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Breaking barriers: How AWS is revolutionizing the accessibility of federal agency communications for the visually impaired

AWS Public Sector Blog

million Americans with visual impairments face barriers accessing critical government information. Equal access to public communications is both a legal requirement and essential service. AWS enables federal agencies to provide accessible communications through automated document-to-speech conversion.

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AWS announces Satellite Resiliency for AWS Outposts

AWS Public Sector Blog

“With Satellite Resiliency for AWS Outposts we are able provide extra local resiliency to customers in government and highly regulated industries like banking who need highly resilient services that can continue to operate even if there is limited local connectivity back to the AWS Region,” said Hlöðver Thor, CEO of AWS Partner Andes.

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Virtualizing satellite communication operations with AWS

AWS Public Sector Blog

The complexity of spacecraft operations has sky-rocketed with increased orbital activity and new satellite capabilities, like the ability to reconfigure capacity, power, and coverage on demand. Despite these advances, satellite communications (satcom) operators still find it challenging to scale and adapt to this new complexity on the ground.

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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

Worst still, critical information, from course changes to school closure announcements, often failed to reach the colleges 140,000 credit and non-credit students in a timely manner. If a student had called before, their contact information automatically populated, allowing agents to focus entirely on addressing the students needs.

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New survey: Public sector poised for generative AI revolution

AWS Public Sector Blog

Almost half of respondents (43 percent) are interested in using generative AI to improve operational efficiency, followed by enhancing communications (29 percent), education and workforce development (28 percent), and enhancing citizen services (21 percent). The benefits can’t be ignored.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. Re-evaluate your on-call communication and rotation plan.

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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

However, LLMs alone may fall short in providing timely and relevant insights, especially for agencies managing dynamic and time-sensitive operations. Real-time data access is particularly vital for priority responses, where timely information can make the difference in critical situations.