AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe. Transforming the customer experience.

Public Sector 147

Public Sector Local Government Supervision Operations 147

Google Public Sector

DECEMBER 14, 2022

The first was around ineffective collaboration and communication channels. Before deploying Google Workspace, a Navy officer in Japan would need to be on-base to communicate over a secure connection, and calls were typically late at night given the time difference. The workforce in the SRF-JRMC facility had two unique challenges.

Public Sector 95

Public Sector Communications Translation Security 95

GovLoop

FEBRUARY 20, 2024

A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. It can include applications such as community platforms that connect constituents to services and resources, open data initiatives and participatory budgeting tools.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

AWS Public Sector Blog

OCTOBER 25, 2024

East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs. East-west traffic can also include communication between the AWS Cloud and on-premises data centers connected via AWS Direct Connect or other private connectivity solutions.

Security 182

Security Implementation Management Accountability 182

Google Public Sector

MARCH 3, 2023

The city website and documents will be translation enabled by Translation Hub and Document AI , which will help expand the reach and delivery of vital government information and services.

Public Sector 102

Public Sector Translation Security Operations 102

AWS Public Sector Blog

MARCH 31, 2023

This translates to an average cost of $6.75 Amazon Pinpoint, an omni-channel communications service, can help in this scenario. Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.

Outreach 130

Outreach Public Sector Constituents Campaign 130

AWS Public Sector Blog

OCTOBER 21, 2024

With a serverless application architecture, you can utilize the same components of a traditional three-tier architecture but use event-driven architecture with microservices, APIs to communicate between services, and purpose-built data stores that fit each service.

Management 162

Management Operations Accountability Translation 162

AWS Public Sector Blog

MARCH 6, 2023

Once the stack creation process completes, you can check the VPC with public and private subnets across two Availability Zones, route tables, VPC endpoints, network address translation (NAT) gateway, and internet gateway in the VPC console. Find the details of the VPC you created in the VPC dashboard under Your VPCs.

Public Health 130

Public Health Public Sector Local Government Accountability 130

zencity

DECEMBER 20, 2021

Community surveys are as old as the opinions they collect. Local governments have long relied on surveys for good reason. A direct approach creates a conversation with your residents and shows that their local government leaders are interested in receiving feedback. Get creative. Go digital. Shareable link.

Engagement 52

Engagement Local Government Social Media Communications 52

Google Public Sector

JULY 7, 2023

Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents. Forms are already being rolled out in both Spanish and Vietnamese.

Public Sector 40

Public Sector Translation Constituents Local Government 40

Google Public Sector

JUNE 28, 2022

public sector institutions—including federal, state, and local governments, and educational institutions—accelerate their digital transformations. In state and local government, we partnered with the State of Wisconsin and State of Rhode Island to launch brand-new virtual career centers—built on Google Cloud—for job seekers.

Public Sector 60

Public Sector Security Government Agency Education 60

Social Pinpoint

DECEMBER 5, 2022

As the Denton County Transportation Authority’s (DCTA) recent Senior Marketing and Communications Manager, I was tasked with developing and leading the marketing and communications plan for the agency’s GoZone microtransit public involvement project in the spring of 2021.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

Microsoft Public Sector

JUNE 20, 2023

Transforming State and Local Government IT: Discover the Benefits of Microsoft 365 Government In the post-pandemic world, state and local IT leaders are spending an increasing amount of time and investments navigating new ways of work, such as hybrid work rationalization, the phenomenon of 'quiet quitting,' and embracing the concept of goblin mode.

Public Sector 98

Public Sector Security Management Translation 98

Microsoft Public Sector

MAY 22, 2023

There’s a lot of innovative products accelerating interest in Microsoft 365, and we continue our commitment to deliver the new product value, services, and features to our US Government cloud environments (GCC, GCC High, and DOD). When this will happen: Available now.

Public Sector 95

Public Sector Communications Management Government 95

AWS Public Sector Blog

JULY 27, 2023

The success of a recent translation project that harnesses the power of artificial intelligence (AI) and cloud services is a prime example of this. Watch now: How Swindon Council used machine learning to cut translation costs by 99.6% All that has changed dramatically since building Translate, a machine translation application.

Translation 130

Translation Public Sector Public Service Social Media 130

zencity

DECEMBER 7, 2021

From its design as a mobile-first experience to allowing automatic translation into multiple languages, as well as a general human-centered design approach, Civil Space’s sophisticated yet accessible digital platform ultimately amplifies diverse voices and informs local leaders – aligned wholly with Zencity’s driving principles.

Community Engagement 52

Community Engagement Engagement Local Government Social Media 52