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Empowering the public sector with secure, governed generative AI experimentation

AWS Public Sector Blog

Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents. Access to dedicated exploratory environments is crucial for meaningful progress.

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How Conversational Agents and Looker can boost contact center efficiency and enhance constituent services

Google Public Sector

Conversational agents are transforming the way public sector agencies engage with constituents — enabling new levels of hyper-personalization, multimodal conversations, and improving interactions across touchpoints. This can help identify areas for improvement in the constituent experience. And this is just the beginning.

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Make Constituent Services More Accessible

GovLoop

In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them.

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5 ways AWS empowers GovTech innovation in 2025

AWS Public Sector Blog

In this blog post, we discuss five key ways AWS supports GovTechs in their mission to serve government agencies and citizens. Modernizing legacy software and developing digital-native solutions both require scalable, flexible infrastructure, along with expert guidance to optimize costs.

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5 AI trends shaping the future of the public sector in 2025

Google Public Sector

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. By leading with AI-powered innovation, government agencies can improve efficiency, enhance decision-making, and provide better services to citizens.

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Georgia’s IT Modernization Efforts: Harnessing AI for Smarter Government

Government Technology Insider

Highlighting findings from NASCIO 2024 Mid-Year Conference and a study on AI implementation, this article looks at the opportunities and challenges AI presents for government leaders. Continuous learning programs may help agencies prepare staff to use AI solutions now and innovate with them as the technology develops.

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July Online Training Opportunities

GovLoop

How to Make Constituent Services More Accessible Understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. Behind the Scenes in State and Local Tech State and local agencies are on the front lines when it comes to using technology to deliver constituent services.