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Transforming public sector communication with phone-based voice AI

Open Access Government - Technology News

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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Demystifying AI: How RAG boosts efficiency in state and local government departments

AWS Public Sector Blog

Welcome to the frontier of public sector innovation, where artificial intelligence (AI) is not just a buzzword but a tool for transformative change. As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace.

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Navigating POTS Replacement: Public Sector Considerations

American City & Country

This webinar is ideal for both state and local governments that are looking to learn more about POTS replacement. He has over two decades of experience in Unified Communications and nearly fifteen years in corporate development and strategic partnerships, with broad technical, sales, product management, and business model skills.

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Dallas County provides critical language services with Google Public Sector

Google Public Sector

Realizing that the services they offered were not easily accessible to everyone in the community, Dallas County set out to create more language-inclusive systems. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county.

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How Microsoft 365 helps public sector organizations embrace generational diversity

Microsoft Public Sector

Public sector organizations are facing a generational shift in their workforce. On one hand, they are experiencing the impact of the “silver tsunami”, the mass retirement of baby boomers who have been the backbone of public service for decades. Teams-Tip-Sheet-Brochure-A5.pdf

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4 ways AWS Partners are using AI/ML to drive public sector transformation

AWS Public Sector Blog

As investments and adoption of AI and ML continue to rise, there is tremendous potential for improved citizen experiences in the public sector. As public sector organizations seek solutions for their challenges, AWS Partners are at the forefront of helping to solve those problems using AI and ML.

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Introducing Google Public Sector

Google Public Sector

We’ve offered products that address the unique needs of the public sector; built a dedicated sales force, partner ecosystem, and services organization; and worked with partners to bring joint solutions to government and educational institutions. public sector customers. public sector customers.