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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

Dramatic efficiency gains and faster student communications The implementation of Amazon Connect delivered significant improvements to the efficiency and responsiveness of Dallas Colleges call center operations. Connect enables us to better manage our telephone call volumes and save students time and energy.

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Federal communicators offer key insights for navigating leadership transitions in government

Partnership for Public Service

12, the Partnership for Public Service hosted the final 2024 convening of the Federal Communicators Series. During the meeting, federal public affairs officers offered three main recommendations for communications leaders in government to effectively lead their teams through transitions in agency leadership.

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

APDS New York, NY APDS empowers individuals impacted by the justice system in their pursuit of sustainable employment at no cost to them or their friends and family. School Guardian Santo André, São Paulo, Brazil School Guardian is a school safety platform designed to improve security, agility, and communication with school communities.

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AWS investment in South Africa results in economic ripple effect

AWS Public Sector Blog

According to the EIS, AWS operations will add an estimated ZAR 68 billion more to South Africa’s GDP by 2029. AWS’s investment impacts other parts of the South African economy as well, helping develop the next generation of workforce, digitally transform businesses, and promote sustainability throughout the country.

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Faster and more sustainable communications systems

Open Access Government - Technology News

Researchers from the Universitat Autònoma de Barcelona (UAB) have played a key role in developing a revolutionary switch capable of operating at unprecedented frequencies with minimal power consumption Traditional silicon-based switches, ubiquitous in current telecommunications devices, have limitations in speed and energy efficiency.

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15 startups selected for the inaugural AWS Education Accelerator

AWS Public Sector Blog

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

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How Livingston Parish prepares for natural disasters by improving resiliency in the cloud

AWS Public Sector Blog

According to the National Centers for Environmental Information (NCEI), as of October 11, 2022, the US has sustained 15 weather/climate disaster events, with losses exceeding $1 billion each, the deaths of 342 people, and significant economic effects on the areas impacted. How Nomad uses Amazon IVS to scale public court livestreams.