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12, the Partnership for Public Service hosted the final 2024 convening of the Federal Communicators Series. During the meeting, federal publicaffairs officers offered three main recommendations for communications leaders in government to effectively lead their teams through transitions in agency leadership.
As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate data as information” and to identify “the strengths and weaknesses of various approaches based on data-driven analysis, as appropriate.”
For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential. Federal communicators play a vital role in delivering accurate and meaningful information to the public, stakeholders and decision-makers.
In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories. Here are three key takeaways: 1.
Donna Garland, chair of the Partnership’s PAO Roundtable; deputy associate administrator for communication and marketing, General Services Administration. In a recent interview, Garland talked about her work in federal communications, why she joined the roundtable and what she has learned as a result.
But most citizens don’t have access to that because it’s not communicated to them. As Marc Holzer, a well-known academic and a pioneer in the field of performance management, told us some months ago, “We have a lot of data out there and a lot of performance measures. And in many cases, it’s deliberately hidden.”
For Alanna Reed, San Antonio’s Director of Communications and Engagement, numbers tell only part of the story. Besides being inefficient, this made it difficult for the city to coordinate communications across departments. The new department’s name reflects the idea that engagement is as important as communications itself, Reed said.
Imagine a whole generation who can clearly communicate great ideas!" Chris Morrill, the Executive Director of the Government Finance Officers Association , commented that “With notes of Strunk and White’s Elements of Style, Barrett, Greene, and Kettl have gifted us a highly practical guide for communicating in a hyper-distracted world.
I’m so thrilled to be joined by three individuals on the show today — who you can also read about in the July cover story — who all play a role in the story behind this year’s winning photo.
With nearly two decades of experience in and around the public sector, Micah was previously Director of Solutions Engineering at OpenGov, Budget Director for the City of Minneapolis, and Chief Financial Officer for the State of Minnesota’s Department of Administration. Moffat is Prosci® certified and holds a B.S. in Psychology and an M.S.
Previously, he served as Director of Resource Development and PublicAffairs for Neighborhood Housing Services of Greater Cleveland providing fund development and policy leadership. David Rothstein, Senior Principal, CFE Fund: [link]. Theodore joined First Western in April of 2019 as Director of Marketing.
A Performance Reader’s Guide Continued: Shelley Metzenbaum, Demetra Smith Nightingale and Batia Katz, Communicating Evidence , Urban Institute, September 22 Ken Miller, We Don’t Make Widgets: Overcoming the Myths that Keep Government from Radically Improvement , Governing Books, 2006 Theodore H. Manoharan.
Ensuring emergencies are dealt with effectively requires adopting public safety technology that can facilitate the operational management of a crisis quickly and effectively to limit its potential damage. 88% say they want to see public safety transformed through the use of public safety technology.
USAID uses cloud-enabled services to automate communication strategy When USAID’s Office of Legislative and PublicAffairs (LPA) requested a low cost, user-friendly solution to provide full transcriptions of recorded interviews and public remarks delivered by Administrator Power, they worked with AWS and CloudShape to build a solution.
As Marc Holzer, a well-known academic and author of Rethinking Public Administration , says, “We have a lot of data out there and a lot of performance measures. But most citizens don’t have access to that because it’s not communicated to them. That’s a big mistake. People mistrust what they don’t understand.
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