American City & Country

NOVEMBER 15, 2024

This webinar is ideal for both state and local governments that are looking to learn more about POTS replacement. He has over two decades of experience in Unified Communications and nearly fifteen years in corporate development and strategic partnerships, with broad technical, sales, product management, and business model skills.

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Public Sector Public Safety Communications Development 58

AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

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AWS Public Sector Blog

AUGUST 16, 2023

This is a guest post by Kevin Mills, vice president of government partnerships at Coursera. Public sector agencies today require digital skills to deliver the functions citizens expect, and the innovations necessary to speed up processes and address gaps and inequity.

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AWS Public Sector Blog

SEPTEMBER 20, 2023

Share data and facilitate collaboration For first responders, poor communication can have dire consequences. Prior to modern technology, each of our stations worked and communicated in an isolated format,” noted Davis. “We We could stop an individual for driving under the influence, process the next steps, and release them on summons.

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Public Safety Public Sector Laws Communications 200

Google Public Sector

JULY 7, 2023

Realizing that the services they offered were not easily accessible to everyone in the community, Dallas County set out to create more language-inclusive systems. They worked with Google Public Sector to create two language-support programs to promote equitable access to services across the county.

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Public Sector Translation Constituents Local Government 113

State Tech Magazine

JULY 23, 2024

More than half of state and local governments now allow eligible employees to work hybrid schedules on a regular basis, and personnel at nearly a quarter of government entities can telework full time, according to a survey conducted by three public sector organizations.

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AWS Public Sector Blog

SEPTEMBER 2, 2022

Rather, they just have the inability to communicate effectively with you or to understand what you’re saying,” said Harteau in the webinar. For more information about how AWS supports justice and public safety agencies, visit the AWS Cloud for Justice and Public Safety hub. Reach out to the AWS Public Sector Team for more.

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GovLoop

DECEMBER 23, 2024

Government Is Both Similar To and Different From the Private Sector [The public sector] doesnt, obviously, move at the same pace that it does on the private side. She encouraged data communicators to know their audiences and what they can naturally understand and interpret. Keep it straightforward.

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AWS Public Sector Blog

JUNE 7, 2023

“The same technology that brings mobile banking to our fingertips, speeds medical discoveries to save lives, and is now pioneering the future of manufacturing, can be used to transform teaching and learning,” said Kim Majerus, vice president of global education and US state and local government at AWS. “At

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AWS Public Sector Blog

APRIL 22, 2024

This initiative aims to foster collaboration among employers, academic institutions, and governments, ensuring that academic curricula aligns with real-world demands of businesses.

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Education Public Sector Development Communications 319

Microsoft Public Sector

MAY 24, 2023

Public sector organizations are facing a generational shift in their workforce. On one hand, they are experiencing the impact of the “silver tsunami”, the mass retirement of baby boomers who have been the backbone of public service for decades. Teams-Tip-Sheet-Brochure-A5.pdf

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AWS Public Sector Blog

JANUARY 10, 2024

“The new AWS Skills to Jobs Tech Alliance in West Virginia continues our global mission of working across government, education, and nonprofits to support organizations and their enduring need for highly qualified talent that is critical to future growth,” said Valerie Singer, general manager of AWS Worldwide Public Sector Global Education.

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Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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Public Sector Communications Translation Operations 64

Google Public Sector

DECEMBER 14, 2022

Google Public Sector directly assists Naval Sea Systems Command (NAVSEA), the largest of the U.S. The first was around ineffective collaboration and communication channels. Enabling secure collaboration The Navy partnered with Google Public Sector to enable Google Workspace for SRF-JRMC.

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AWS Public Sector Blog

JULY 14, 2023

From July 11-12, 2023, the IMAGINE: Education, State, and Local Leaders conference from Amazon Web Services (AWS) gathered public sector leaders from around the world in Sacramento, CA to reimagine the future of state and local government and education. What if the public sector was edgeless?”

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Education Public Sector Local Government Government 130

AWS Public Sector Blog

JANUARY 3, 2024

Innovating for MVD communications MVD wanted to expand what could be done with the Kyndryl service desk. State and local government agencies in the US are focused on continuously enhancing digital access and in-person experiences for both citizens and employees by meeting people where they are.

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AWS Public Sector Blog

SEPTEMBER 1, 2023

In addition to the risk to life and biodiversity, wildfires can destroy and disrupt property, essential infrastructure, communications, air quality, and more. Wildfires, then, contribute to climate change through greenhouse gas emissions, destruction of ecosystems, and lost carbon storage in the destruction of forests.

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AWS Public Sector Blog

APRIL 17, 2023

Digital government and services Digital government and modernized service delivery remain the second highest priority for state technology leaders in the 2023 report. Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives.

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Public Sector Local Government Management Education 130

Google Public Sector

JUNE 28, 2022

We’ve offered products that address the unique needs of the public sector; built a dedicated sales force, partner ecosystem, and services organization; and worked with partners to bring joint solutions to government and educational institutions. public sector customers. public sector customers.

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Public Sector Security Government Agency Education 60

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.

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Google Public Sector

OCTOBER 4, 2022

In June, we announced the creation of Google Public Sector , a new Google division focusing on helping U.S. public sector entities—including federal, state, and local governments, and educational institutions—accelerate their digital transformations. Army and with other public sector agencies.

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AWS Public Sector Blog

OCTOBER 20, 2022

Virtually all federal, state, and local government agencies must adhere to various data retention and records management policies, regulations, and laws. AWS Wickr is an end-to-end-encrypted service that allows secure communication and data retention across messaging, voice and video calling, file sharing, and screen sharing.

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AWS Public Sector Blog

MAY 24, 2024

For public safety agencies, secure collaboration and situational awareness are essential to preparedness and response. First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. Training and adaptation Wickr and ATAK offer avenues for training and adaptation.

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GovLoop

NOVEMBER 8, 2024

His office also has worked toward a whole-of-state security approach, as per a 2019 North Dakota law that gave the cyberteam command-and-control over cybersecurity in all branches of state government. Every public-sector entity — city, county, school, library, police station, etc.

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AWS Public Sector Blog

JULY 25, 2022

In addition to keeping track of items and effectively communicating with stakeholders, the Port in recent times has had to contend with shipping delays and other supply chain issues exacerbated by the pandemic. The Port is driving its mission forward and delivering pioneering innovation for state and local government, with the help of AWS.

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Public Sector Local Government Security Transportation 130

AWS Public Sector Blog

DECEMBER 17, 2024

Every constituent has a different set of circumstances that dictates how and when they prefer to communicate. They improve equitable access, opening new pathways to self-service for limited English proficiency (LEP) and low literacy populations, as well as individuals without access to computers or broadband.

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Barrett & Greene

NOVEMBER 25, 2024

Thanksgiving is just a few days away and we thought this was an appropriate time to dig into some of the state and local government news we’ve covered over the last year, which we think give people reason to have hope for the future. We hope they’ll give a reason for cheer. And Happy Thanksgiving to all!

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Local Government Laws Legislation Government 52

Microsoft Public Sector

MAY 22, 2023

There’s a lot of innovative products accelerating interest in Microsoft 365, and we continue our commitment to deliver the new product value, services, and features to our US Government cloud environments (GCC, GCC High, and DOD). Microsoft 365 for US Government Service Descriptions · Office 365 Platform (GCC, GCCH, DoD) · Office 365 U.S.

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Microsoft Public Sector

JUNE 20, 2023

Newsworthy Highlights How Microsoft 365 helps public sector organizations embrace generational diversity Empowering your workforce with modern productivity, collaboration, and security tools can help your agency embrace generational diversity and across four critical areas: recruitment, retention, productivity, and learning.

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AWS Public Sector Blog

MARCH 28, 2024

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Contact the AWS Public Sector Team to learn more. Some states want to support nearly 20 languages in the call center but have agents who speak only two or three languages.

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zencity

FEBRUARY 28, 2025

State and local governments can strengthen community trust and engagement by modernizing their digital outreach. This guide provides actionable, tactical steps for improving online communication, tailored to public sector needs. Each section below addresses a Source

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AWS Public Sector Blog

NOVEMBER 23, 2022

The Fiber Optic Fusion Splicing Certificate Course is designed to equip individuals from the community with the skills they need to enter the fiber optic industry and learn the fusion splicing skill. These high-demand skills are increasingly needed to build out the world’s data and communication networks like 5G as well as data centers. “On

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AWS Public Sector Blog

AUGUST 17, 2023

To address these staffing shortage issues and make sure members get their communications needs met, SMAs can use AWS and cloud technology to introduce automation into their outreach process. Contact the AWS Public Sector Team to learn more. See more Health and Human Services Cloud Resources here.

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AWS Public Sector Blog

JUNE 2, 2023

This no cost, two-day event brings the public sector cloud computing community together to connect, collaborate, and learn more about AWS. Are you ready to join your public sector peers to find out how you can use cloud technology to drive culture change, digital transformation, infrastructure modernization, and more?

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AWS Public Sector Blog

OCTOBER 26, 2022

A 2021 white paper on information and communications by the Ministry of Internal Affairs and Communications highlighted the gap between urban and local digital transformation initiatives in Japan, with urban areas making more progress and local areas lagging behind. Startups contributing to local digital transformation.

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AWS Public Sector Blog

FEBRUARY 12, 2024

Leveraged correctly, IDP can make public sector agencies more efficient and, crucially, more satisfying places to work. What does IDP look like in practice for government agencies? IDP for today’s needs Many public agencies today are behind on IDP. Only then could a case worker administer the claim.

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AWS Public Sector Blog

MARCH 8, 2024

Carbyne APEX transitioned the call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. For more information, please visit the AWS Cloud for Justice and Public Safety homepage , contact your AWS account manager, or reach out to the AWS Public Sector team.

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