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Breaking barriers: How AWS is revolutionizing the accessibility of federal agency communications for the visually impaired

AWS Public Sector Blog

million Americans with visual impairments face barriers accessing critical government information. Equal access to public communications is both a legal requirement and essential service. AWS enables federal agencies to provide accessible communications through automated document-to-speech conversion.

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AWS announces Satellite Resiliency for AWS Outposts

AWS Public Sector Blog

Announced at AWS re:Invent 2024, Satellite Resiliency for AWS Outposts offers a comprehensive, Partner-managed solution for resilient cloud-connected edge computing that extends the reach of Amazon Web Services (AWS) to the most remote and geographically dispersed environments on earth.

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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

Worst still, critical information, from course changes to school closure announcements, often failed to reach the colleges 140,000 credit and non-credit students in a timely manner. If a student had called before, their contact information automatically populated, allowing agents to focus entirely on addressing the students needs.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. Re-evaluate your on-call communication and rotation plan.

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Empowering the public sector with secure, governed generative AI experimentation

AWS Public Sector Blog

Protecting the privacy and security of this information when using generative AI can be a significant challenge. This secure and fully managed playground allows users to create customized AI assistants (Apps) and enhance LLM interactions by incorporating their organization’s proprietary data and documentation.

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Virtualizing satellite communication operations with AWS

AWS Public Sector Blog

Despite these advances, satellite communications (satcom) operators still find it challenging to scale and adapt to this new complexity on the ground. This post also presents a reference architecture to virtualize the satcom ground segment after the satellite signal is digitized at both ends of communication.

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Sri Lanka’s National Fuel Pass system: Tackling an economic crisis with digital public infrastructure

AWS Public Sector Blog

Having worked on DPI initiatives during my tenure at Sri Lankas Information and Communication Technology Agency (ICTA), Ive witnessed first-hand the potential of DPI to address critical national challenges. In 2022, Sri Lanka faced its worst economic crisis since independence. The extended team built a working solution in three weeks.