Remove Communications Remove Public Face Remove Transportation
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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

Constituents don’t have to pay transportation costs to commute to a meeting, and there are fewer custodial and security expenses when meetings are fully virtual. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

Constituents don’t have to pay transportation costs to commute to a meeting, and there are fewer custodial and security expenses when meetings are fully virtual. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.

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July 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.