AWS Public Sector Blog

DECEMBER 19, 2024

Worst still, critical information, from course changes to school closure announcements, often failed to reach the colleges 140,000 credit and non-credit students in a timely manner. If a student had called before, their contact information automatically populated, allowing agents to focus entirely on addressing the students needs.

Communications 52

Communications Public Sector Leadership Engagement 52

Open Access Government - Technology News

JANUARY 9, 2024

From the early large-scale implementations of virtual agents to alleviate demands on overwhelmed call centres, agencies experienced massive gains in their ability to serve citizens in need. It needs the powers of human, real-world understanding and struggles with specialized, domain-specific topics.

Government 135

Government Public Service Constituents Implementation 135

Open Access Government - Technology News

JULY 26, 2024

Victims received fake vaccinations and government handout offers to encourage them to hand over valuable financial information. Cybercriminals saw opportunities to exploit the digital nature of these services, enabling them to hack accounts and access the financial information of vulnerable individuals.

Implementation 97

Implementation Accountability Security Communications 97

AWS Public Sector Blog

DECEMBER 18, 2024

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. Implement robust monitoring and alerting systems for both on premises and AWS environments.

Security 96

Security Government Implementation Communications 96

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

Social Pinpoint

JULY 18, 2023

When it comes to collecting authentic and high-quality data, mandatory registration for your community engagement site can prove to be a valuable tool. By building trust within the community, and remaining honest about how data is collected and stored. What are the benefits of mandatory registration for community engagement?

Community Engagement 52

Community Engagement Implementation Engagement Social Media 52

Microsoft Public Sector

OCTOBER 23, 2024

In today's digital age, securing an organization's information is more critical than ever. Baseline implementation guides can be found at Secure Cloud Business Applications (SCuBA) Project | CISA. By implementing robust security measures, you can: Enhance data protection and privacy.

Security 136

Security Public Sector Regulations Implementation 136

AWS Public Sector Blog

OCTOBER 1, 2022

Research shows that family and community involvement in schools is closely related to positive outcomes for students. Plus, when educators connect and communicate with each other, they can help improve the culture of education, use their data more effectively, and deliver better results for students. orientation training).

Engagement 111

Engagement Translation Education Public Sector 111

Microsoft Public Sector

JANUARY 12, 2024

Anticipated to impact over 500K DoD contract awards annually upon full implementation, this proposed rule represents a significant development in enhancing cybersecurity within the DIB.   Register here: Virtual DIB Day For additional information on CMMC please visit our CMMC Page.

Implementation 95

Implementation Security Operations Communications 95

FedTech Magazine

DECEMBER 3, 2024

Agencies can ensure that their servers are secure from the start by working with a proactive industry partner to implement a comprehensive strategy.

Security 68

Security Communications Implementation 68

AWS Public Sector Blog

NOVEMBER 10, 2023

Agencies, community leaders, and health professionals look to lessons learned and best practices from the COVID-19 pandemic as a starting point. For example, agencies stood up new solutions, augmented their epidemiologic data with other data sources, or looked to their local Health information Exchange (HIE) for support.

Public Health 132

Public Health Implementation Coordinator Management 132

American City & Country

AUGUST 22, 2024

According to the National Association of State Chief Information Officers’ (NASCIO) 2024 Tech Forecast , nearly half (49%) of state CIOs said they will need to increase the number of IT employees to keep pace. Communication plays a critical role in modernization projects.

Government Agency 52

Government Agency Implementation Government Communications 52

GovLoop

JUNE 30, 2023

There are a lot of points of entry now,” said Raghurama Pantula, Director of Information Security for Karsun Solutions, a modernization company that applies innovative approaches to help achieve agency missions. “So, But legacy hardware and software, which abound in government agencies, can create a barrier to implementing zero trust.

Security 98

Security Implementation Accountability Communications 98

Open Access Government - Technology News

JUNE 25, 2024

Implementing highly secure technology and using robust building management systems (over 60%) is key, particularly as these are highly vulnerable to hacking. Transparent access, open source, and collaboration will be the cornerstone for future development and implementation in this area.

Implementation 122

Implementation Operations Sustainability Financial Management 122

Microsoft Public Sector

NOVEMBER 16, 2023

These publications are important because one of the primary requirements for CMMC is that organizations will need to implement most, if not all, of NIST 800-171r3’s controls for Level 2 certification. Implementation and management of cybersecurity technology, to meet a regulatory requirement or not, has financial implications.

Security 144

Security Implementation Management Communications 144

American City & Country

NOVEMBER 18, 2024

The data deluge: Challenges of managing and analyzing information In the modern law enforcement landscape, the emergence of real-time crime centers has opened possibilities and presented significant challenges. Navigating the information flood. This ensures ease of maintenance and access to critical information.

Laws 104

Laws Public Safety Social Media Community Engagement 104

AWS Public Sector Blog

NOVEMBER 4, 2022

Whether on land, in air, or at sea, having connectivity and access to information in the field is critical for the US Department of Defense (DoD). Satellite communications systems provide the DoD with critical capabilities—from delivering satellite imagery to enabling communications—that support military users operating around the globe.

Public Sector 98

Public Sector Communications Security Operations 98

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 110

Government Public Safety Local Government Public Sector 110

FedTech Magazine

NOVEMBER 29, 2023

The White House wants agencies to ensure they’re providing easy-to-use, trustworthy, accessible information to improve how they communicate with citizens, which is why it issued digital experience guidance in September.

Laws 74

Laws Budgeting Housing Communications 74

Open Access Government - Technology News

MAY 12, 2023

This information overload can cause individuals to operate on autopilot, leading to a lack of critical thinking and making them vulnerable to fraudsters’ frauds. Removing the hurdles to better security By implementing low-code platforms, organisations can lessen the number of barriers to implementing an effective cybersecurity system.

Security 98

Security Budgeting Social Media Communications 98

Open Access Government - Technology News

AUGUST 15, 2022

In essence, they are capable of threatening the security of commonly used public key cryptosystems and exposing the vulnerabilities that exist within today’s fundamental digital systems that are used to power various internet services, including online financial transactions, e-commerce, and secure communications.

Security 105

Security Implementation Communications Development 105

GovLoop

OCTOBER 27, 2023

The awards recognize deserving individuals selected from the public service community for their intelligence, exuberance and dedication to improving and invigorating government. Please explore our official NextGen Award Booklet for more information on each winner to learn, in their own words, what public service means to them.

Public Service 115

Public Service Communications Public Health Management 115

AWS Public Sector Blog

DECEMBER 2, 2024

Terrestrial communications infrastructure for remote locations can be costly to deploy and vulnerable to outages. Meanwhile, satellite solutions, especially those needing more than one constellation, are difficult to implement and operate. For more information, please contact Satelliteresiliencyforoutposts@amazon.com.

Public Sector 86

Public Sector Communications Operations Regulations 86

Open Access Government - Technology News

MARCH 30, 2023

Analogue to digital transition is now an urgent issue across sectors that rely on monitoring data from, responding to, or communicating with service users over whom an organisation has a duty of care, such as TEC (technology-enabled care), assisted living and housing. Digital telephony networks are here and expanding faster than ever.

Implementation 98

Implementation Budgeting Housing Communications 98

AWS Public Sector Blog

AUGUST 4, 2023

However, this poses significant problems with information sharing and data storage because microscopy slides are fragile, and the dye used to visualize the cell structure fades over time. Any urgent findings are communicated over the phone with the primary team doctors.

Public Sector 98

Public Sector Communications Implementation Education 98

Open Access Government - Technology News

JANUARY 19, 2023

Earlier this year, the European Commission proposed new rules to ensure greater consistency and efficiency in cyber and information security measures across EU institutions, bodies, offices and agencies. CISOs and business leaders must start by implementing a multi-layered security strategy.

Security 124

Security Implementation Development Operations 124

Open Access Government - Technology News

AUGUST 26, 2022

Suddenly more users mean more demand, not just for information, but for everything to do with digital content. While there is no doubt about how COVID has affected many people, one scenario I found was that information was easier to access, because it became online by default rather than my asking for it in an accessible electronic format.

Communications 105

Communications Public Face Budgeting Implementation 105

American City & Country

NOVEMBER 1, 2024

Sprague adds this example of how digital transformation can enhance a government’s performance: “Updated processes, supported by new and existing technologies, can help break down silos so that data and communication can flow more efficiently across teams.”

Local Government 108

Local Government Implementation Government Management 108

Google Public Sector

OCTOBER 4, 2022

And more than three billion users already rely on Google Workspace, which means that they’re familiar tools and require little training or extended ramp-up time for Army personnel—ultimately helping Soldiers and employees communicate better and more securely than ever before.

Public Sector 130

Public Sector Security Local Government Accountability 130

Open Access Government - Technology News

SEPTEMBER 6, 2023

Schools must work with their technology partners to implement comprehensive training plans that cover every aspect of the use of AI, both in the classroom and outside it. Communication between parents and teachers is therefore vital if students are to be safeguarded outside the classroom.

Education 116

Education Regulations Communications Translation 116

Peak Proposals

JANUARY 1, 2023

can communicate to the funder the outcome of their investment). To implement the “benefits before features” approach, you must show the funder the transformative benefits of your program before revealing the details of the solution you are offering. We see this come up frequently.

Communications 130

Communications Campaign Implementation Transportation 130

Peak Proposals

JANUARY 1, 2023

can communicate to the funder the outcome of their investment). To implement the “benefits before features” approach, you must show the funder the transformative benefits of your program before revealing the details of the solution you are offering. We see this come up frequently.

Communications 130

Communications Campaign Implementation Transportation 130

AWS Public Sector Blog

NOVEMBER 29, 2022

As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. Organizations can use data to inform an enhanced engagement strategy, but many are challenged to unlock the full value of that data affordably and at scale.

Nonprofit 97

Nonprofit Engagement Fundraising Public Sector 97

GovLoop

NOVEMBER 10, 2023

In other words, change starts with the people who implement the processes that technology helps achieve. Listen to your staff,” said Susan Little, Director of the Division of Records and Information Systems at the Centers for Medicare and Medicaid Services’ Records Officer. Everyone in the agency needs to support the transformation.

Implementation 95

Implementation Management Communications 95

AWS Public Sector Blog

JULY 23, 2024

State Department’s Coordinator for International Communications and Information Policy, Ambassador Stephen Lang; the British Embassy’s Deputy Head of Mission, James Roscoe, MVO; and the Italian Embassy’s Deputy Chief of Mission, Alessandro Gonzalez. Dobriansky, G7 partners discussed ways to align AI governance strategies.

Government 84

Government Public Sector Government Agency Implementation 84

AWS Public Sector Blog

APRIL 23, 2024

If the application is using TLS encryption natively (such as API traffic on https/443), then use Elastic IP addresses (EIPs) to communicate. As noted in the VPC FAQ when using public IP addresses, all communication between instances and services hosted in AWS use AWS’s private network. 8 or 0.0.0.0/0) 24 and 10.0.1.0/24), 8 or 0.0.0.0/0)

Communications 81

Communications Implementation Regulations Security 81

Google Public Sector

APRIL 10, 2023

Modernization with CCAI and Apigee Call centers today are challenged to provide 24/7 support with minimal wait times and informed operators. Behind the scenes, CCAI uses Google Dialogflow to facilitate these virtual conversations and communicate with data sources and backend services.

Public Sector 82

Public Sector Security Government Agency Operations 82