Partnership for Public Service

NOVEMBER 13, 2024

Recently, the Partnership for Public Service has applied a more inclusive and participatory approach to the way it measures the employee experience. In making this shift, the Partnership learned five key elements to developing employee experience evaluations that reflect the views and perspectives of staff and leadership across the organization.

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Leadership Cultivation Public Service Engagement 45

AWS Public Sector Blog

NOVEMBER 22, 2022

The Future of Government Awards recognize the people and projects leading public sector digital transformation around the world. His immediate priority was to create the “State in the smartphone” – so people could communicate directly with the state via their smartphones. Winner: IO, the app for Italian public services – PagoPA S.p.A.,

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Government Public Sector Public Service Development 246

AWS Public Sector Blog

MARCH 26, 2024

In honour of Women’s History Month, Amazon Web Services (AWS) celebrates female leaders who inspire and empower women and girls in STEM. Their stories demonstrate technical excellence, leadership, collaboration, and mentorship – values that create an inclusive culture where all can thrive. You became CEO of the Agency in 2020.

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Leadership Stewardship Public Sector Sustainability 195

Open Access Government - Technology News

JANUARY 9, 2024

However, this should be considered in the transformative promise it holds for public service agencies, with current uses empowering call centres with more information and improved assistance capabilities. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.

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Government Public Service Constituents Implementation 135

Open Access Government - Technology News

MARCH 25, 2025

The impact of these challenges becomes particularly acute in mission-critical areas like emergency communications. The Emergency Services Mobile Communications Programme (ESMCP) across England, Scotland and Wales is one such example.

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Public Safety Public Sector Security Government Agency 52

Partnership for Public Service

NOVEMBER 20, 2024

During times of change, these career executives are a source of stability, bridging gaps in mission and service delivery, serving as stewards of agency workforces and resources, and directly communicating with and supporting incoming political leadership. Learn more about Becoming Self-Aware 2.

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Leadership Government Public Service Stewardship 45

Partnership for Public Service

APRIL 27, 2023

Federal agencies are increasingly adopting innovative methods, like agile , that prioritize iteration and user experience to transform digital service delivery and better serve the American public. Leadership Engagement. Committed leadership is key to successful internal change. Communication. Employee Engagement.

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Leadership Public Service Communications Engagement 75

Partnership for Public Service

NOVEMBER 7, 2023

Benefits for leaders based on the Public Service Leadership Model DiSC assessments are particularly beneficial in the development of two competencies of the Public Service Leadership Model: becoming self-aware and engaging others.

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Leadership Public Service Engagement Development 40

Partnership for Public Service

FEBRUARY 28, 2024

In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories.

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Communications Public Affairs Coordinator Social Media 40

Partnership for Public Service

DECEMBER 22, 2022

15, the Partnership for Public Service hosted its annual office holiday party in Washington, D.C. Heather Gunter , a manager for the Public Service Leadership Institute team, made Gluten-Free Oatmeal Teff Chocolate Chip Cookies. A main highlight of the festivities was the ‘Great Partnership Bake-Off’ competition.

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Public Service Leadership Communications Management 75

Partnership for Public Service

FEBRUARY 7, 2024

Donna Garland, chair of the Partnership’s PAO Roundtable; deputy associate administrator for communication and marketing, General Services Administration. In a recent interview, Garland talked about her work in federal communications, why she joined the roundtable and what she has learned as a result.

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Communications Public Affairs Public Service Leadership 40

Partnership for Public Service

MAY 15, 2023

These practices draw from “The Speed of Trust” and connect closely with the values and competencies of our Public Service Leadership Model. Learn more about the offerings and resources from our Public Service Leadership Institute , a central source of programs, policies and perspectives related to leading in government.

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Public Service Leadership Accountability Communications 75

Partnership for Public Service

DECEMBER 11, 2023

In today’s rapidly changing world, embracing continuous learning is more important than ever for federal employees, who play a crucial role in serving the public and implementing government policies. The post The power of continuous learning for federal employees appeared first on Partnership for Public Service.

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Public Service Legislation Development Leadership 75

Partnership for Public Service

AUGUST 21, 2023

The Partnership strives to change that perception by telling stories about the power of public service , working to rebuild trust in government and inspiring a new generation of public servants. We recently asked a group of federal employees to share one thing they wanted the public to know about public service.

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Government Public Service Public Health Leadership 75

GovLoop

JUNE 14, 2024

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. NextGen Public Service Award Categories Manager of the Year: This category recognizes a manager or supervisor who goes above and beyond for their team and individual contributors.

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Government Public Service Communications Constituents 102

A Library Writer's Blog

FEBRUARY 10, 2025

Note: the editors of this book believe in compassion-based care, mentorship, and communication at all levels. We understand the stress and anxiety involved in submitting items for review and publication, and strive to ensure transparency, respect, and support to all who submit.

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Supervision Budgeting Communications Leadership 40

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

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Government Public Safety Local Government Public Sector 110

AWS Public Sector Blog

JULY 27, 2023

Our public services need to find creative ways to deliver services differently and more efficiently so we meet our communities’ changing needs, while always protecting the people who rely on these services. The United Kingdom (UK) has a strong track record of impactful innovation.

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Translation Public Sector Public Service Social Media 130

Super Library Marketing

SEPTEMBER 26, 2022

Photo courtesy Cincinnati and Hamilton County Public Library. Effective internal communication is incredibly important to the success of any library. Last week, I shared advice from libraries that have had success communicating with staff and stakeholders using tactics like email. But it’s hard to do successfully.

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Social Media Communications Leadership Operations 95

Partnership for Public Service

JANUARY 24, 2024

At a time when our democracy faces serious threats, partisanship is on the rise and public faith in federal institutions is low , the Partnership for Public Service and the Data Foundation share a mutual dedication to the important task of building trust in government.

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Government Cultivation Accountability Translation 75

Partnership for Public Service

MARCH 6, 2024

Research from the Partnership for Public Service shows that, although one-third of Americans trust the federal government, their trust in civil servants is much higher. 13 that featured agency staff discussing their challenges and efforts around building trust within their agency and with the public.

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Leadership Public Service Communications Government 45

Open Access Government - Technology News

DECEMBER 21, 2023

However, this should be considered in the transformative promise it holds for public service agencies, with current uses empowering call centres with more information and improved assistance capabilities. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.

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Government Public Service Constituents Implementation 69

Partnership for Public Service

NOVEMBER 15, 2023

The framework consists of two circles—the circle of concern and the circle of influence—and is based on the idea that effective leadership means focusing on the things you can control or influence, not what you cannot. The post Preparing to lead through a government shutdown appeared first on Partnership for Public Service.

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Government Leadership Supervision Public Service 45

Partnership for Public Service

SEPTEMBER 25, 2024

This is a lost opportunity to excite applicants about public service. Communicating with applicants? Delayed communication frustrates applicants, but mistaken messages—like generic notifications that don’t apply to an applicant’s situation—dissuade qualified talent from considering future positions in government.

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Coordinator Public Service Leadership Management 45

Partnership for Public Service

JUNE 12, 2024

Leadership models and styles change and evolve over time. The traditional top-down or command-and -control leadership model, rooted in hierarchical industrial structures and military operations, may still be applicable in moments of crisis. appeared first on Partnership for Public Service.

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Leadership Communications Public Service Engagement 40

GovLoop

AUGUST 1, 2024

Our August online training list is ready to go, with experts lined up to chat about everything from pitching innovation to leadership to managing successfully while being an introvert. And there could be a variety of reasons for that – budgetary, communication, implementation or even just awareness. Join us online Tuesday, Aug.

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Leadership Management Implementation Constituents 59

GovLoop

DECEMBER 19, 2022

A recent study by the Partnership for Public Service found that Gen Z civil servants have little tolerance for traditional bureaucracy. Instead, they prefer “flat organizational structures that prioritize collaboration, empathetic leadership and inclusive decision-making processes.” ” A Search for Belonging.

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Cultivation Public Service Leadership Management 69

Partnership for Public Service

MARCH 27, 2024

Public Service Leadership Model What is accountability? In our Public Service Leadership Model , we describe accountability as accepting responsibility for the consequences of your decisions. The post How leaders can get comfortable with accountability appeared first on Partnership for Public Service.

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Accountability Public Service Leadership Communications 40

Partnership for Public Service

JULY 27, 2022

While a majority of the public in the U.S. A nationwide public opinion poll conducted by the Partnership for Public Service and Freedman Consulting found that only 4 in 10 Americans trust the federal government to do what is right at least some of the time. Motivations for public service.

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Public Service Leadership Government Employee Government 40

GovLoop

NOVEMBER 1, 2023

Choose Winning Ideas “You’re not going to pitch every single idea that goes through your head,” said Virginia Hill, a leadership coach with the Center for Government Leadership at the Partnership for Public Service. We asked two innovation experts to share what works. Make it pithy.

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Leadership Communications Public Service Management 59

Public Purpose - An Independent Advisory Company

MARCH 6, 2021

But in the last little while, my general enthusiasm, irretrievably amateur though it so often feels, has been tested by some insights about the day to day reality confronting the digital transformation “project” in government and the public sector, especially here in Australia. 3 Spending the leadership dividend. Just a bit worrying.

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Public Sector Leadership Public Service Budgeting 52

Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100 when judged on their leadership.

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Engagement Leadership Communications Public Service 40

American City & Country

SEPTEMBER 4, 2024

Despite being voted “most likely to be president” in high school, James Earp’s path to public service wasn’t a direct one. Since signing on as city manager for fast-growing Hutto in 2022, Earp has leveraged his passions for leadership, finance and education to help reshape the city’s operations with an emphasis on collaboration.

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City Manager Leadership Budgeting Voting 52

GovLoop

JULY 19, 2023

But it’s challenging to gauge in the public sector, where the goals are complex and quantitative measures cannot always reflect the values of an agency’s mission and public service. Plan and Communicate Watching your employees’ every move is a mistake. “It Productivity measurement tells you how well you’re doing.

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Constituents Elected Officials Communications Operations 52

Partnership for Public Service

JULY 19, 2022

On Wednesday, July 13, the Partnership for Public Service and Boston Consulting Group released the 2021 Best Places to Work in the Federal Government ® rankings, the most comprehensive assessment of how federal employees view their jobs and workplaces. Public service is a calling. points from 2020 to 2021, falling to 64.5

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Engagement Public Service Leadership Government 40

Partnership for Public Service

AUGUST 2, 2023

Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for Public Service with support from Medallia.

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Engagement Public Service Implementation Leadership 40

Partnership for Public Service

SEPTEMBER 3, 2024

Clear communication, a holistic approach to designing services, and ongoing support from leadership to maintain momentum and drive change is key. agencies would enhance the public’s experience with federal services, in turn strengthening public trust in government.

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Budgeting Strategic Planning Leadership Government 40