Communications Program Manager Public Face 
GovLoop
DECEMBER 6, 2022
They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said. Engagement as an Agency-wide Priority.
GovLoop
MAY 12, 2023
They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Engagement as an Agency-wide Priority It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said.
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