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Text, email or letter? Adopting multi-channel communications

Open Access Government - Technology News

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

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How to Implement Innovations

GovLoop

Andrew Buss, Deputy Chief Information Officer (CIO) for Innovation Management, and Innovation Manager Tara Woody offered their wisdom about how to implement innovations and keep momentum going. During planning and pilot periods, it’s important to keep communication flowing internally and externally.

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Implementing a unified search platform for educational content on Amazon OpenSearch Service

AWS Public Sector Blog

Since communication with OpenSearch is done using HTTP requests, interacting with the cluster happens through requests such as PUT, GET, and DELETE. Each data type can have a different structure depending on its processing and may need to be analyzed differently. These requests create indexes, add documents, or search through the index.

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Best of 2023: Risk and Crisis Communications

Eric Holdeman's Disaster Zone Podcast

Best of 2023 podcasts: One of emergency management’s major partners in all things concerning disasters, from the preparation phase to the response and recovery is our public information/affairs officers who support what we are trying to do in communicating with the public. I highly recommend this podcast to your listening.

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A Guide For City Managers & CAOs to Achieve Operational Excellence

By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery. The guide covers identifying operational challenges, choosing the right software, and implementing digital solutions.

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Risk and Crisis Communications

Eric Holdeman's Disaster Zone Podcast

One of emergency management’s major partners in all things concerning disasters, from the preparation phase to the response and recovery is our public information/affairs officers who support what we are trying to do in communicating with the public. A great reference for everyone having anything to do with risk and crisis communications.

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How government agencies can successfully implement modernization projects

American City & Country

Communication plays a critical role in modernization projects. With decades of experience helping government agencies modernize their systems—from streamlining back-office operations to building automation—the theme that connects all successful projects is an emphasis on open and honest communication.