Remove Communications Remove Management Remove Translation
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How to prevent ideas from getting lost in translation

GCN

A new book aims to help experts communicate more clearly, so their ideas can have real-world impacts. Policy researchers and government administrators often seem like they’re speaking different languages.

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The Case for Accessible Communications Technology

GovLoop

But the measure of an effective communications platform is how accessible it is for everyone to participate. No Going Back When millions of people began working from home several years ago, seamless communications platforms such as Zoom for Government became invaluable. Governments for Zoom Video Communications.

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How one council used machine learning to cut translation costs by 99.6%

AWS Public Sector Blog

The success of a recent translation project that harnesses the power of artificial intelligence (AI) and cloud services is a prime example of this. Watch now: How Swindon Council used machine learning to cut translation costs by 99.6% All that has changed dramatically since building Translate, a machine translation application.

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Making public services more accessible with AI-powered translations from Google Cloud

Google Public Sector

Star Trek has the universal translator. Without the need for telepathy or sci-fi, we use AI-powered translation technology. With smart translations, done almost in real-time, we’ve created a new, more agile way of communicating. Fairness and respect take center stage in our vision of communication.

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Virtualizing satellite communication operations with AWS

AWS Public Sector Blog

Despite these advances, satellite communications (satcom) operators still find it challenging to scale and adapt to this new complexity on the ground. This post also presents a reference architecture to virtualize the satcom ground segment after the satellite signal is digitized at both ends of communication.

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Transforming public sector communication with phone-based voice AI

Open Access Government - Technology News

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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City of San Jose ensures critical services reach community using AI translation

Google Public Sector

Several years ago, we set out to improve city community interactions through more equitable service management and delivery. In order to truly serve our diverse communities, we recognized language translation services would be required to offer truly equitable services to everyone. San José is one of the most diverse U.S.