This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
When Hurricane Helene took out power and cellular communication across western North Carolina, first responders were able to stay connected using the state’s VIPER system, a radio infrastructure that leverages Motorola’s ASTRO P25 radio systems. Many are upgrading their…
Over the past few years, collaborative technology that supports communication efforts across industries has been a must. million to help counties upgrade the wireless technology that first responders and public safety officials use to communicate. New York Gov. Kathy Hochul recently announced the release of $62.5
How to improve citizen engagement,” says Matthew Kaiser, communications and marketing director for Fairfax, Va. It’s a challenge cities everywhere deal with all the time. What can a local government do to help its citizens become more involved?”
Cyberattacks targeting state and local power grids, communication systems, transportation networks, and other critical U.S. infrastructure have risen dramatically in recent months. These attacks, frequently attributed to foreign threat actors from countries such as China or Iran, pose risks for state and local governments.
The possibilities are exciting, and a growing majority of public employees admit to using AI tools for enhanced productivity and to help them become more creative in how they communicate. They claim AI improves their writing by editing, shortening or expanding their reports.
Using the 6-gigahertz spectrum that the Federal Communications Commission has opened up for unlicensed use, Wi-Fi 7, the next generation of wireless technology, is primed to offer a nimble, consistent experience across networks and devices. While Wi-Fi 7 can operate on the previously accessible 2.4-
When the Los Angeles County Department of Children and Family Services (DCFS) sought to modernize its contact center, IT leaders took the opportunity to shift from an on-premises infrastructure to a cloud-based one. “We
It was a link to a print news magazine called Words from Marion County Public Library System in Ocala, Florida. It’s been a while since I’ve seen a print news magazine from a library. And this one was so good, I had to reach out to the editor, Karen Jensen, the library’s Community Liaison. explains Karen. What is the ROI?
Cisco’s unified communications platform has been key to keeping employees productive and engaged. “It Unified communications delivers integrated voice and video calling, messaging, file sharing, collaboration and other capabilities. In Jefferson County, N.Y., It’s proving indispensable for state and…
And we just didn’t communicate before.” Collazo said. And sometimes they gave us these absurd reasons for printing all this paper. We went back and realized we can change that process very simply. Other panelists agreed that cities…
In the best possible world, a collaboration tool complements and extends the positive elements of a companys communication culture. A top-down, proactive approach to implementing collaborative tools is best, as
Younger Citizens Prefer Multichannel Communications Most contact centers started as phone-based services, staffed locally or outsourced. But can you update and modernize to meet ever-changing needs and ever-growing demand for services? Here are three key strategies. Technology marches on, however. A contact center accessible via phone…
That means being able to integrate data and real-time communications efficiently while staying resilient under even the most challenging circumstances. The use of cloud-based mobile communication systems and apps in disaster response has been found to…
Stephenson County has many widely dispersed factories and other facilities where wireless communication can be a challenge. Recently, a bomb threat in rural Stephenson County, Ill., 120 miles northwest of Chicago, tested the reach of the state’s STARCOM21 two-way radio network.
I think both of these websites show how the city is putting residents and their needs first,” says Ashley Bailey, the city’s strategic communications officer. The changes to the SDPD and HSSD sites were aimed at improving the user experience and access to critical service information, GovTech reports. “I
Some attendees also made the assertion that when it comes to training and professional development, IT deputy directors might be more interested in honing their soft skills than anything else; for example, they want to know how to communicate with legislators and stand in for CIOs. A recent Deloitte study found something similar.
Using the 6-gigahertz spectrum that the Federal Communications Commission has opened for unlicensed use, Wi-Fi 7, the next generation of wireless technology, is primed to offer a nimble, consistent experience across networks and devices.
For states, IT preparedness is crucial to emergency communications and ensuring that public information is available, even when physical resources may be limited. Here are factors to consider for IT preparedness for natural disasters. Click the banner below for information about cyber resilience strategies.
Networks support all of an agency’s traditional workflows in addition to newer remote work infrastructure, virtual communications platforms and Internet of Things devices. Networks are the backbone of many government organizations’ technology initiatives.
Siloed data streams and a lack of effective communication between departments can cause havoc from the standpoint of data governance. It’s safe to say that government at any level — local, state or federal — has many moving parts.
This summer, the commonwealth of Massachusetts will host the Massachusetts AI Summit, where leaders will announce artificial intelligence task force recommendations, share the results of AI pilots and communicate lessons learned from an AI sandbox, the government’s top IT official announced Monday during the midyear conference of the National Association (..)
Until recently, cellular and radio communications were unreliable in most… It can take 45 to 60 minutes to drive across the county, complicating things if one of the two deputies needs backup during response. Adding to this challenge is the county’s rural, remote landscape.
To facilitate seamless communication between team members no matter where they’re located, city and state governments are using a number of technological tools. Williamson County in Texas, for instance, has deployed about 50 Logitech room solutions for Microsoft Teams configurations in its workplaces over the past three years…
But to maximize the technology’s effect, planning and communication are key, according to a recent guide from the National Association of Counties. Local governments can experience numerous benefits from geographic information system use , including better insight into demographics and how data sets from different departments are related.
The chief of Marketing, Communications, and Strategy for the Enoch Pratt Free Library , she called back to Baltimore and put her team on speaker phone. ” “We hired Andrew Klein to oversee the robust work that department does, as well as to lead the revamp of our Compass magazine.
This month, NRPA has been tackling all things related to marketing and communications. Our May issue of Parks & Recreation magazine was filled with articles and tips about branding your park and recreation agency , how to master Facebook ads , and the importance of raising awareness about the great work you do.
Contact centers and communication systems are evolving, and organizations must adapt to meet the needs of employees and citizens alike. An on-premises contact center leaves organizations relying on outdated technology and locks agencies into requiring in-person attendance as so many others embrace hybrid and remote work.
This video, and dozens more like it, are the work of the library’s Office of Communications and Marketing. Communications and Marketing Director Rachel Johnson grew up north of Baltimore. It’s put on by the Association of Marketing and Communication Professionals (AMCP). I loved to bother her after story times as a toddler.
When the Communications Manager role was created at FCPL in 2021 I jumped at the chance to use my skills and experience to promote the library to a wider audience.” Like many of you, Leslie is a marketing and communications department of one. It’s a great mix of literary humor, art, and community.
During testing, researchers outfitted vehicles with dedicated short-range communication-supported devices. Department of Transportation Connected Vehicle Pilot Deployment Program sites, the $27 million Tampa Hillsborough Expressway Authority pilot tested the technology from 2015 to 2022. These devices…
With the opening of its Workplace Innovation Lab, the General Services Administration seeks to better understand how hybrid work and the deployment of communication technologies will impact its employees. Located in Washington, D.C.,
The Columbia-Montour County 911 Center, operating as the East Central Emergency Network (ECEN), recently transitioned to the Pennsylvania Statewide Radio Network (PA-STARNet), the commonwealth’s state-of-the-art Project 25 (P25) radio network for public safety and emergency response communications.
Rupert, who stepped into the role with almost a decade of experience at the city’s Office of the CTO, served previously as the office’s communications director and most recently as associate CTO for customer experience. In April, Washington, D.C., Mayor Muriel Bowser named Michael Rupert as her administration’s interim CTO.
Specifically, WAPs play a significant role in facilitating seamless communication, enhancing productivity and improving service delivery. Wireless access points can be the unsung heroes of state and local government networks, which are increasingly supporting citizen services in a connectivity-driven world.
In some cases, communication gaps can also be an issue. Agencies may also encounter process disruptions; if the civilian-side workflows don’t align with those on the defense side, interoperability can be difficult to achieve. With the “acronym soup” that often defines the…
Reporting in Forbes magazine and the Wall Street Journal estimates the value of this historic wealth transfer between $30-68 trillion—that’s “trillion” with a “t.”. That transfer has a solid potential to inject trillions (with a “t”) into the nonprofit sector through wills, bequests, stock transfers, and other giving instruments.
The Department of Defense should look beyond existing communication protocols — the Secret Internet Protocol Router Network and Non-classified Internet Protocol Router Network — toward commercial solutions that support secure information sharing, say comms experts.
Then he worked at an arts and culture magazine. I’m still downtown, working a block away from that magazine, trying to have a direct impact on this community. I’m still downtown, working a block away from that magazine, trying to have a direct impact on this community. So, I jumped at the chance. Pretty lucky!”
And to cap it off, under Jamie’s guidance and vision, the final step in this process was communicating their plan, and their story, to their citizens, in the most magnificent way. This year Branson created a Budget Magazine to compliment their budget book.
“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.
The Federal Communications Commission decided in 2020 to open 1.2 CDW is working with agency components of varying sizes to upgrade to Wi-Fi 6E and even Wi-Fi 7 depending on bandwidth requirements. gigahertz of spectrum covering the 6GHz band for unlicensed use to enable Wi-Fi 6E to deliver performance increases.
It also allocates about $179 million for research into what the NDAA calls “Next Generation Information Communications Technology (5G).”… The NDAA requires the Defense Department to develop private 5G networks at military bases and other DOD facilities.
Intense currents driven by space weather can have severe impacts, damaging or destroying critical infrastructure, interrupting the internet and other communications and leading to power outages. This 11-year cycle of the sun’s activity is expected to reach its peak in 2025, with solar flares and eruptions that can wreak havoc on Earth.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content