AWS Public Sector Blog

MARCH 31, 2025

LiteLLM standardizes interactions using OpenAls API format, translating inputs to match each model providers unique API requirements. Using LISA as a model orchestration layer, customers securely centralize and standardize communication across multiple model providers. Amazon AppStream 2.0 AppStream 2.0

Security 264

Security Development Management Public Sector 264

AWS Public Sector Blog

MARCH 28, 2024

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Relying on manual methods to record and create content in different languages can hinder the timeliness of implementation. Amazon Polly is used to create a voice file for the translated text.

Translation 200

Translation Constituents Public Sector Local Government 200

Open Access Government - Technology News

FEBRUARY 26, 2025

AI-driven translation platforms UHL and UHN are now also testing AI-driven translation platforms that could change the accessibility of healthcare information. These platforms can translate health-related videos into multiple languages in seconds.

Translation 59

Translation Implementation Development Communications 59

GovLoop

OCTOBER 30, 2024

As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate data as information” and to identify “the strengths and weaknesses of various approaches based on data-driven analysis, as appropriate.”

Social Media 64

Social Media Public Affairs Voting Translation 64

AWS Public Sector Blog

OCTOBER 25, 2024

East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs. East-west traffic can also include communication between the AWS Cloud and on-premises data centers connected via AWS Direct Connect or other private connectivity solutions.

Security 182

Security Implementation Management Accountability 182

AWS Public Sector Blog

MARCH 8, 2024

Carbyne APEX transitioned the call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. It selected Amazon Web Services (AWS) Partner Carbyne and their i3 compliant cloud native call-taking platform APEX.

Public Safety 182

Public Safety Communications Public Sector Security 182

Google Public Sector

OCTOBER 8, 2021

Star Trek has the universal translator. Without the need for telepathy or sci-fi, we use AI-powered translation technology. With smart translations, done almost in real-time, we’ve created a new, more agile way of communicating. Fairness and respect take center stage in our vision of communication.

Translation 52

Translation Public Service Public Administration Communications 52

Social Pinpoint

DECEMBER 18, 2024

Inclusive community engagement is more than just a strategyits a cornerstone of meaningful connections and shared progress. In saying this, many organizations are implementing innovative and inclusive approaches to ensure diverse voices are heard and valued within the community.

Community Engagement 52

Community Engagement Engagement Translation Social Media 52

AWS Public Sector Blog

OCTOBER 19, 2023

With DFS on AWS, federal customers can accelerate joint interoperability, modernization, and data-driven decision making in the cloud by removing barriers that prevent systems and users from communicating while still strengthening security via Zero Trust principles.

Security 195

Security Public Sector Translation Implementation 195

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 65

Public Sector Communications Translation Operations 65

AWS Public Sector Blog

SEPTEMBER 28, 2023

Research suggests EHRs translate into better quality and outcomes of care: organisations that implemented EHRs had 30% higher adherence to clinical guidelines, a 54% reduction in medication errors, and a 36% reduction in adverse drug events. When it comes to addressing the social determinants of health, we tend to underuse technology.

Public Sector 200

Public Sector Public Health Sustainability Translation 200

AWS Public Sector Blog

MAY 17, 2023

It is better to have the power to effectively communicate and measure your progress within the whole organization than to have a detailed plan that only fits a part of the organization. Enable members of your organization with the policies and tools to take ownership for implementing and launching your continuity plan.

Government 221

Government Public Sector Public Service Operations 221

AWS Public Sector Blog

OCTOBER 16, 2024

A closer look at the technology behind the scenes Although patients only see simple, user-friendly communications, the underlying AWS-based architecture illustrated how multiple services work together to provide intelligent functionality. Amazon Pinpoint offers targeted personalized communication at scale combined with two-way messaging.

Communications 162

Communications Engagement Operations Campaign 162

Google Public Sector

JULY 11, 2024

With the widespread adoption of wearable fitness devices and health trackers, biomedical researchers face the challenge of how to glean insights from all this information and translate them efficiently into clinical practice. For Marieke van Buchem, Ph.D. I really appreciate having Google Research credits to try new ideas.”

Security 101

Security Translation Supervision Implementation 101

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe. Transforming the customer experience. Invest in training.

Public Sector 147

Public Sector Local Government Supervision Operations 147

Open Access Government - Technology News

SEPTEMBER 6, 2023

Recently commissioned research from RM Technology reveals that over two thirds of school students are using the technology frequently, with some using it to solve mathematics problems, write English essays, translate texts in foreign languages, and more. But tools like ChatGPT appear to be doing much more than that.

Education 116

Education Regulations Communications Translation 116

Google Public Sector

MARCH 3, 2023

The city website and documents will be translation enabled by Translation Hub and Document AI , which will help expand the reach and delivery of vital government information and services. Streamlining workforce operations to better serve Dearborn The city’s workforce of 1,600 manages critical operations and services for the community.

Public Sector 102

Public Sector Translation Security Operations 102

Google Public Sector

AUGUST 29, 2023

AFRL , employing 13,000 individuals including on-site contractors, civilians, and military personnel, requires smooth coordination and communication. In the past, research and communications were hampered by bureaucracy, outdated IT systems, and sluggish data transfers.

Education 98

Education Government Public Sector Constituents 98

Open Access Government - Technology News

JUNE 4, 2024

While it is possible to secure devices using Carrier-Grade NAT to translate from a private to a public IP address, this is only really suitable where a device initiates the transmission and not where remote access is required for management and updates. In this case, a public IP address is needed, which then leaves the device open to attack.

Security 82

Security Operations Communications Management 82

Open Access Government - Technology News

JULY 22, 2024

Real-time translation technologies, such as AI-driven sign language interpreters, can bridge communication gaps by converting spoken language into sign language videos instantly. This is already being implemented in public transport systems, like London Waterloo station, to provide crucial travel information in sign language.

Public Sector 89

Public Sector Public Transportation Public Service Communications 89

AWS Public Sector Blog

OCTOBER 21, 2024

With a serverless application architecture, you can utilize the same components of a traditional three-tier architecture but use event-driven architecture with microservices, APIs to communicate between services, and purpose-built data stores that fit each service.

Management 162

Management Operations Accountability Translation 162

Partnership for Public Service

JANUARY 24, 2024

While these numbers highlight challenges, they also present an opportunity for the government to reset its relationship with the public through improved federal data practices Implementing robust data collection, management and dissemination practices can serve as a step toward greater accountability and transparency.

Government 75

Government Cultivation Accountability Translation 75

Open Access Government - Technology News

FEBRUARY 8, 2024

Led by expert entrepreneurial teams, the centres will focus on areas such as high-voltage electronic devices crucial for power generation, as well as silicon photonics technologies essential for communications systems and emerging applications. But it’s not just about fostering technological advancements. Innovate UK has allocated £4.8

Translation 59

Translation Communications Implementation Security 59

AWS Public Sector Blog

MARCH 31, 2023

This translates to an average cost of $6.75 Amazon Pinpoint, an omni-channel communications service, can help in this scenario. By implementing a two-way messaging system, SMAs can ask the enrollee to provide an updated address, or confirm an updated address obtained through a reliable source with the enrollee.

Outreach 130

Outreach Public Sector Constituents Campaign 130

Community and Economic Development Program of UNC

JULY 3, 2024

The themes underlying our recommendations are as follows: Implementation and policy/program diffusion – Understanding how the particularities of place affect program success, with special attention to the role of local economic and workforce development ecosystems.

Economic Development 62

Economic Development Development Cultivation Engagement 62

Microsoft Public Sector

SEPTEMBER 20, 2022

A new feature was implemented that changes the format that is used to create user photo names from a UPN based format to ObjectId based format. Go right to the GCC Teams Feature Communications Guide. New Team site templates will include: · Crisis communication team – Centralize crisis communication, resources, and best practices. ·

Public Sector 98

Public Sector Communications Management Security 98

Social Pinpoint

JANUARY 15, 2023

So, let’s take a deep dive into three important elements to consider in your next community engagement action plan. Planning Implementation Review 1. Depending on the impact of your decision and your public participation goals, you can seek to either inform, consult, involve, collaborate with or empower your community. 2.

Community Engagement 52

Community Engagement Engagement Development Translation 52

Google Public Sector

MARCH 21, 2024

Implementing multilingual support systems within healthcare services, which include translation services, bilingual healthcare providers, and multilingual educational materials, can bridge the communication gap. Language Support: Language and health literacy are key SDOH variables to support a patient’s access to care.

Housing 60

Housing Transportation Public Sector Social Services 60

Social Pinpoint

DECEMBER 5, 2022

As the Denton County Transportation Authority’s (DCTA) recent Senior Marketing and Communications Manager, I was tasked with developing and leading the marketing and communications plan for the agency’s GoZone microtransit public involvement project in the spring of 2021. Receiving instant help and guidance.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

Social Pinpoint

JANUARY 31, 2023

The best community engagement websites set the tone for the rest of the online participation experience and there are a number of design techniques you can use to get citizens excited about shaping their future in a digital environment. A positive user experience (UX) encourages community members to communicate their values and priorities.

Community Engagement 52

Community Engagement Engagement Translation Communications 52

Google Public Sector

AUGUST 29, 2023

AFRL , employing 13,000 individuals including on-site contractors, civilians, and military personnel, requires smooth coordination and communication. In the past, research and communications were hampered by bureaucracy, outdated IT systems, and sluggish data transfers.

Education 52

Education Government Public Sector Constituents 52

Social Pinpoint

APRIL 11, 2023

It’s also important to consider how underrepresented groups in the community can be given a seat at the table. Consider using translation tools to ensure that community engagement materials can be interpreted in different languages. Increase the community’s sense of ownership over the outcomes by being transparent.

Community Engagement 52

Community Engagement Local Government Engagement Government 52

Microsoft Public Sector

SEPTEMBER 21, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. Thank you for your patience.

Public Sector 115

Public Sector Security Management Communications 115

Grant Writing Made Easy

SEPTEMBER 5, 2023

I learned to play tennis and I teach poetry classes in the community. And I still get to do some of the things I enjoyed as an academic, such as reading and translating Latin American literature. It’s totally on you to figure out what you need to learn, who to learn it from, and then how to implement it.

Nonprofit 98

Nonprofit Housing Cultivation Translation 98

Microsoft Public Sector

AUGUST 19, 2024

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.

Public Sector 124

Public Sector Management Security Translation 124

Google Public Sector

JUNE 28, 2022

Our experts will assist agencies and educational institutions in their use of Google Workspace to enable secure communication and collaboration, and to attract new employees to the government through the use of these modern tools. This includes products for collaboration, security, document translation, and many other use cases.

Public Sector 60

Public Sector Security Government Agency Education 60

GovLoop

NOVEMBER 14, 2023

My role now is helping to transform the way we use technology to implement our programs,” she said. Andrea Fletcher How do you translate policy into management goals? She’s held that post since June 2022. “My We asked her to share what she’s learned as CDSO. I joke that I’ve become a reluctant hiring hacker,” she said.

Translation 52

Translation Public Health Management Housing 52