Eric Holdeman's Disaster Zone Podcast

FEBRUARY 9, 2021

The need to achieve communications interoperability has haunted public agencies for years. The terrorist attacks of 9/11/2001 highlighted the need to improve the ability for public agencies from different jurisdictions to communicate with one another. to come together to jointly work on the issue of communications interoperability.

Communications 52

Communications Public Safety Outreach Public Sector 52

AWS Public Sector Blog

FEBRUARY 10, 2023

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

Outreach 52

Outreach Public Sector Campaign Engagement 52

DH Leonard Consulting & Grant Writing Services

OCTOBER 1, 2022

Communicate outside the grant cycle with foundations new to your organization and those who are steady supporters. I know it can be challenging to get outcomes data, solve the mystery of the missing receipt, and juggle deadlines, but clear, prompt communication can go a long way to building trust and securing future grants.

Social Media 105

Social Media Fundraising Grant Writer Communications 105

A Library Writer's Blog

JUNE 29, 2022

Interested in presenting at the 9th annual Library Marketing and Communications Conference November 2-3 in Indianapolis, IN? We want you to share your knowledge on the tried and true, the latest trends, and the best practices in marketing and communications. Library Marketing and Communications Group 1190 Meramec Station Rd.,

Communications 40

Communications Social Media Media Relations Advocacy 40

Super Library Marketing

FEBRUARY 19, 2024

The Communities track is marketing and outreach-focused. Guru Conference Virtual event, October 16-17, 2024 Price : Free A favorite of my team at NoveList , I’m thrilled that the date doesn’t conflict with the Library Marketing and Communications conference this year.

Social Media 92

Social Media Fundraising Outreach Communications 92

Princeton Public Library

FEBRUARY 16, 2021

To extend our community outreach, the library partners with the many municipal, non-profit, and business organizations that make Princeton such an extraordinary town. This month, we spoke with Charlotte Collins, associate director and Gwen McNamara, communications specialist at the John H.Pace, Jr.

Engagement 52

Engagement Outreach Communications 52

AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers.

Public Sector 119

Public Sector Housing Outreach Security 119

Social Pinpoint

AUGUST 29, 2023

So, how should you be using AI in your community engagement initiatives? Personalized Content and Communication AI can analyze vast amounts of data to understand individual community members’ preferences and interests.

Community Engagement 98

Community Engagement Engagement Social Media Translation 98

Eric Holdeman's Disaster Zone Podcast

JUNE 8, 2021

Bill Steele, Director of Communications and Outreach at University of Washington, Pacific Northwest Seismic Network is interviewed. Bill Steele, Director of Communications and Outreach at University of Washington, Pacific Northwest Seismic Network is interviewed.

Outreach 52

Outreach Communications Security Management 52

Super Library Marketing

MARCH 27, 2023

You may be expecting me to recommend that you always attend sessions in the marketing, communications, or outreach track. I knew that I needed to learn more about the process so that I could encourage libraries to add communication initiatives to their strategic plans. Of course, they are all library marketing questions.

Social Media 110

Social Media Strategic Planning Communications Outreach 110

AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

Campaign 52

Campaign Outreach Public Sector Constituents 52

Super Library Marketing

NOVEMBER 7, 2022

This was the first-ever pre-conference workshop for the Library Marketing and Communications Conference , which returned in all its in-person glory. We must make print collateral, send emails, schedule social media posts, attend meetings, make press releases, do outreach events, and then attend more meetings. We are all doing too much.

Social Media 94

Social Media Press Release Communications Strategic Planning 94

Partnership for Public Service

MAY 16, 2024

In her role, she has been providing policy, operations, strategic communications and outreach support to the GSA’s regional administrators on the West Coast and in the Washington, D.C.,

Public Service 75

Public Service Local Government Nonprofit Outreach 75

GovLoop

DECEMBER 9, 2022

For Alanna Reed, San Antonio’s Director of Communications and Engagement, numbers tell only part of the story. Besides being inefficient, this made it difficult for the city to coordinate communications across departments. The new department’s name reflects the idea that engagement is as important as communications itself, Reed said.

Constituents 59

Constituents Social Media Communications Engagement 59

GovLoop

DECEMBER 6, 2022

Virtual Tools Expand Outreach. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. We provided quicker turnaround times. [We

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

Super Library Marketing

SEPTEMBER 16, 2024

It offers a professional means for sharing information with elected officials, community partners, and a myriad of other groups and individuals with whom we all come in contact. This is really such an important part of any public relations/communication efforts. Factor in how you will measure your outcomes. What is the ROI?

Elected Officials 91

Elected Officials Social Media Outreach Communications 91

A Library Writer's Blog

JANUARY 17, 2023

Chapters should include planning for change and effective communication with faculty; some questions for inspiration might consist of: Have you ever experienced telling your faculty about discontinuing services due to budgetary restrictions?

Outreach 75

Outreach Education Communications Development 75

AWS Public Sector Blog

MARCH 21, 2023

TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. Amazon API Gateway supports Amazon Lex , which improves the conversationality of Citibot communications.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98

AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75

Outreach 52

Outreach Public Sector Constituents Campaign 52

GovLoop

MAY 12, 2023

Virtual Tools Expand Outreach “We were able to get so much more information,” Skowera said. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. ” For more ideas on how agencies are improving their outreach, download the guide. Get the guide Favorite

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

Barrett & Greene

OCTOBER 23, 2023

Not only did the federal government fail to communicate effectively with the counties, but the states often lacked similar actions. Technology, while not a solution to the staffing shortages, improved our outreach. Communication is key to accomplishing this.

Government 75

Government Outreach Communications Education 75

Social Pinpoint

DECEMBER 5, 2022

As the Denton County Transportation Authority’s (DCTA) recent Senior Marketing and Communications Manager, I was tasked with developing and leading the marketing and communications plan for the agency’s GoZone microtransit public involvement project in the spring of 2021.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

GovLoop

JANUARY 2, 2023

If you’re a communications professional, for example, you could help a local soup kitchen with their outreach or create promotional materials for a blood drive. Assisting a colleague when they’re feeling overwhelmed or checking in on a friend or loved one can be a meaningful way to pay it forward in the New Year. Share Your Expertise.

Outreach 59

Outreach Accountability Communications 59

AccessE11

SEPTEMBER 6, 2023

Another standout feature of a robust case management system is automated communication. Furthermore, citizen outreach can be integrated into the system to periodically update the community about new initiatives, upcoming events, or important announcements. Discover how you can do the same in your municipality.

Local Government 52

Local Government Outreach Engagement Voting 52

Partnership for Public Service

SEPTEMBER 14, 2023

Foster connections for impact: White House structures, staffing and communication channels should foster outreach to and coordination with different levels of government to achieve the president’s priorities and understand their local impact. Actionable steps This resource outlines actionable steps to help fulfill each major theme.

Outreach 40

Outreach Coordinator Housing Engagement 40

Open Access Government - Technology News

SEPTEMBER 12, 2023

From boosting donations to recruiting volunteers, the traditional telephone call is unlikely to be replaced by the modern communication methods of today – though it could benefit from an upgrade. So yes, it is still relevant, but there are other methods of outreach for organisations to consider. Most notably, the Cloud.

Fundraising 59

Fundraising Communications Stewardship Outreach 59

GovLoop

DECEMBER 2, 2022

A conversation with Nuance Communications’ Russell Brodsky, Regional Vice President, Government Sales; Vance Clipson, Senior Principal, Industry Solutions Marketing and Strategy; and Joseph Solt, Director of Professional Services. ” For more ideas on how agencies are improving their outreach, download the guide. Get the guide.

Constituents 59

Constituents Engagement Outreach Government Agency 59

A Library Writer's Blog

MARCH 14, 2024

The 2024 conference will encourage participants to consider how we might all work towards truly equitable and inclusive open scholarship practices as well as address many timely and fundamental topics relating to open scholarly communication. The conference will be held in Lisbon 16-18 September 2024.

Outreach 40

Outreach Communications Engagement Development 40

CarahCast

JUNE 22, 2021

This past year has accelerated the demand for digital experiences and virtual outreach at the Department of Defense. Explore these digital operations, secure communications, and process improvements critical to force readiness.

Outreach 40

Outreach Public Sector Program Manager Communications 40

Super Library Marketing

JUNE 10, 2024

When looking for communication solutions for a niche audience, bring everyone to the table,” advises Claudine. For myself and my team, it is incredibly helpful to understand what is trying to be communicated, to whom, and why. The collaboration involved in Beyond Books is key to its success. I’m always inspired by what they are doing!”

Social Media 76

Social Media Elected Officials Campaign Advocacy 76

AWS Public Sector Blog

DECEMBER 15, 2022

Motor vehicle departments can meet residents where they’re at by offering an omnichannel communication experience, with a single point of contact available across multiple access points such as voice, live chats, text messaging, and email. Figure 1: Modernized proactive outreach for departments of motor vehicles. Prerequisites.

Constituents 52

Constituents Outreach Communications Engagement 52

Super Library Marketing

MAY 8, 2023

Photo courtesy Cincinnati and Hamilton County Public Library In my freshman year of college, a woman came to my Intro to Communications class to talk about the future of the Internet. She told us that someday, the internet would keep track of our previous searches and purchases.

Social Media 80

Social Media Outreach Communications Campaign 80

Andy Feldman's Gov Innovator podcast

JULY 27, 2016

How can public agencies can use rapid, low-cost experiments to test (and learn from) low-cost, light-touch interventions such as communications and outreach strategies? Department of Health and Human Services (HHS) as well as the State of Colorado on communications-related experiments. click here ].

Outreach 40

Outreach Communications Public Health Management 40

AWS Public Sector Blog

APRIL 3, 2024

Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. What we have to communicate is life-saving information. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers.

Campaign 78

Campaign Local Government Outreach Implementation 78

Open Access Government - Technology News

FEBRUARY 10, 2023

Delivering an integrated, workable technology-enabled solution Determining, defining, articulating and successfully communicating the strategic priorities that underpin the deployment of engagement analytics is critical to success.

Engagement 93

Engagement Outreach Development Education 93

GovLoop

DECEMBER 22, 2022

Technology always gets a spotlight,” but communication is just as important. I have to understand how our sheriff’s office operates and what their unique constraints and requirements are vs. that of the court vs. that of animal care and control vs. that of public health,” he said.

Elected Officials 52

Elected Officials Communications Outreach Public Health 52

AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Automated outreach to members through text and phone can not only inform members about their re-determination needs, but also collect the information necessary to conduct Medicaid renewals.

Outreach 52

Outreach Public Sector Engagement Constituents 52