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San Antonio Deepens Trust With Constituents

GovLoop

For Alanna Reed, San Antonio’s Director of Communications and Engagement, numbers tell only part of the story. Besides being inefficient, this made it difficult for the city to coordinate communications across departments. The new department’s name reflects the idea that engagement is as important as communications itself, Reed said.

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Meet the New Featured Contributors

GovLoop

Mary Schwarz , Managing Partner, ICF Next Government, is a digital strategist and marketing technologist with a comprehensive range of experience in direct marketing, web development, community outreach, and analytics, Mary leads our Government, federal digital and engagement practices. Moffat is Prosci® certified and holds a B.S.