Communications Outreach Public Health 
AWS Public Sector Blog
FEBRUARY 10, 2023
During the COVID-19 public health emergency, a continuous coverage requirement was put in place for Medicaid beneficiaries, meaning millions were automatically reenrolled in healthcare coverage without needing to renew eligibility. An example of the reporting dashboard in QuickSight showing metrics on engagement and response rates.
AWS Public Sector Blog
MARCH 6, 2023
Local public health departments must notify public health agencies, like state health departments or the Centers for Disease Control and Prevention (CDC), of reportable conditions. This data is then transmitted to the public health agency for compliance with reporting requirements.
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AWS Public Sector Blog
NOVEMBER 3, 2023
The issue of document access and related administrative burdens is so ubiquitous that public health researchers have published papers about the detrimental impact a lack of identification has on those experiencing homelessness. HOPICS was founded by Mike Neely 35 years ago , when he was a homeless veteran sleeping on Skid Row.
AWS Public Sector Blog
AUGUST 17, 2023
The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5
Center for Community Progress
MARCH 3, 2025
Beyond aesthetics, these programs improve public health and safety. How can outreach and education help? Identifying common types of dumped waste informs public outreach efforts, like flyers, dumpster roll-off days, or hazardous waste drop-off events.
AWS Public Sector Blog
APRIL 3, 2024
Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. What we have to communicate is life-saving information. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers.
AWS Public Sector Blog
MARCH 31, 2023
As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.
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