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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

This capability is crucial for effective public sector planning and decision-making. However, LLMs alone may fall short in providing timely and relevant insights, especially for agencies managing dynamic and time-sensitive operations.

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Accelerating public health innovation with AWS Partners

AWS Public Sector Blog

Public health agencies are looking to modernize their infrastructure to make sure that their health solutions can scale equitably and reliably in any situation. Learn how AWS brought together three governmental public health agencies and partners to create scalable solutions that support public health.

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Automatically extracting email attachment data to reduce costs and save time for local public health departments

AWS Public Sector Blog

Local public health departments must notify public health agencies, like state health departments or the Centers for Disease Control and Prevention (CDC), of reportable conditions. This data is then transmitted to the public health agency for compliance with reporting requirements.

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Migrating and modernizing state WIC applications with AWS

AWS Public Sector Blog

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The AWS whitepaper Disaster recovery options in the cloud describes how the architecture can be extended to implement disaster recovery.

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Demystifying AI: How RAG boosts efficiency in state and local government departments

AWS Public Sector Blog

With RAG-enhanced LLMs, government departments can: Provide citizens with answers that reflect the latest laws and data Create policies informed by the most recent research and statistics Ensure public communications are not only articulate but also accurate Following are a couple of examples of how these technologies are making a real difference.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. What we have to communicate is life-saving information. For example, state employees, including contact center workers, had to pack up their desks immediately.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

A critical focus of the public health emergency (PHE) unwinding is the challenge Medicaid agencies may face with regards to returned mail, which can happen when a member changes their address and the agency does not have the updated address on file. Figure 1 illustrates the architecture of the solution: Figure 1.

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