American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 110

Government Public Safety Local Government Public Sector 110

AWS Public Sector Blog

MAY 24, 2024

First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. Combined capabilities ATAK is a geospatial infrastructure and situational awareness application that provides a real time common operating picture of people and assets within a map-based view.

Public Safety 80

Public Safety Coordinator Communications Security 80

Microsoft Public Sector

MAY 2, 2023

To successfully enable a hybrid work environment where employees feel heard and valued, public sector agencies ought to prioritize employee engagement and communication, create a culture of openness and transparency and ensure that their employees have access to the appropriate tools and resources for flexible work.

Local Government 97

Local Government Government Public Sector Strategic Planning 97

Open Access Government - Technology News

JANUARY 27, 2023

According to Gartner, the consequences to IT operations or supply chains run high at around $540,000 per hour. As we look ahead, more organizations and local governments should consider rehearsing their responses through routine cyberattack simulation drills. million to $4.2

Management 116

Management Communications Public Safety Security 116

GovLoop

FEBRUARY 20, 2024

A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. It can include applications such as community platforms that connect constituents to services and resources, open data initiatives and participatory budgeting tools.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

AWS Public Sector Blog

SEPTEMBER 19, 2023

Courts and other public safety organizations are being targeted by a rising number of cyber events,” said Kim Majerus, vice president of global education and US state and local government at AWS. The AWS GovTech Accelerator was created to support the development of technologies that can address these challenges.

Public Safety 135

Public Safety Public Sector Laws Supervision 135

American City & Country

SEPTEMBER 10, 2024

As a result, by embracing a multi-cloud strategy, government agencies must also be prepared to address a series of operational and security challenges. A major challenge: Managing workload identity Securing multi-cloud applications for state and local government entities presents a major challenge: managing workload identity.

Security 77

Security Local Government Implementation Government Agency 77

Partnership for Public Service

MAY 16, 2024

To celebrate the invaluable contributions of public servants, I embarked on a journey to delve into the experiences, challenges and triumphs of four people making a difference in local government and the federal workforce. Today, she is directly involved in initiatives that benefit small businesses, specifically women-owned businesses.

Public Service 98

Public Service Local Government Nonprofit Outreach 98

AccessE11

NOVEMBER 21, 2023

Uncovering the Challenge In the landscape of local government, municipal staff satisfaction presents a significant yet often underappreciated challenge. Having a revolving door of dissatisfied employees not only disrupts the continuity of service but also imposes considerable financial and operational strains.

Local Government 52

Local Government Budgeting Engagement Operations 52

AWS Public Sector Blog

NOVEMBER 14, 2024

Operational excellence and monitoring To maintain high operational standards, we rely heavily on Amazon CloudWatch and AWS Lambda. Amazon Aurora is used for high-performance transactional workloads, fostering fast and reliable database operations. EKS enables us to run microservices-based architectures with high availability.

Security 64

Security Communications Operations Public Sector 64

Google Public Sector

DECEMBER 14, 2022

The first was around ineffective collaboration and communication channels. Before deploying Google Workspace, a Navy officer in Japan would need to be on-base to communicate over a secure connection, and calls were typically late at night given the time difference. The workforce in the SRF-JRMC facility had two unique challenges.

Public Sector 78

Public Sector Communications Translation Security 78

AccessE11

FEBRUARY 20, 2024

A survey by the Center for Digital Government involving 169 local government leaders highlights this trend, revealing a substantial 51% increase in constituent participation due to the implementation of digital tools for citizen engagement.

Local Government 52

Local Government Engagement Social Media Management 52

American City & Country

OCTOBER 3, 2024

This incident, which took city services offline for weeks, is a stark reminder of the vulnerabilities many local governments face in an increasingly hostile cyber landscape. The attack caused operational chaos and raised concerns about the potential exposure of sensitive personal information. This summer, Flint, Mich.,

Local Government 58

Local Government Security Operations Budgeting 58

American City & Country

AUGUST 22, 2024

For state and local government leaders, technology modernization projects are often viewed as monumental undertakings characterized by complexity and uncertainty. Communication plays a critical role in modernization projects.

Government Agency 52

Government Agency Implementation Government Communications 52

Google Public Sector

JULY 7, 2023

Both projects allow the county to communicate better by providing resources in their constituents’ native languages, bringing language access to 90% of the population. Helping the community thrive Within the first week of the ETH program, seven departments operating within Dallas County have enrolled to have their documents translated.

Public Sector 102

Public Sector Translation Constituents Local Government 102

AWS Public Sector Blog

MARCH 21, 2023

A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem. This operational upgrade will help the department staff benefit from the insights and efficiencies.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98

Eric Holdeman's Disaster Zone Podcast

OCTOBER 31, 2023

She has 21 years of operational experience in security, emergency management, critical infrastructure, and academics. She consulted as an Operations Research Analyst working with the Department of the Navy, Dept of Homeland Security, FEMA, and local agencies.

Security 52

Security Coordinator Local Government Management 52

Google Public Sector

APRIL 10, 2023

However, the massive spike in caller volume and heavy strain on operations during the height of the COVID pandemic has driven government agencies to reimagine its call center experience. Google Cloud’s Contact Center AI (CCAI) and Apigee API Management are used together to modernize and improve government call center operations.

Public Sector 81

Public Sector Security Government Agency Operations 81

AWS Public Sector Blog

OCTOBER 25, 2024

As government organizations transition to Amazon Web Services (AWS), they often seek to maintain operational continuity by using their existing on-premises firewall solutions. East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs.

Security 72

Security Implementation Management Accountability 72

AWS Public Sector Blog

JANUARY 3, 2024

Innovating for MVD communications MVD wanted to expand what could be done with the Kyndryl service desk. MVD wanted a solution that would better support expansion to 24/7 call operations, new support functions for digital driver’s license enrollment, and integrate reporting and analytics.

Public Sector 81

Public Sector Local Government Transportation Communications 81

Open Access Government - Technology News

NOVEMBER 14, 2024

The Shared Rural Network (SRN) initiative SRN is a joint project between the government and mobile network operators. In rural areas, mobile connectivity is key for 999 calls, and improving mobile connectivity allows better communications during emergencies.

Communications 52

Communications Government Education Engagement 52

AccessE11

JANUARY 2, 2024

As we begin our new year, we can reflect on the important moments in the municipal government space with our municipal year in review. The world of local government is constantly changing. The most significant development in city governments is the application of generative AI.

Engagement 52

Engagement Sustainability Local Government Operations 52

Barrett & Greene

NOVEMBER 7, 2022

A couple of weeks ago, we made a request in the B&G Report for recommendations of books that would provide worthy reading for people who are interested in state and local government. Effinger, Operations Chief, Cash Management Division, Los Angeles County Treasurer and Tax Collector.

Public Administration 105

Public Administration Policy Analysis Local Government Communications 105

Google Public Sector

MARCH 3, 2023

Moving forward, residents will be able to operate and process critical requests faster and online - such as applying for permits and licenses. The city website and documents will be translation enabled by Translation Hub and Document AI , which will help expand the reach and delivery of vital government information and services.

Public Sector 91

Public Sector Translation Security Operations 91

AWS Public Sector Blog

JULY 25, 2022

In addition to keeping track of items and effectively communicating with stakeholders, the Port in recent times has had to contend with shipping delays and other supply chain issues exacerbated by the pandemic. The Port is driving its mission forward and delivering pioneering innovation for state and local government, with the help of AWS.

Public Sector 52

Public Sector Local Government Security Transportation 52

American City & Country

AUGUST 28, 2024

A fiscal cliff, a term that underscores the urgency and potential abruptness of the financial crisis, occurs when local governments experience a sudden and severe economic downturn due to declining revenues and increasing expenditures. Recent economic shifts have intensified these issues. What is a fiscal cliff?

Government 72

Government Budgeting Public Sector Sustainability 72

AWS Public Sector Blog

NOVEMBER 16, 2022

Despite the central role of tax agencies in supporting state economies and local communities, many are challenged with legacy systems that lack flexibility and functionality. Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis.

Public Sector 59

Public Sector Local Government Supervision Operations 59

AWS Public Sector Blog

OCTOBER 26, 2022

A 2021 white paper on information and communications by the Ministry of Internal Affairs and Communications highlighted the gap between urban and local digital transformation initiatives in Japan, with urban areas making more progress and local areas lagging behind.

Local Government 59

Local Government Public Sector Education Development 59

GovLoop

NOVEMBER 15, 2022

State and local governments need a robust and holistic approach in order to effectively protect their digital assets and critical data. What is defense in depth for state and local government? There are a lot of local government leaders who are just not aware of why cybersecurity is something that they need to prioritize.

Local Government 59

Local Government Security Laws Government 59

AWS Public Sector Blog

APRIL 3, 2024

Since HSD’s contact centers all operated from centralized locations, that meant nobody would be around to answer the phone when residents called. What we have to communicate is life-saving information. For example, state employees, including contact center workers, had to pack up their desks immediately.

Campaign 78

Campaign Local Government Outreach Implementation 78

AWS Public Sector Blog

NOVEMBER 15, 2022

Varnado and his team realized that moving to the cloud could enhance storage, availability, and security – reducing paper logs, improving agency communication, and making sure dispatch operations can relocate to anywhere with an internet connection and be up and running in minutes.

Public Safety 98

Public Safety Public Sector Security Constituents 98

AWS Public Sector Blog

MARCH 8, 2024

Carbyne APEX transitioned the call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. By migrating to APEX, Guernsey County managed to eliminate hardware costs and consolidate various operating expenses.

Public Safety 72

Public Safety Communications Public Sector Security 72

AWS Public Sector Blog

OCTOBER 20, 2022

The majority are subject to Federal Records Act (FRA) and National Archives and Records Administration (NARA) regulations that require them to collect, store, and manage federal records that are created, received, and used in daily operations. Data security and retention.

Public Sector 52

Public Sector Communications Laws Security 52

GovLoop

JANUARY 24, 2023

Local government services play a role in so much of our everyday lives that they become invisible. To achieve that, local governments must move away from budgeting for services in silos and come together to create a digital twin of the organization, Francis said. “We It’s a policy guide. It’s a level of service guide.

Budgeting 52

Budgeting Local Government Constituents Government 52

AWS Public Sector Blog

SEPTEMBER 2, 2022

Webinar participant, Rogerick Green, director of community engagement for Pasco County Sheriff’s Office, said, “Some of the biggest challenges that we face today are understanding what the gaps are within the community, within the areas that we serve, and how we address those gaps in real time.”.

Constituents 98

Constituents Laws Public Safety Public Sector 98

AWS Public Sector Blog

APRIL 17, 2023

Digital government and services Digital government and modernized service delivery remain the second highest priority for state technology leaders in the 2023 report. Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives.

Public Sector 52

Public Sector Local Government Management Education 52

GovLoop

FEBRUARY 23, 2023

His past work has included a range of both strategic and technical roles at Results for America and the Sunlight Foundation as part of the What Works Cities initiative, which helps local governments improve people’s lives by using data and evidence effectively to tackle pressing challenges. Moffat is Prosci® certified and holds a B.S.

Leadership 52

Leadership Communications Public Sector Management 52