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Better Communications Tops Data To-Do List

GovLoop

For many agencies, the challenge is learning to communicate those insights effectively. A Case Study in Data-Driven Communications Bateman says its important to understand the interplay between quantitative and qualitative insights between what the data shows and what people see happening in their communities.

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Granite Transforms City Municipal Communication Infrastructure

American City & Country

Faced with rising costs and challenges due to an outdated phone system and legacy services from their previous provider, City officials sought a comprehensive solution for their communication infrastructure. Modernizing Communication : Migration to Microsoft Teams DTR.

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3 reasons to adopt a critical event management plan in 2023

Open Access Government - Technology News

What are the top 3 trends that will trigger organizations to adopt a critical event management plan in 2023? Gartner reveals all Over the past year, organizations have been focused on managing the rise of home and hybrid workforces and adapting to the many changes resulting from the global pandemic. million to $4.2

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US government agencies can communicate, collaborate securely with AWS Wickr

AWS Public Sector Blog

Driven by the need for convenience, real-time conversations, and anywhere, anytime access, electronic messaging has become a go-to means of communication. In fact, instant messaging has become the preferred form of internal workplace communications, including email, according to Gartner’s 2022 Channel Benchmark and other research studies.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery.

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Smart Cities Connect 2022: Change Management Is Critical to Modernizing Processes

State Tech Magazine

And we just didn’t communicate before.” Collazo said. And sometimes they gave us these absurd reasons for printing all this paper. We went back and realized we can change that process very simply. Other panelists agreed that cities…

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Manatee County Sheriff’s Office transforms performance management to improve service

American City & Country

According to a 2024 survey by public sector HR management company, NEOGOV , which explored the effects of the ongoing hiring crisis on the public sector, 33% of agencies report impacts to service. And while the number of citizens increases, the local sheriff’s office is faced with a familiar challenge: an ongoing shortage of officers.

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Holiday Safety Tips for Municipal Operations

From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly.