AWS Public Sector Blog

JUNE 24, 2024

Capacity building and training Governments provide training programs, educational resources, hackathons, labs, incubators, and test beds to build digital literacy and technical skills among public sector employees, businesses, and citizens.

Government 195

Government Public Sector Development Economic Development 195

Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

Communications 52

Communications Social Media Engagement Local Government 52

AWS Public Sector Blog

OCTOBER 3, 2023

Public safety agencies are deploying reliable and responsive applications for communication, resource allocation, and coordination—all essential in times of emergencies and disasters. Amazon EKS and Amazon ECS services enable the rapid deployment of such critical applications.

Public Sector 317

Public Sector Security Management Operations 317

Microsoft Public Sector

OCTOBER 23, 2024

Baseline implementation guides can be found at Secure Cloud Business Applications (SCuBA) Project | CISA. Installing and running the tool provides the capability of conducting security assessments of cloud environments via PowerShell and Open Policy Agent to check compliance with the implementation guides.

Security 136

Security Public Sector Regulations Implementation 136

AWS Public Sector Blog

MAY 17, 2023

Securing critical digital assets is vital to continue delivering key public services in a crisis, as citizens depend on many of these services more than ever in austere conditions. Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions.

Government 221

Government Public Sector Public Service Operations 221

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 110

Government Public Safety Local Government Public Sector 110

Partnership for Public Service

DECEMBER 11, 2023

In today’s rapidly changing world, embracing continuous learning is more important than ever for federal employees, who play a crucial role in serving the public and implementing government policies. The post The power of continuous learning for federal employees appeared first on Partnership for Public Service.

Public Service 75

Public Service Legislation Development Leadership 75

Google Public Sector

OCTOBER 4, 2022

And more than three billion users already rely on Google Workspace, which means that they’re familiar tools and require little training or extended ramp-up time for Army personnel—ultimately helping Soldiers and employees communicate better and more securely than ever before. public sector organizations.

Public Sector 130

Public Sector Security Local Government Accountability 130

Google Public Sector

OCTOBER 8, 2021

With smart translations, done almost in real-time, we’ve created a new, more agile way of communicating. Fairness and respect take center stage in our vision of communication. That’s why our AI-enabled communication technology is tailored to use cases where language barriers currently put some at a disadvantage.

Translation 52

Translation Public Service Public Administration Communications 52

American City & Country

SEPTEMBER 5, 2024

This issue often arises from a lack of clarity and communication regarding payment requirements and deadlines, leading to confusion and missed payments. The complexity of fee structures for services such as permits, fines and licenses also complicates the payment process for both citizens and the agencies collecting these payments.

Government 98

Government Local Government Implementation Public Service 98

Open Access Government - Technology News

DECEMBER 21, 2023

AI evolving The evolution of AI during the pandemic, especially to power chatbots serving massive increases in citizen service demands, paved the way for generative AI as a new type of government tool. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.

Government 69

Government Public Service Constituents Implementation 69

Open Access Government - Technology News

JULY 22, 2024

AI has huge potential to address these challenges by improving user experiences, supporting inclusive working methods, and building better public services. It can help the public sector become more accessible and better cater to individuals with diverse disabilities. But how can this be achieved?

Public Sector 89

Public Sector Public Transportation Public Service Communications 89

Partnership for Public Service

OCTOBER 24, 2022

The Partnership for Public Service released an in-depth profile of customer experience and satisfaction with the TSA. The analysis also took a look at how TSA has attempted to improve equitable service delivery to its customers. Delivering airport screening services equitably.

Transportation 66

Transportation Security Communications Public Service 66

AWS Public Sector Blog

NOVEMBER 16, 2022

State and local tax agencies process millions of tax filings and collect billions of tax dollars annually to support essential public services in health, safety, and education, as well as critical infrastructure such as roads and utilities. Develop AI implementation guidelines that include transparency of algorithms used.

Public Sector 147

Public Sector Local Government Supervision Operations 147

AWS Public Sector Blog

JULY 27, 2023

Our public services need to find creative ways to deliver services differently and more efficiently so we meet our communities’ changing needs, while always protecting the people who rely on these services. The United Kingdom (UK) has a strong track record of impactful innovation. Now, it takes us under 15 minutes.

Translation 130

Translation Public Sector Public Service Social Media 130

American City & Country

AUGUST 28, 2024

Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. Enhance financial planning: Implement financial planning and forecasting tools to better predict and manage budget shortfalls.

Government 97

Government Budgeting Public Sector Sustainability 97

Partnership for Public Service

JANUARY 24, 2024

At a time when our democracy faces serious threats, partisanship is on the rise and public faith in federal institutions is low , the Partnership for Public Service and the Data Foundation share a mutual dedication to the important task of building trust in government.

Government 75

Government Cultivation Accountability Translation 75

Open Access Government - Technology News

AUGUST 24, 2022

Real-time data is the lynchpin for any progressive government , enabling it to improve efficiency, enhance operations and communications, provide improved services for citizens, uncover fraud and lower the risk of cyberattacks. Investments in machine learning and AI are being prioritised, and depend on usable data.

Management 105

Management Government Security Public Safety 105

Partnership for Public Service

MARCH 9, 2023

Initially implemented on a limited basis to allow space for customer feedback, this service will be available to more Americans by the end of 2023. Customers can also use all available online platforms—from email to verified social media accounts—to communicate with the agency.

Social Media 75

Social Media Coordinator Operations Accountability 75

Google Public Sector

MARCH 3, 2023

Dearborn can transform with confidence and peace of mind with an improved security posture across the implementation. I believe what is happening in Dearborn could become a model for American cities to digitally transform, resulting in better access to government services and stronger IT security.

Public Sector 102

Public Sector Translation Security Operations 102

Microsoft Public Sector

MAY 24, 2023

Public sector organizations are facing a generational shift in their workforce. On one hand, they are experiencing the impact of the “silver tsunami”, the mass retirement of baby boomers who have been the backbone of public service for decades. Teams-Tip-Sheet-Brochure-A5.pdf

Public Sector 96

Public Sector Communications Engagement Security 96

Microsoft Public Sector

OCTOBER 24, 2024

Baseline implementation guides can be found at Secure Cloud Business Applications (SCuBA) Project | CISA. Installing and running the tool provides the capability of conducting security assessments of cloud environments via PowerShell and Open Policy Agent to check compliance with the implementation guides.

Security 64

Security Public Sector Regulations Implementation 64

GovLoop

AUGUST 1, 2024

” and get use cases from agencies that have implemented successful modern workforce strategies. You’ll hear from: Traci DiMartini, Human Capital Officer, Internal Revenue Service Wonzie Gardner, Chief Human Capital Officer, National Science Foundation Kirill L. Join us online Tuesday, Aug. 20 from 2-2:50 p.m.

Leadership 59

Leadership Management Implementation Constituents 59

AWS Public Sector Blog

AUGUST 16, 2022

This focus on digital upskilling is supported by recent research showing that the growing digital sector in our region requires a workforce equipped to leverage the power of cloud computing to improve public services.

Public Sector 130

Public Sector Government Security Sustainability 130

Partnership for Public Service

AUGUST 2, 2023

Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for Public Service with support from Medallia.

Engagement 40

Engagement Public Service Implementation Leadership 40

Partnership for Public Service

AUGUST 29, 2023

Agencies have an opportunity to change these perceptions by implementing this new legislation effectively. Indeed, our research on trust in government tells us that spotlighting individual federal employees who serve the public can help bridge the trust gap. Use plain language on your website and in agency communications.

Government 40

Government Legislation Communications Economic Development 40

Partnership for Public Service

SEPTEMBER 14, 2023

Collaboration between the federal government and state, local, tribal and territorial officials is vital to implement policy, respond to crises and serve communities across the country. Actionable steps This resource outlines actionable steps to help fulfill each major theme.

Outreach 40

Outreach Coordinator Housing Communications 40

AccessE11

MARCH 14, 2024

Following this, engaging stakeholders in the process and building a comprehensive roadmap for implementation are vital steps that foster organization-wide alignment and support. Developing a detailed implementation roadmap, complete with milestones, timelines, and assigned responsibilities, guides the systematic rollout of digital solutions.

Strategic Planning 69

Strategic Planning City Manager Elected Officials Operations 69

Partnership for Public Service

SEPTEMBER 30, 2024

The Partnership for Public Service , in collaboration with Deloitte , convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders.

Engagement 40

Engagement Public Service Government Communications 40

Microsoft Public Sector

AUGUST 20, 2024

Outlook (Mail and Calendar): Manage citizen communications and interagency meetings efficiently. Our readiness and adoption guide for the public sector, along with US Gov-specific Copilot scenarios content, will help you navigate the implementation process.

Public Sector 84

Public Sector Budgeting Security Regulations 84

Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 Agencies scored just 40.1

Engagement 40

Engagement Leadership Communications Public Service 40

Partnership for Public Service

AUGUST 25, 2022

To safeguard people’s personal information and the systems and services agencies rely on to serve the public, government must adopt a security-first mindset, maintain a responsive, agile approach and implement cybersecurity best practices like zero trust architecture. Bringing everyone together.

Security 40

Security Coordinator Cultivation Accountability 40

Partnership for Public Service

SEPTEMBER 23, 2022

20, the Partnership for Public Service hosted the 21 st annual Samuel J. Heyman Service to America Medals ®, or the Sammies, at the Kennedy Center in Washington, D.C. The post Celebrating the 2022 Sammies honorees appeared first on Partnership for Public Service. On Tuesday, Sept. Photo credit: Joshua Roberts.

Voting 45

Voting Public Service Education Coordinator 45

Partnership for Public Service

SEPTEMBER 3, 2024

These concepts are critical to building a more customer-focused government and underscore the steps needed to improve public trust in federal services. S taffing and funding Agencies face challenges in forming dedicated teams to implement CX initiatives. This requires changing organizational culture.

Budgeting 40

Budgeting Strategic Planning Leadership Government 40

American City & Country

OCTOBER 3, 2024

The attackers encrypted critical data, rendering many of the city’s essential services inoperable. This included the city’s online payment systems for water and sewer services, internal communication networks and other administrative functions crucial to day-to-day operations. The impact on Flint’s residents was immediate.

Local Government 58

Local Government Security Operations Budgeting 58

AccessE11

MARCH 14, 2024

Following this, engaging stakeholders in the process and building a comprehensive roadmap for implementation are vital steps that foster organization-wide alignment and support. Developing a detailed implementation roadmap, complete with milestones, timelines, and assigned responsibilities, guides the systematic rollout of digital solutions.

Strategic Planning 52

Strategic Planning City Manager Elected Officials Operations 52

Microsoft Public Sector

SEPTEMBER 23, 2024

Outlook (Mail and Calendar): Manage communications and interagency meetings efficiently. Our readiness and adoption guide for the public sector, along with US Gov-specific Copilot scenarios content, will help you navigate the implementation process. The future of efficient, data-driven governance is just around the corner.

Public Sector 52

Public Sector Budgeting Security Public Health 52