Google Public Sector

DECEMBER 14, 2022

Google Public Sector directly assists Naval Sea Systems Command (NAVSEA), the largest of the U.S. The first was around ineffective collaboration and communication channels. Enabling secure collaboration The Navy partnered with Google Public Sector to enable Google Workspace for SRF-JRMC.

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Public Sector Communications Translation Security 74

Google Public Sector

APRIL 10, 2023

However, the massive spike in caller volume and heavy strain on operations during the height of the COVID pandemic has driven government agencies to reimagine its call center experience. Google Cloud’s Contact Center AI (CCAI) and Apigee API Management are used together to modernize and improve government call center operations.

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Public Sector Security Government Agency Operations 77

AWS Public Sector Blog

SEPTEMBER 19, 2023

Courts and other public safety organizations are being targeted by a rising number of cyber events,” said Kim Majerus, vice president of global education and US state and local government at AWS. The AWS GovTech Accelerator was created to support the development of technologies that can address these challenges.

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Public Safety Public Sector Laws Supervision 135

Microsoft Public Sector

JUNE 20, 2023

Newsworthy Highlights How Microsoft 365 helps public sector organizations embrace generational diversity Empowering your workforce with modern productivity, collaboration, and security tools can help your agency embrace generational diversity and across four critical areas: recruitment, retention, productivity, and learning.

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Public Sector Security Management Translation 98

AWS Public Sector Blog

JULY 12, 2023

Millions of Americans rely on state and local government technology systems every day. From drivers licenses to marriage certificates, every day interactions with government depend on technology. Behind that technology is a cadre of public sector experts making sure things work.

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Local Government Government Public Sector Transportation 59

AWS Public Sector Blog

JULY 24, 2024

Government organizations face challenges that include tight budgets and rapidly evolving citizen demands. In the UK, 44 local government bodies—called councils—use an open approach to share expertise and pool resources to transform their web publishing platforms using LocalGov Drupal.

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Local Government Government Budgeting Development 72

GovPilot

MARCH 4, 2024

Local government officials are invaluable when it comes to ensuring their community is run in an organized, efficient, and positive manner, proving to be indispensable for several reasons.

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Local Government Leadership Government Public Sector 52

State Tech Magazine

JANUARY 17, 2024

Contact centers and communication systems are evolving, and organizations must adapt to meet the needs of employees and citizens alike. From the perspective of the public sector in particular, Jerry Dotson, vice president of public sector at Avaya, wrote that due to an “uncertain economic climate, shrinking…

Local Government 69

Local Government Public Sector Government Communications 69

Microsoft Public Sector

MAY 2, 2023

Designing and implementing a hybrid work model in the public sector comes with added nuances such as security and privacy concerns, limited technology resources, cultural changes, managing employee performance, and compliance with regulations. That's why we recommend leveraging the adoption tools available on adoption.microsoft.com.

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Local Government Government Public Sector Strategic Planning 74

GovPilot

SEPTEMBER 6, 2023

Local government will never be the same. In just a few short years, we’ve experienced drastic and fundamental changes in how we work, communicate, and live our lives. The public sector is no exception. A bold take, but nevertheless true.

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American City & Country

NOVEMBER 15, 2024

This webinar is ideal for both state and local governments that are looking to learn more about POTS replacement. He has over two decades of experience in Unified Communications and nearly fifteen years in corporate development and strategic partnerships, with broad technical, sales, product management, and business model skills.

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Public Sector Public Safety Communications Development 58

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

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Government Public Safety Local Government Public Sector 110

GovLoop

DECEMBER 23, 2024

Government Is Both Similar To and Different From the Private Sector [The public sector] doesnt, obviously, move at the same pace that it does on the private side. She encouraged data communicators to know their audiences and what they can naturally understand and interpret. Keep it straightforward.

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AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

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Public Sector Housing Outreach Security 119

AWS Public Sector Blog

AUGUST 16, 2023

This is a guest post by Kevin Mills, vice president of government partnerships at Coursera. Public sector agencies today require digital skills to deliver the functions citizens expect, and the innovations necessary to speed up processes and address gaps and inequity.

Public Sector 52

Public Sector Development Engagement Education 52

State Tech Magazine

JULY 23, 2024

More than half of state and local governments now allow eligible employees to work hybrid schedules on a regular basis, and personnel at nearly a quarter of government entities can telework full time, according to a survey conducted by three public sector organizations.

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Public Sector Local Government Communications Government 69

AWS Public Sector Blog

SEPTEMBER 20, 2023

Share data and facilitate collaboration For first responders, poor communication can have dire consequences. Prior to modern technology, each of our stations worked and communicated in an isolated format,” noted Davis. “We We could stop an individual for driving under the influence, process the next steps, and release them on summons.

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Public Safety Public Sector Laws Communications 80

AWS Public Sector Blog

SEPTEMBER 2, 2022

Rather, they just have the inability to communicate effectively with you or to understand what you’re saying,” said Harteau in the webinar. For more information about how AWS supports justice and public safety agencies, visit the AWS Cloud for Justice and Public Safety hub. Reach out to the AWS Public Sector Team for more.

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Constituents Laws Public Safety Public Sector 98

AWS Public Sector Blog

DECEMBER 18, 2024

State and local government organizations have faced numerous threats, from man-made and climate-related risks to third-party breaches and incidents. Re-evaluate your on-call communication and rotation plan. Document the necessary steps, including escalation procedures, communication protocols, and the recovery processes.

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Security Government Implementation Communications 105

American City & Country

AUGUST 28, 2024

A fiscal cliff, a term that underscores the urgency and potential abruptness of the financial crisis, occurs when local governments experience a sudden and severe economic downturn due to declining revenues and increasing expenditures. Recent economic shifts have intensified these issues. What is a fiscal cliff?

Government 97

Government Budgeting Public Sector Sustainability 97

Google Public Sector

JULY 7, 2023

Realizing that the services they offered were not easily accessible to everyone in the community, Dallas County set out to create more language-inclusive systems. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county.

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Public Sector Translation Constituents Local Government 40

AWS Public Sector Blog

JUNE 7, 2023

“The same technology that brings mobile banking to our fingertips, speeds medical discoveries to save lives, and is now pioneering the future of manufacturing, can be used to transform teaching and learning,” said Kim Majerus, vice president of global education and US state and local government at AWS. “At

Public Sector 98

Public Sector Education Development Local Government 98

Government Technology Insider

JANUARY 4, 2023

Over the last year, system intrusions such as those delivering ransomware have become increasingly prevalent in the public sector. While all levels of government – federal, state, and local – are affected, local government agencies are often the hardest hit due to a lack of staffing and resources for robust cyber defenses.

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Local Government Security Government Government Agency 52

AWS Public Sector Blog

JANUARY 10, 2024

“The new AWS Skills to Jobs Tech Alliance in West Virginia continues our global mission of working across government, education, and nonprofits to support organizations and their enduring need for highly qualified talent that is critical to future growth,” said Valerie Singer, general manager of AWS Worldwide Public Sector Global Education.

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Education Development Public Sector Engagement 140

AWS Public Sector Blog

NOVEMBER 15, 2022

Natural disasters can also damage the critical infrastructure that powers emergency services—prompting public sector organizations to consider building more resilient infrastructure. Create a common operating picture for search and rescue at the edge with AWS.

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Public Safety Public Sector Security Constituents 98

American City & Country

AUGUST 29, 2024

Addressing these disparities requires careful planning and coordination among state agencies, local governments and private-sector partners. The role of public-private partnerships Procurement teams wear many hats. 2024 issue of Government Procurement. with his wife, Lorna, and his daughter, Quinn.

Public Sector 52

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AWS Public Sector Blog

JULY 14, 2023

From July 11-12, 2023, the IMAGINE: Education, State, and Local Leaders conference from Amazon Web Services (AWS) gathered public sector leaders from around the world in Sacramento, CA to reimagine the future of state and local government and education. What if the public sector was edgeless?”

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Education Public Sector Local Government Government 52

Google Public Sector

MARCH 3, 2023

A model for American cities Mayor Hammoud and I ended our day at the Henry Ford Museum of American Innovation, surrounded by local and state officials, Dearborn residents, and our local Google Cloud team. Dearborn is a place of tremendous innovation that has changed the world, even as the city itself has experienced change.

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Public Sector Translation Security Operations 88

AWS Public Sector Blog

JANUARY 3, 2024

Innovating for MVD communications MVD wanted to expand what could be done with the Kyndryl service desk. State and local government agencies in the US are focused on continuously enhancing digital access and in-person experiences for both citizens and employees by meeting people where they are.

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Public Sector Local Government Communications Transportation 81

AWS Public Sector Blog

SEPTEMBER 1, 2023

In addition to the risk to life and biodiversity, wildfires can destroy and disrupt property, essential infrastructure, communications, air quality, and more. Wildfires, then, contribute to climate change through greenhouse gas emissions, destruction of ecosystems, and lost carbon storage in the destruction of forests.

Disaster Response 124

Disaster Response Public Sector Implementation Nonprofit 124

AWS Public Sector Blog

APRIL 17, 2023

Digital government and services Digital government and modernized service delivery remain the second highest priority for state technology leaders in the 2023 report. Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives.

Public Sector 52

Public Sector Local Government Management Education 52

GovLoop

NOVEMBER 8, 2024

His office also has worked toward a whole-of-state security approach, as per a 2019 North Dakota law that gave the cyberteam command-and-control over cybersecurity in all branches of state government. Every public-sector entity — city, county, school, library, police station, etc.

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Public Sector Legislation Security Laws 59

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.

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Public Sector Local Government Supervision Operations 59

AWS Public Sector Blog

OCTOBER 20, 2022

Virtually all federal, state, and local government agencies must adhere to various data retention and records management policies, regulations, and laws. AWS Wickr is an end-to-end-encrypted service that allows secure communication and data retention across messaging, voice and video calling, file sharing, and screen sharing.

Public Sector 52

Public Sector Communications Laws Security 52

AWS Public Sector Blog

MAY 24, 2024

For public safety agencies, secure collaboration and situational awareness are essential to preparedness and response. First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. Training and adaptation Wickr and ATAK offer avenues for training and adaptation.

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Public Safety Coordinator Communications Security 80

AWS Public Sector Blog

MARCH 28, 2024

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Contact the AWS Public Sector Team to learn more. Some states want to support nearly 20 languages in the call center but have agents who speak only two or three languages.

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Translation Constituents Public Sector Local Government 80

Barrett & Greene

NOVEMBER 25, 2024

Thanksgiving is just a few days away and we thought this was an appropriate time to dig into some of the state and local government news we’ve covered over the last year, which we think give people reason to have hope for the future. We hope they’ll give a reason for cheer. And Happy Thanksgiving to all!

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