents Security 88

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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Public Sector Education Government Agency Constituents 95

GovLoop

JULY 11, 2023

With the unemployment rate for software developers at a near-record low, government agencies find themselves competing with the private sector for sought-after tech talent. It’s where popular programming languages and tools that make it easier for developers to create code and produce high-quality work are born.

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Development Cultivation Constituents Public Sector 40

GovLoop

APRIL 22, 2024

Cobol is Still in Play Some government agencies still run programs based on COBOL, a programming language dating to the 1950s. Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts.

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Legislation Public Administration Constituents Operations 72

Government Technology Insider

AUGUST 21, 2024

Department of Labor began prototyping AI use cases to see if, or how, they can enable states to deliver services to constituents more efficiently. Designing Accessible and Equitable Experiences to Support Constituents Customer experience (CX) has become a priority for agencies at all levels of government in the last two years.

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Constituents Government Agency Leadership Government 52

AWS Public Sector Blog

OCTOBER 3, 2023

Containers also facilitate rapid development and deployment of services, allowing organizations to roll out new applications and updates quickly. This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. By adopting GitOps with EKS , you create a foundation for future innovation.

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Public Sector Security Management Operations 126

Google Public Sector

JUNE 26, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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Public Sector Security Leadership Government Agency 64

GovLoop

FEBRUARY 14, 2024

Digital forms have been a welcome replacement for government agencies and constituents alike, but shifting from paper to online processes does come with unique challenges. Hollie Bodiford-Taylor, Office of the Commissioner, Office of the Chief Scientist, Office of Laboratory Safety U.S.,

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Constituents Government Agency Operations Government 64

GovLoop

JANUARY 3, 2023

There was a time when government paid little attention to what we now call “customer experience” (CX). Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience.

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Constituents Government Agency Operations Government 64

GovLoop

JULY 6, 2023

Solving the ‘Blank Page’ Problem Automation tools such as AI-driven chatbots and low-code/no-code development might not be able (yet) to do all your work for you, but they can get you started, said Charlotte Lee, a GovLoop Featured Contributor and a Customer Experience (CX) and Innovation Strategy Executive at Granicus (GovLoop’s parent company).

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Communications Constituents Leadership Government Agency 105

Google Public Sector

JULY 31, 2023

How generative AI will help the public sector Enabling government workers with creative assistance. With Duet AI for Google Workspace , government employees are armed with tools that expedite the content development process. Automating and improving agency operations. Google Public Sector is here to help you get started.

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Public Sector Security Operations Government Agency 78

GovLoop

AUGUST 22, 2022

Fostering data acumen is tied to the core mission of government agencies: serving constituents. Agencies generate, collect and distribute so much data that impact people’s lives, from health to public safety. Are you developing sustainable programs that meet people at the skill levels they’re at?

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Government Constituents Sustainability Public Safety 59

Government Technology Insider

JUNE 13, 2024

State and local government agencies quickly have begun to include artificial intelligence (AI) and generative artificial intelligence (GenAI) in IT modernization plans. Continuous learning programs may help agencies prepare staff to use AI solutions now and innovate with them as the technology develops.

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Local Government Government Constituents Implementation 52

Government Technology Insider

NOVEMBER 20, 2023

These are good user experience design and language constituents can understand. The states can focus a team on a single build and are able to expedite development. An additional, positive outcome is that agency employees are then free to assist other constituents with more complex situations.

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Constituents Sustainability Public Sector Government 64

GovLoop

JANUARY 29, 2024

Take a look at these free professional development sessions coming up in February and don’t forget to register now for your favorites! PT to learn from government leaders and your peers as we discuss all things digital forms: the good, the bad and the ugly. However, online forms also bring unique challenges and complexity.

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Cultivation Constituents Government Agency Security 59

GovLoop

APRIL 29, 2024

At GovLoop, we’re always excited to offer meaningful online training to government employees who need to stay up to date on the latest technology and trends in order to serve constituents effectively. PT to hear from government and industry experts about tactics to bridge the divide and foster constituent engagement.

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Government Employee Constituents Leadership Security 59

GovLoop

FEBRUARY 24, 2023

Agencies are actively seeking ways to improve the quality of services they provide to both employees and constituents. Enter containerization, one of the latest developments in the evolution of cloud computing. Greater efficiency, consistency, security, portability and scalability make containers a viable answer for agencies.

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Constituents Security Government Agency Development 52

Community and Economic Development Program of UNC

JANUARY 17, 2023

But having government work with food systems as a specific vehicle of local CED efforts? In fact, a significant new resource on local food system development (discussed below) was released just this morning. a geographic approach (joint city/county efforts, or government-based regional partnerships). an intentional mix.

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Economic Development Laws Community Development Development 73

Google Public Sector

AUGUST 15, 2023

With 250 breakout and training sessions and more than 200 partner exhibits, Next ‘23 is the place to be for developers, researchers, and decision-makers committed to an accessible, scalable, socially responsible cloud.

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Public Sector Education Public Safety Security 73

AWS Public Sector Blog

MARCH 21, 2023

This Georgia city is one of the first cities in the world to use open data with Amazon Alexa, pulling information from the city’s data hub – an official, open data portal for the city – to answer constituents’ questions. Still, Citibot’s developers saw room for improvement. It integrates with ease into popular chat services.

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Public Sector Nonprofit Operations Local Government 98

GovLoop

JANUARY 4, 2024

The New Year has begun, and there’s no better way to start it off than with our free online professional development opportunities! PT to hear from government and industry experts about creative ways to boost customer engagement. Specifically, you’ll learn how to: Elevate constituent engagement. 24, from 2-2:50 p.m.

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Cultivation Engagement Constituents Government Agency 64

AWS Public Sector Blog

SEPTEMBER 7, 2023

Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. Many of the hardest-to-solve societal challenges, such as climate mitigation and social service delivery, require cross-agency, composable solutions to have their intended impact.

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Government Public Sector Social Services Government Agency 78

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. They still occasionally update their Fortran development practices. When these systems are stable, well-documented, and still actively developed, there is no reason to read the word ‘legacy’ as a pejorative.”

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Nonprofit Laws Public Policy Development 75

AWS Public Sector Blog

JANUARY 3, 2024

The success of this project has aided in the development of new opportunities for MVD as it continues innovating and enhancing services to better serve the people of Arizona. Kyndryl, which has more than 24 years of experience as a managed service provider for ADOT, developed a solution to address the agency’s needs.

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Public Sector Local Government Communications Transportation 81

AWS Public Sector Blog

MARCH 21, 2024

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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Public Sector Sustainability Security Regulations 78

AWS Public Sector Blog

APRIL 17, 2023

Amazon Web Services (AWS) works closely NASCIO and with state and local leaders across the US to develop solutions that address these top 10 needs. CIOs know that attracting and retaining talent, developing employee skills, and supporting outdated legacy systems while trying to implement emerging technologies is an important juggling act.

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Public Sector Local Government Management Education 52

AWS Public Sector Blog

FEBRUARY 2, 2024

Ledger, director of public sector strategy at Infor , the ERP vendor who provided the CloudSuite Public Sector platform for Project LUMA and co-development embedded capabilities with the state. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

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Operations Local Government Security Public Sector 75

AWS Public Sector Blog

APRIL 3, 2024

Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. Read more about AWS for state and local government: Iowa Workforce Development West Virginia Office of Technology Kansas Department of Labor You saved my life today.'”

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Campaign Local Government Outreach Implementation 78

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. Explore our thought leadership hub to explore innovative ideas for public service. Read the full story.

Public Sector 60

Public Sector Leadership Operations Constituents 60

Google Public Sector

MAY 19, 2022

of government website traffic being bad bots, according to research by cybersecurity firm Imperva 1. As cyber threats increase, government agencies need a way to safely let constituents access digital services. State governments have found success with using Google Cloud’s reCAPTCHA for cyber risk management.

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Public Sector Accountability Government Agency Implementation 52

Government Technology Insider

MAY 23, 2024

However, government agencies need to ask if they’ve made the right investments in the cloud over the last few years and if, as AI begins to play more of a role in workflows, they need to make any adjustments. last year, government agencies have been turning to technology to help the unhoused.

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Government Agency Implementation Constituents Sustainability 59

AWS Public Sector Blog

MAY 15, 2024

Peraton, an AWS Premier Partner , has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This speed of implementation is critical for Peraton, who sets up contact centers for multiple government agencies.

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