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AWS announces Satellite Resiliency for AWS Outposts

AWS Public Sector Blog

Announced at AWS re:Invent 2024, Satellite Resiliency for AWS Outposts offers a comprehensive, Partner-managed solution for resilient cloud-connected edge computing that extends the reach of Amazon Web Services (AWS) to the most remote and geographically dispersed environments on earth.

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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

Dramatic efficiency gains and faster student communications The implementation of Amazon Connect delivered significant improvements to the efficiency and responsiveness of Dallas Colleges call center operations. Connect enables us to better manage our telephone call volumes and save students time and energy.

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Virtualizing satellite communication operations with AWS

AWS Public Sector Blog

Despite these advances, satellite communications (satcom) operators still find it challenging to scale and adapt to this new complexity on the ground. This post also presents a reference architecture to virtualize the satcom ground segment after the satellite signal is digitized at both ends of communication.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Generative AI has been increasingly used to create highly personalized and convincing phishing emails, making it harder for even trained employees to distinguish between legitimate and malicious communications. Re-evaluate your on-call communication and rotation plan.

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Holiday Safety Tips for Municipal Operations

From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly.

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Empowering the public sector with secure, governed generative AI experimentation

AWS Public Sector Blog

This secure and fully managed playground allows users to create customized AI assistants (Apps) and enhance LLM interactions by incorporating their organization’s proprietary data and documentation.

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Granite Transforms City Municipal Communication Infrastructure

American City & Country

Faced with rising costs and challenges due to an outdated phone system and legacy services from their previous provider, City officials sought a comprehensive solution for their communication infrastructure. Modernizing Communication : Migration to Microsoft Teams DTR.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery.