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How data-driven technology helps law enforcement agencies improve constituent outcomes  

AWS Public Sector Blog

With the development of 5G and an ever-growing number of cloud-connected devices, data is becoming available at an unprecedented rate. To discuss how law enforcement agencies are using new technology to improve constituent outcomes, Amazon Web Services (AWS) recently hosted a webinar featuring a panel of experts.

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Empowering the public sector with secure, governed generative AI experimentation

AWS Public Sector Blog

Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents. Access to dedicated exploratory environments is crucial for meaningful progress.

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Platform Engineering Elevates Public Sector Systems Development

State Tech Magazine

To streamline application development in support of everything from back-end business processes to constituent-facing services, state and local governments have embraced DevSecOps. This combination of development, security and operations helps to streamline and speed the development pipeline. What Is Platform Engineering?

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Building Digital Excellence: Overcoming Web Development Staffing Obstacles in Government

Careers in Government

Using websites, social media channels, and digital means of communication makes the communication gap between the government and constituents smaller. The post Building Digital Excellence: Overcoming Web Development Staffing Obstacles in Government appeared first on Careers in Government.

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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

When combined with Powertools for AWS Lambda (Python), a developer toolkit that implements serverless best practices, agencies can significantly increase their development velocity while maintaining high security and compliance standards. Example Amazon CloudWatch log events.

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Think of Your Constituents as End Users

GovLoop

When developing new applications, you want to include the end user in the process. Is it just the government employee, or is it also the local constituent? recently developed an application that uses open data to track efforts to expand urban forest cover. For example, the City of Long Beach, Calif.,

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Reimagining unemployment contact centers

AWS Public Sector Blog

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?