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4 ways AWS Partners are using AI/ML to drive public sector transformation

AWS Public Sector Blog

As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the public sector. As public sector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

State and local government organizations have faced numerous threats, from man-made and climate-related risks to third-party breaches and incidents. Re-evaluate your on-call communication and rotation plan. Document the necessary steps, including escalation procedures, communication protocols, and the recovery processes.

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Demystifying AI: How RAG boosts efficiency in state and local government departments

AWS Public Sector Blog

Welcome to the frontier of public sector innovation, where artificial intelligence (AI) is not just a buzzword but a tool for transformative change. As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace.

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

Courts and other public safety organizations are being targeted by a rising number of cyber events,” said Kim Majerus, vice president of global education and US state and local government at AWS. The AWS GovTech Accelerator was created to support the development of technologies that can address these challenges.

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AWS announces inaugural State and Local Government Champions

AWS Public Sector Blog

Millions of Americans rely on state and local government technology systems every day. From drivers licenses to marriage certificates, every day interactions with government depend on technology. Behind that technology is a cadre of public sector experts making sure things work.

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LocalGov Drupal on AWS serves as a digital transformation resource for local governments

AWS Public Sector Blog

Government organizations face challenges that include tight budgets and rapidly evolving citizen demands. In the UK, 44 local government bodies—called councils—use an open approach to share expertise and pool resources to transform their web publishing platforms using LocalGov Drupal.

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UCaaS vs CCaaS: What State and Local Governments Need to Know

State Tech Magazine

Contact centers and communication systems are evolving, and organizations must adapt to meet the needs of employees and citizens alike. From the perspective of the public sector in particular, Jerry Dotson, vice president of public sector at Avaya, wrote that due to an “uncertain economic climate, shrinking…