American City & Country

NOVEMBER 18, 2024

To gain a deeper understanding of this issue, we need to examine the multiple streams of data inundating real-time crime centers, including body and patrol vehicle cameras, traffic cameras, private commercial cameras, news reports, weather updates, 911 and 311 calls, social media feeds and law enforcement databases.

Laws 105

Laws Public Safety Social Media Community Engagement 105

Open Access Government - Technology News

JANUARY 27, 2023

As ransomware attacks become more sophisticated, we are increasingly seeing infiltration of internal communication systems to gain access to corporate data and confidential information. When Uber suffered a breach, the company was forced to shut down several employee communication and engineering systems after a hacker gained access.

Management 116

Management Communications Public Safety Local Government 116

Disaster Planning and Emergency Management

MARCH 3, 2025

Nowhere is this more true than in the gradual conversion of social media from a source of community cohesion and a means of informing oneself to a purveyor of "alternative facts" and unscientific fantasy, a "manufactured reality" that people nevertheless believe.

Coordinator 52

Coordinator Social Media Stewardship Public Safety 52

Rebuilding Place in Urban Space

SEPTEMBER 30, 2022

I write from time to time about transit marketing and public communications wrt transportation, like messaging on not drinking and driving, and how it usually isn't particularly good. Some agencies do a particularly good job though (although maybe it's just that the bar for good is so low?).

Social Media 52

Social Media Transportation Communications Public Safety 52

zencity

DECEMBER 13, 2021

When we think about resident feedback, oftentimes negative feedback comes to mind: complaints about sanitation, unhappiness with police-community relations, or the mishandling of public communications. The positive sentiment once again shows how important the role of community outreach is in building resident satisfaction.

Social Media 52

Social Media Public Safety Outreach Local Government 52

zencity

JANUARY 3, 2022

With conference topics that include how public safety can be impacted by innovation in tech, we already know these are events that can’t be missed. An excellent keynote presentation about building relationships between municipalities and residents through communication, and of course heading back to Portland after last year’s ICMA.

Local Government 52

Local Government Government City Manager Engagement 52

zencity

OCTOBER 18, 2022

These trends are borne out in the new “public square” – social media, where resident discourse with and about police had shifted following Floyd’s murder: public discourse around policing has increased in volume and is not showing signs of waning.

Engagement 52

Engagement Laws Community Engagement Social Media 52