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How User-Friendly Online Services Drive Citizen Satisfaction

AccessE11

A satisfied citizenry is more likely to engage with the community, trust their local government, and participate in civic responsibilities like voting. Another standout feature of a robust case management system is automated communication. Discover how you can do the same in your municipality.

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How to Effectively Plan Your Public Involvement Initiative for Transport

Social Pinpoint

As the Denton County Transportation Authority’s (DCTA) recent Senior Marketing and Communications Manager, I was tasked with developing and leading the marketing and communications plan for the agency’s GoZone microtransit public involvement project in the spring of 2021.

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Need for social marketing initiatives around installation of neighborhood traffic calming initiatives: Salt Lake City

Rebuilding Place in Urban Space

In 2022, the city reduced the street mph to 20mph for most neighborhood streets, which in a car oriented city, is at times controversial (" Salt Lake City Council lowers speed limit to 20 mph on 70% of city streets in unanimous vote ," " Salt Lake City swaps first 20 mph speed limit sign in initiative for safer streets ," Salt Lake Tribune ).

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Marketing Your Library to Senior Citizens: How to Circumvent Stereotypes and Authentically Connect With Older Patrons

Super Library Marketing

Focus on communicating the mission, vision, and values of your library. Seniors are more likely to vote and more likely to believe in investments in institutions. In-person outreach is critical to targeting your older population. Make digital communications accessible and mobile responsive.