Social Pinpoint

JANUARY 12, 2025

Use Visual and Plain Language Tools Online and Offline Inclusivity begins with clear and accessible communication. These tools allow the community to drive the conversation and contribute to decision-making. Not only did they handle the translations, but they also shared the content within their own networks.

Engagement 98

Engagement Translation Community Engagement Local Government 98

AWS Public Sector Blog

APRIL 15, 2025

Amazon Web Services ( AWS ) understands this hesitationbecause weve been helping institutions adopt machine learning ( ML ) and AI responsibly for years, with early services like Amazon SageMaker , Amazon Rekognition , Amazon Lex , Amazon Comprehend , Amazon Polly , Amazon Translate and Amazon Transcribe.

Education 130

Education Translation Sustainability Public Sector 130

AWS Public Sector Blog

NOVEMBER 15, 2024

Since communication with OpenSearch is done using HTTP requests, interacting with the cluster happens through requests such as PUT, GET, and DELETE. In Query DSL, this translates to the following code. Each data type can have a different structure depending on its processing and may need to be analyzed differently.

Education 264

Education Implementation Management Translation 264

AWS Public Sector Blog

MARCH 28, 2024

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. Amazon Polly is used to create a voice file for the translated text.

Translation 200

Translation Constituents Public Sector Local Government 200

AWS Public Sector Blog

JUNE 7, 2024

These frameworks allowed NCS and AWS to discover and analyze user needs and goals and translate them into a clearly defined problem statement. The prototype of the immersive web app experience was showcased to Prime Minister Lee Hsien Loong, Deputy Prime Minister Heng Swee Keat, and Minister for Communications and Information Josephine Teo.

Public Sector 296

Public Sector Communications Translation Education 296

Careers in Government

APRIL 23, 2024

In our interconnected world, effective communication across language barriers is essential for diplomacy, commerce, and social cohesion. Government language services play a vital role in bridging these divides, ensuring accurate and meaningful communication between governments, citizens, and stakeholders from diverse linguistic backgrounds.

Government 130

Government Translation Communications 130

AWS Public Sector Blog

MARCH 31, 2025

LiteLLM standardizes interactions using OpenAls API format, translating inputs to match each model providers unique API requirements. Using LISA as a model orchestration layer, customers securely centralize and standardize communication across multiple model providers.

Security 264

Security Development Management Public Sector 264

GovLoop

DECEMBER 15, 2023

But the measure of an effective communications platform is how accessible it is for everyone to participate. No Going Back When millions of people began working from home several years ago, seamless communications platforms such as Zoom for Government became invaluable. Governments for Zoom Video Communications.

Communications 65

Communications Translation Security Government Employee 65

AWS Public Sector Blog

FEBRUARY 23, 2023

The platform has identified over 150 predefined types of litter, which when captured in one language and automatically translate into any of the other seven supported languages. Additionally, users can extend this by adding their own custom tags, which enables anyone to map data on anything.

Public Sector 361

Public Sector Sustainability Development Translation 361

AWS Public Sector Blog

JULY 1, 2024

The CreateTrack tool , a one-stop system for budgeting, project tracking, communication, and invoicing. When working with Daisy, users follow multistep prompts to build out the course content needed—whether it’s writing a script, adding images, creating an avatar, translating into specific languages, or building quiz questions.

Development 321

Development Education Social Media Public Sector 321

Open Access Government - Technology News

FEBRUARY 26, 2025

AI-driven translation platforms UHL and UHN are now also testing AI-driven translation platforms that could change the accessibility of healthcare information. These platforms can translate health-related videos into multiple languages in seconds.

Translation 59

Translation Implementation Development Communications 59

GovLoop

OCTOBER 30, 2024

As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate data as information” and to identify “the strengths and weaknesses of various approaches based on data-driven analysis, as appropriate.”

Social Media 65

Social Media Public Affairs Voting Translation 65

Google Public Sector

OCTOBER 8, 2021

Star Trek has the universal translator. Without the need for telepathy or sci-fi, we use AI-powered translation technology. With smart translations, done almost in real-time, we’ve created a new, more agile way of communicating. Fairness and respect take center stage in our vision of communication.

Translation 52

Translation Public Service Public Administration Communications 52

Disaster Planning and Emergency Management

FEBRUARY 10, 2022

The French sociologist Emile Durkheim rescued it from obscurity and used it in his 1893 book De la division du travail social (translated as The Division of Labour in Society ). I still believe in rational communication and objective reality. This may or may not be derived from real events or legitimate interpretations of them.

Communications 85

Communications Laws Social Media Translation 85

iGrantWriters

JUNE 6, 2023

of the Army -- USAMRAA Description: The FY23 KCRP Translational Research Partnership Award aims to accelerate the progress of innovative ideas in kidney cancer by promoting collaborations between clinicians and research scientists. Eligible Applicants: Unrestricted (i.e.,

Translation 52

Translation Coordinator Budgeting Communications 52

AWS Public Sector Blog

NOVEMBER 27, 2023

Do Something is building its next-generation member experience and communications architecture on rapidly-scalable, aligned cloud technologies, which will enable the organization to nurture its expanding membership to new levels of civic commitment.

Nonprofit 331

Nonprofit Implementation Engagement Communications 331

Google Public Sector

JULY 7, 2023

Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents. Forms are already being rolled out in both Spanish and Vietnamese.

Public Sector 114

Public Sector Translation Constituents Local Government 114

Google Public Sector

MARCH 4, 2021

In order to truly serve our diverse communities, we recognized language translation services would be required to offer truly equitable services to everyone. After looking at many other options, we decided to partner with SpringML and Google Cloud to leverage the AutoML Translation with other technologies such as our virtual agent.

Translation 52

Translation Community Engagement Management Public Service 52

Open Access Government - Technology News

JULY 28, 2023

Machine learning tools could provide transformative insights into animal communication, using AI models to decode and track conversation There is no Rosetta Stone for translating animal communication signals, their meaning must be deciphered through careful observation and experimentation.

Communications 52

Communications Translation Government 52

AWS Public Sector Blog

MARCH 8, 2024

Carbyne APEX transitioned the call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. It selected Amazon Web Services (AWS) Partner Carbyne and their i3 compliant cloud native call-taking platform APEX.

Public Safety 182

Public Safety Communications Public Sector Security 182

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

Social Pinpoint

DECEMBER 18, 2024

This dedication is reflective in various initiatives, including active listening, diverse representation, accessible communication, and precinct-based approaches. A shining example of these efforts is the Councils recent collaboration with First Nations artist, Merindah-Gunya.

Community Engagement 52

Community Engagement Engagement Translation Social Media 52

Social Pinpoint

AUGUST 29, 2023

So, how should you be using AI in your community engagement initiatives? Personalized Content and Communication AI can analyze vast amounts of data to understand individual community members’ preferences and interests.

Community Engagement 98

Community Engagement Engagement Social Media Translation 98

Google Public Sector

DECEMBER 14, 2022

The first was around ineffective collaboration and communication channels. Before deploying Google Workspace, a Navy officer in Japan would need to be on-base to communicate over a secure connection, and calls were typically late at night given the time difference. The workforce in the SRF-JRMC facility had two unique challenges.

Public Sector 95

Public Sector Communications Translation Security 95

Google Public Sector

JULY 17, 2024

Advanced AI capabilities : Customers can enhance the performance of their mission-critical applications by utilizing built-in AI solutions from the Google Distributed Cloud air-gapped appliance like translation, speech, and optical character recognition (OCR).

Translation 98

Translation Disaster Response Transportation Coordinator 98

Open Access Government - Technology News

DECEMBER 19, 2023

It has been found to alleviate strain on health systems, giving people the opportunity to communicate with their care providers more easily than ever. For people living with chronic conditions, this can translate to enormous cost and time savings. International License.

Development 119

Development Translation Legislation Communications 119

AWS Public Sector Blog

SEPTEMBER 28, 2023

Research suggests EHRs translate into better quality and outcomes of care: organisations that implemented EHRs had 30% higher adherence to clinical guidelines, a 54% reduction in medication errors, and a 36% reduction in adverse drug events. When it comes to addressing the social determinants of health, we tend to underuse technology.

Public Sector 200

Public Sector Public Health Sustainability Translation 200

AWS Public Sector Blog

OCTOBER 16, 2024

A closer look at the technology behind the scenes Although patients only see simple, user-friendly communications, the underlying AWS-based architecture illustrated how multiple services work together to provide intelligent functionality. Amazon Pinpoint offers targeted personalized communication at scale combined with two-way messaging.

Communications 162

Communications Engagement Operations Campaign 162

Open Access Government - Technology News

OCTOBER 20, 2022

People with a background in analytics are highly valuable for ML translation roles, as they are able to make sense of the algorithm’s patterns within a business context. Similarly, individuals with communications expertise provide a great counterpart to AI cybersecurity technology.

Communications 145

Communications Translation Sustainability Education 145

Google Public Sector

APRIL 9, 2024

Examples of Top Secret and Secret data include government personnel records, information around pending cyber threats, geospatial data used for maps, language translation in support of humanitarian efforts, and more. GDC Hosted is an air-gapped cloud solution built specifically for stringent security requirements, allowing U.S.

Public Sector 126

Public Sector Security Translation Government Agency 126

AWS Public Sector Blog

OCTOBER 19, 2023

With DFS on AWS, federal customers can accelerate joint interoperability, modernization, and data-driven decision making in the cloud by removing barriers that prevent systems and users from communicating while still strengthening security via Zero Trust principles.

Security 195

Security Public Sector Translation Implementation 195

AWS Public Sector Blog

MAY 17, 2023

It is better to have the power to effectively communicate and measure your progress within the whole organization than to have a detailed plan that only fits a part of the organization. Consider that learning materials are not always available in your native language and translation quality can vary.

Government 221

Government Public Sector Public Service Operations 221

AWS Public Sector Blog

OCTOBER 25, 2024

East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs. East-west traffic can also include communication between the AWS Cloud and on-premises data centers connected via AWS Direct Connect or other private connectivity solutions.

Security 182

Security Implementation Management Accountability 182

GovLoop

FEBRUARY 20, 2024

A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. It can include applications such as community platforms that connect constituents to services and resources, open data initiatives and participatory budgeting tools.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

Super Library Marketing

MARCH 27, 2023

You may be expecting me to recommend that you always attend sessions in the marketing, communications, or outreach track. I knew that I needed to learn more about the process so that I could encourage libraries to add communication initiatives to their strategic plans. Of course, they are all library marketing questions.

Social Media 133

Social Media Strategic Planning Communications Outreach 133

Microsoft Public Sector

MARCH 4, 2024

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.

Public Sector 122

Public Sector Translation Security Government 122

Google Public Sector

MARCH 3, 2023

The city website and documents will be translation enabled by Translation Hub and Document AI , which will help expand the reach and delivery of vital government information and services.

Public Sector 102

Public Sector Translation Security Operations 102