This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
With the development of 5G and an ever-growing number of cloud-connected devices, data is becoming available at an unprecedented rate. To discuss how law enforcement agencies are using new technology to improve constituent outcomes, Amazon Web Services (AWS) recently hosted a webinar featuring a panel of experts.
Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents. Access to dedicated exploratory environments is crucial for meaningful progress.
To streamline application development in support of everything from back-end business processes to constituent-facing services, state and local governments have embraced DevSecOps. This combination of development, security and operations helps to streamline and speed the development pipeline. What Is Platform Engineering?
Using websites, social media channels, and digital means of communication makes the communication gap between the government and constituents smaller. The post Building Digital Excellence: Overcoming Web Development Staffing Obstacles in Government appeared first on Careers in Government.
When combined with Powertools for AWS Lambda (Python), a developer toolkit that implements serverless best practices, agencies can significantly increase their development velocity while maintaining high security and compliance standards. Example Amazon CloudWatch log events.
When developing new applications, you want to include the end user in the process. Is it just the government employee, or is it also the local constituent? recently developed an application that uses open data to track efforts to expand urban forest cover. For example, the City of Long Beach, Calif.,
Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?
Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. You need to craft data-driven narratives that connect with the intended audience, whether government officials, legislators or constituents.
Effective CX also recognizes that “constituents” are not always people — they can be businesses, nonprofits and other entities an agency’s mission affects — and that English isn’t always their primary language. In lieu of lengthy forms, develop surveys with a handful of questions and room for optional comments. Here are some pointers.
For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. Artificial Intelligence (AI) has been core to helping agencies achieve these goals.
Improving citizen experience isn’t just for designers and application developers – it’s something every agency decision-maker and frontline worker should be thinking about. But HX isn’t just for designers and application developers. Or, they might develop negative emotions toward your organization, eroding trust.
During pandemic lockdowns, citizens could not enter many government facilities, and agencies still had a duty to facilitate everyday transactions with their constituents. One cause of this lag has long been questions about cloud cybersecurity.…
In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. AFRL is embracing the power of AI and cloud computing to accelerate its mission of developing and transitioning advanced technologies to the air, space, and cyberspace forces.
the Accelerator supports government technology (GovTech) startups as they develop innovative solutions enabling justice and public safety agencies to better serve their communities. The AWS GovTech Accelerator was created to support the development of technologies that can address these challenges.
Open foundation models to help developers more easily build AI models for healthcare applications, initially focused on imaging applications in radiology, dermatology and pathology. public sector workers develop responsible AI skills. At Google Public Sector, were passionate about supporting your mission.
Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve. Read on to learn how Civix worked with AWS to create their new solution. In just nine months, the Civix Ethics API was born.
Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Avoid These Mistakes.
These experts shared their success stories and offered best practices to state and local agencies looking to develop their own workforce strategies to build a robust pipeline of cloud talent. Develop an inclusive workforce with strategic DEI initiatives. Learn more about workforce development for the public sector.
Ultimately, Livingston Parish Sheriff’s Office chose TailorBuilt Solutions, LLC (TBS), an AWS Partner that specializes in custom software programming for public safety agencies, to create a brand-new CAD system that would be fully developed as a cloud-native application. In Varnado’s estimation, custom development was key.
To help address the talent shortages, the United States is increasingly investing in workforce development – with a particular focus on technology and digital skills. Paired with each solution is Google’s industry-leading training to help reskill and upskill students and constituents in high-demand technical fields.
Continuous learning programs may help agencies prepare staff to use AI solutions now and innovate with them as the technology develops. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy. However, complying with these laws is complex.
Whether automating workflows, responding to constituents, or unlocking creativity, the core question remains: how can we maximize benefits while avoiding potential downsides? Costs stem from hosting requirements and technical headcounts to develop, deploy, and maintain each approach.
Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. One particular focus area for Thorn’s infrastructure team has been internal customer support.
Read on for efficient purchasing recommendations to meet your agency’s needs: AWS Professional Services (AWS ProServe) is a global team of experts that can help you more effectively reach your constituents and better achieve your core mission using the AWS Cloud.
Building trust with constituents is difficult. It’s a question worth asking, and it may lead to insights that help you develop a better relationship with the public. The article explains that agencies can fall anywhere on the spectrum, and “depending on their position, will have different relationships with their constituents.”
For constituents, this translates to easier and more secure experience when engaging with government websites and applications. Department of State Bureau of Consular Affairs partnered with Google Public Sector and our partner TTEC to improve constituent experience on their largest public-facing website.
As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents.
The Open Source Creation of the Year Award celebrates government organizations that embody open government through the development of open source solutions. Are you curious about how open source solutions can help governments save time and money while still providing innovative services for their constituents?
Innovation is essential in developing solutions that address global sustainability challenges. The ASU CIC has also been exploring the use of digital twin technology and developed a digital twin platform for Downtown Phoenix, Inc. News & World Report. This enriches the student learning experience well beyond the classroom.
For UI, this means that communication with constituents should include a path of action. For example, after a constituent has filed a claim, they should receive a message that thanks the applicant, validates the action, and summarizes the encounter.
It’s September, which means it’s time to grab your pumpkin spice latte and fall into our free professional development line-up! Low code is a software development approach that uses a visual, drag-and-drop interface to create applications with minimal coding. Join us online Wednesday, Sept. 25 at 2 p.m.
Hear the Texas Workforce Commission discuss the critical importance of integrating AI competencies into existing programs and from industry employers on AI skill development. The AWS IMAGINE conference is a no-cost way for Texas state leaders to earn CPE hours and gain valuable technology insights to support their teams and constituents.
With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.
In practice, this could mean generative AI serves as a brainstorming assistant to draft and iterate content or drive conversational, real-time interactions with constituents on agency websites. To jumpstart your secure gen AI journey, we developed the Public Sector Guide to Getting Started with Gen AI.
One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes. The technology also can be used to make guide constituents through government services and information.
They often rely on donor and grant funding, so they have to justify every expense to their constituents. They still occasionally update their Fortran development practices. When these systems are stable, well-documented, and still actively developed, there is no reason to read the word ‘legacy’ as a pejorative.”
Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. The team chose to develop the new Encounter Processing System (EPS) internally and deploy it in the cloud. Read this case study to learn how they developed a new cloud-based EPS for Medicaid in less than a year.
This Georgia city is one of the first cities in the world to use open data with Amazon Alexa, pulling information from the city’s data hub – an official, open data portal for the city – to answer constituents’ questions. Still, Citibot’s developers saw room for improvement. It integrates with ease into popular chat services.
Initially developed to livestream using AWS Elemental Link encoders and AWS Elemental MediaLive , Nomad now also supports using Amazon Interactive Video Service ( Amazon IVS ) for added flexibility. How data-driven technology helps law enforcement agencies improve constituent outcomes. Learn more about livestreaming with Amazon IVS.
States need the ability to respond to changes in policy and constituent needs in real time. Launch day is when you start preparing the systems next iteration, which addresses those early challenges, constituent demands, and changes in policy.
API-driven data pipelines consolidate business data which enables public sector organizations to offer more personalized experiences for constituents, enrich research publications, improve operations to reduce the burden on internal teams, and more. Pagination: Develop custom connectors on Amazon Appflow , which provides pagination support.
Containers also facilitate rapid development and deployment of services, allowing organizations to roll out new applications and updates quickly. This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. By adopting GitOps with EKS , you create a foundation for future innovation.
The success of this project has aided in the development of new opportunities for MVD as it continues innovating and enhancing services to better serve the people of Arizona. Kyndryl, which has more than 24 years of experience as a managed service provider for ADOT, developed a solution to address the agency’s needs.
Accelerate digital transformation by reusing what works When a government organization develops a solution to meet a shared common need and publishes their solution as open source software , other governments can reuse their proven solution—saving agencies around the world time and resources along the way to modernization and innovation.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content