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Reimagining unemployment contact centers

AWS Public Sector Blog

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Demo of Amazon Connect for unemployment insurance. Why were customers calling?

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

The program will culminate with the 2023 AWS GovTech Accelerator demo day at the State of GovTech conference on November 14. The platform can improve public safety by automating alerts, encouraging citizen reporting and enhancing operational efficiencies—ultimately saving law enforcement agencies time and resources.

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re:Invent 2024: Your public sector playbook for AWS’s biggest event

AWS Public Sector Blog

Gain insights from real-world examples and uncover the boundless potential to drive change and forge a brighter future for citizens, constituents, students, service members, patients, and beyond. See the Industry Pavilion Hall for bespoke demo kiosks devoted to the public sector.

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Extracting, analyzing, and interpreting information from Medicaid forms with AWS

AWS Public Sector Blog

The response to the asynchronous operation is a job identifier (JobId). Save the file on your local machine as “textract-demo-cmk.yaml.” Save the file on your local machine as “textract-demo-process-documents.yaml.” Save the file on your local machine as “textract-demo-analytics.yaml”. Choose “ Raw.” Choose “ Raw.”

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3 ways tax agencies can use AI on AWS

AWS Public Sector Blog

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on Amazon Web Services (AWS). Improving government operations. Intelligent document processing and quality control can also optimize government operations.

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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

In his keynote, Dave Levy, vice president of AWS worldwide public sector, said, “We’re here today because of our commitment to the region, serving you with the solutions and technology you need to improve the lives of your citizens, students, customers, and constituents.”

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Find one-on-one cloud support and more at the AWS State and Local Learning Days

AWS Public Sector Blog

Hear AWS technical experts who support government customers explain key features and use cases, share best practices, and walk through brief technical demos. Related stories about AWS for state and local government : How data-driven technology helps law enforcement agencies improve constituent outcomes. AWS Cloud for your mission.