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Improving public health through data exchange

AWS Public Sector Blog

As public health resources shift away from the pandemic response, jurisdictions now seek ways to modernize their public health infrastructure to avoid previous challenges such as data fragmentation, incompleteness of health data, and lack of interoperability.

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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

Limited access to real-time data prevents LLMs from providing current and actionable insights, while integration difficulties with existing systems and strict compliance requirements further complicate implementation. Structured logging and AWS X-Ray annotations are implemented to track API calls and enable detailed trace analysis.

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Our health in the cloud: Enabling strategic policy goals for a data-driven vision for healthcare

AWS Public Sector Blog

The advent of cloud technology, coupled with advances in fields like epidemiology, genomics, and data analytics, has led to transformational change in how we use data in health. These developments enable a data-driven approach in individual care, public health, and health-related research.

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Migrating and modernizing state WIC applications with AWS

AWS Public Sector Blog

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The AWS whitepaper Disaster recovery options in the cloud describes how the architecture can be extended to implement disaster recovery.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers. What we have to communicate is life-saving information. It was awesome.”

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Text, email or letter? Adopting multi-channel communications

Open Access Government - Technology News

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

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Demystifying AI: How RAG boosts efficiency in state and local government departments

AWS Public Sector Blog

With RAG-enhanced LLMs, government departments can: Provide citizens with answers that reflect the latest laws and data Create policies informed by the most recent research and statistics Ensure public communications are not only articulate but also accurate Following are a couple of examples of how these technologies are making a real difference.