AWS Public Sector Blog

DECEMBER 19, 2024

Dramatic efficiency gains and faster student communications The implementation of Amazon Connect delivered significant improvements to the efficiency and responsiveness of Dallas Colleges call center operations. Connect enables us to better manage our telephone call volumes and save students time and energy.

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AWS Public Sector Blog

MARCH 21, 2023

As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the public sector. As public sector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.

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AWS Public Sector Blog

MARCH 19, 2024

Amazon Web Services (AWS) is excited to announce the release of a public-sector focused eBook on generative artificial intelligence (AI). However, we recognize public sector work holds unique obligations around accountability, accuracy, and equitable outcomes that must guide any technology changes.

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AWS Public Sector Blog

JUNE 19, 2024

Citizens are increasingly engaging with public sector entities through digital surfaces and touchpoints. Every touchpoint is an opportunity for the public sector to give their consumers an experience tailored to their preferences and needs. The central component here is Forecast.

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AWS Public Sector Blog

DECEMBER 18, 2024

Generative AI has been increasingly used to create highly personalized and convincing phishing emails, making it harder for even trained employees to distinguish between legitimate and malicious communications. Re-evaluate your on-call communication and rotation plan.

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AWS Public Sector Blog

OCTOBER 13, 2023

Satellite communications (satcom) serve a wide range of industries such as telecommunications, broadcasting, military, aviation and maritime, and emergency services. Satellite operators provide bandwidth allocation to each of these segments. This walkthrough focuses on a maritime shipping use-case.

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AWS Public Sector Blog

SEPTEMBER 19, 2023

Atlas One Austin, TX Atlas One is revolutionizing public safety communications by crowdsourcing anonymous tips, evidence, and information in local neighborhoods and communities, and automating time-consuming back-office tasks.

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AWS Public Sector Blog

JULY 10, 2024

Mission operation centers (MOC) have been a critical element of humanity venturing into space, ranging from journeying to the moon in the 1960s all the way to present day and launching new satellite constellations. Today’s satellite constellation operators find that, as their constellations grow, the complexity of their MOC increases.

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AWS Public Sector Blog

NOVEMBER 4, 2022

Satellite communications systems provide the DoD with critical capabilities—from delivering satellite imagery to enabling communications—that support military users operating around the globe. government (USG) space assets in all orbits to provide secure, assured, and low-latency data communications.

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AWS Public Sector Blog

JANUARY 25, 2024

Driven by the need for convenience, real-time conversations, and anywhere, anytime access, electronic messaging has become a go-to means of communication. In fact, instant messaging has become the preferred form of internal workplace communications, including email, according to Gartner’s 2022 Channel Benchmark and other research studies.

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AWS Public Sector Blog

NOVEMBER 15, 2023

Dave Levy , vice president of AWS worldwide public sector, is hosting the session, “ Empowering citizens through digital innovation ” on Monday, November 27, at 4:30 p.m. There, she managed and directed day-to-day operations and formulated and implemented policies to achieve the department’s mission.

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AWS Public Sector Blog

FEBRUARY 13, 2023

Department of Defense (DoD) relies on modern military applications that are data-heavy and depend on low latency to enable critical communications and coordination in the field. Customers also have the option to use satellite communications for network connectivity. Learn more about AWS for US Government and AWS for Defense.

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AWS Public Sector Blog

NOVEMBER 29, 2022

It also helps push the boundaries of what we believe is possible for satellite operations,” said Max Peterson, AWS vice president, worldwide public sector. AWS is committed to eliminating technical challenges associated with operating in space, including high latency and limited-bandwidth networks.

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Google Public Sector

APRIL 9, 2024

Google Public Sector is dedicated to empowering digital transformation across the public sector. Intelligence Community, and Top Secret missions for the Department of Defense (DoD). Technology with security at its core Public Sector customers require the highest level of assurances for data protection.

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AWS Public Sector Blog

AUGUST 4, 2023

In a joint research initiative with INFINITT, SMC piloted a cloud-native picture archiving and communication system (PACS) in its pathology department in 2019. Any urgent findings are communicated over the phone with the primary team doctors. The cloud-based DPS immediately improved communication in multidisciplinary oncology teams.

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AWS Public Sector Blog

JANUARY 13, 2025

With authority to operate in the AWS Top Secret cloud , Amazon Bedrock is providing U.S. Government customers, said Dave Levy, Vice President of Worldwide Public Sector at AWS. Writing assistant Streamline the creation of intelligence reports, operational briefs, and strategic communications. Sonnet to our U.S.

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AWS Public Sector Blog

NOVEMBER 15, 2022

Natural disasters can also damage the critical infrastructure that powers emergency services—prompting public sector organizations to consider building more resilient infrastructure. Create a common operating picture for search and rescue at the edge with AWS.

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Google Public Sector

NOVEMBER 15, 2022

In fact, two policy directives were recently issued to ensure that government entities can continue to operate. government agency is expected to have a Continuity of Operations Plan (COOP) in place. If one communication system goes down during an emergency, Google Workspace can keep collaboration and communication running smoothly.

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AWS Public Sector Blog

APRIL 13, 2023

According to the EIS, AWS operations will add an estimated ZAR 68 billion more to South Africa’s GDP by 2029. Workforce now and in the future The jobs supported by AWS’s investment span sectors such as telecommunications, nonresidential construction, electricity generation, facilities maintenance, and data center operations.

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AWS Public Sector Blog

MARCH 8, 2023

The 11 startups selected to the Accelerator are: Brenna is a mobile app that streamlines communication between registered nurses (RNs) and family members of residents in aged care facilities.

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AWS Public Sector Blog

MAY 24, 2024

For public safety agencies, secure collaboration and situational awareness are essential to preparedness and response. First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts.

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AWS Public Sector Blog

FEBRUARY 15, 2024

Amazon Web Services (AWS) employs project management principles to deliver public sector cloud outcomes. This blog post highlights project management tools, references, and AWS Management Console tips that give public sector customers better project visibility, automate task management, and help accelerate project outcomes.

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AWS Public Sector Blog

SEPTEMBER 2, 2022

Webinar participant, Rogerick Green, director of community engagement for Pasco County Sheriff’s Office, said, “Some of the biggest challenges that we face today are understanding what the gaps are within the community, within the areas that we serve, and how we address those gaps in real time.”.

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AWS Public Sector Blog

MAY 16, 2023

Amazon Web Services (AWS) provides a suite of cloud-based solutions that can help address these challenges and streamline ELT operations. Machine learning and artificial intelligence Machine learning (ML) and artificial intelligence (AI) services can enhance ELT operations.

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AWS Public Sector Blog

NOVEMBER 15, 2024

Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. Since communication with OpenSearch is done using HTTP requests, interacting with the cluster happens through requests such as PUT, GET, and DELETE.

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Microsoft Public Sector

MAY 24, 2023

Public sector organizations are facing a generational shift in their workforce. On one hand, they are experiencing the impact of the “silver tsunami”, the mass retirement of baby boomers who have been the backbone of public service for decades. Teams-Tip-Sheet-Brochure-A5.pdf

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AWS Public Sector Blog

JUNE 7, 2023

Amazon leverages its vast distribution operations to deliver the kits. AWS is a Founder-level member of The Smart Factory ecosystem , and AWS’s technology such as machine learning and advanced analytics are used in The Factory to enable machine-to-machine communications, allowing for an integrated “factory floor” that’s agile and informed.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. However, Lambda has a 15-minute timeout so it is not recommended for long-running operations.

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Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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AWS Public Sector Blog

MAY 17, 2023

Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions. In this blog post, learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation. Get started with CGIT.

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Google Public Sector

JULY 7, 2023

Realizing that the services they offered were not easily accessible to everyone in the community, Dallas County set out to create more language-inclusive systems. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county.

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AWS Public Sector Blog

SEPTEMBER 14, 2023

Operational since November 2022, as part of AWS’s total investment of INR 1,36,500 crores (US $16.4 Cloud technology is key to accelerating innovation in India’s public sector. Customers can rely on AWS Partners’ deep technical expertise to respond quickly and securely, driving innovative solutions for the government.

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Microsoft Public Sector

SEPTEMBER 21, 2023

Planning for mission success with Microsoft 365 Adoption: A Guide for IT Admins As an IT admin in the public sector, you know how important it is to deliver secure, compliant, and efficient solutions for your organization. We highlight the stories of public servants around the globe, while fostering a community of decision makers.

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AWS Public Sector Blog

JUNE 24, 2024

Governments encourage public sector organizations, businesses, and citizens to embrace digital technologies and practices through a range of incentives. The United Kingdom Government Digital Service (GDS) incentivizes public sector transformation with tools it creates that remove barriers to change and improve services.

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Microsoft Public Sector

AUGUST 20, 2024

This powerful tool combines large language models (LLMs) with your organization’s data to enhance productivity and innovation in the public sector. Security and Compliance: Our Top Priority Security and compliance are at the core of our commitment to public sector customers.

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Microsoft Public Sector

JANUARY 22, 2024

Newsworthy Highlights Lessons learned from a joint surveillance voluntary assessment for CMMC Microsoft recently had an opportunity to sit down with Derek Kernus, Director of Cybersecurity Operation at DTS, to discuss their experience with the Joint Surveillance Voluntary Assessment (JSVA).

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Open Access Government - Technology News

MARCH 11, 2025

Andrea Hoddell, Senior Operational Intelligence Tutor at Intelligencia Training Limited, examines the role of artificial intelligence in intelligence analysis. 1) Timely legally acquired digital device downloads are increasingly available to intelligence analysts across the public sector. Is it a solution or a threat?

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