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Looking ahead: What has the pandemic taught us about online access?

Open Access Government - Technology News

Communicating with my daughter’s school was so much easier via online apps straight to my phone, and paying for school services when required is also a matter of a few taps now, rather than worrying about money which could easily get lost in a child’s bag. Please Note: This is a Commercial Profile.

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Simplify firewall deployments using centralized inspection architecture with Gateway Load Balancer

AWS Public Sector Blog

East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs. East-west traffic can also include communication between the AWS Cloud and on-premises data centers connected via AWS Direct Connect or other private connectivity solutions.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Through analyzing and enhancing AI interactions, her team discovers how to manage the technology and what information to expand to public-facing outlets like the website. “I

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Through analyzing and enhancing AI interactions, her team discovers how to manage the technology and what information to expand to public-facing outlets like the website. “I

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Introducing the Government Lens for the AWS Well-Architected Framework

AWS Public Sector Blog

The Government Lens includes a section, titled “Enabling service outcomes for government,” which covers best practices to help services measurably meet the intended policy or service outcomes, whether for public facing services (online or offline), grants management, budgeting, law enforcement, or any other function of government.

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Passport to Success: How One Intrepid Library Marketer Hatched a Plan To Bring People Back to the Library

Super Library Marketing

Rebecca Kilde is the communication and marketing coordinator for IFLS Library System in western Wisconsin. Rebecca put her background in graphic design to work, creating a logo, a public-facing landing page on the system website, the passport, and marketing collateral. “We

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Montana Maps Infrastructure Spending to Ensure Equity 

GovLoop

This formula, which calculates a county’s size, population and miles of public roadways, was fair but complex and difficult to parse for those unfamiliar with it. Coleman and her team significantly reduced the complexity of the process by using geographic information system (GIS) technology to build a public-facing map and dashboard.