GCN

MARCH 18, 2024

Policy researchers and government administrators often seem like they’re speaking different languages. A new book aims to help experts communicate more clearly, so their ideas can have real-world impacts.

Translation 122

Translation Communications Government Management 122

Social Pinpoint

JANUARY 12, 2025

In 2015, I was inspired by the conversations happening at the ELGL (Engaging Local Government Leaders) Annual Conference, specifically the discussions around making local government more accessible. Their ideas were both practical and refreshing, sparking a lot of reflection of my own experiences with community engagement.

Engagement 98

Engagement Translation Community Engagement Local Government 98

AWS Public Sector Blog

MAY 17, 2023

Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions. It is better to have the power to effectively communicate and measure your progress within the whole organization than to have a detailed plan that only fits a part of the organization.

Government 221

Government Public Sector Public Service Operations 221

AWS Public Sector Blog

MARCH 28, 2024

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. However, there’s a simple alternative.

Translation 200

Translation Constituents Public Sector Local Government 200

AWS Public Sector Blog

JUNE 7, 2024

These frameworks allowed NCS and AWS to discover and analyze user needs and goals and translate them into a clearly defined problem statement. The prototype of the immersive web app experience was showcased to Prime Minister Lee Hsien Loong, Deputy Prime Minister Heng Swee Keat, and Minister for Communications and Information Josephine Teo.

Public Sector 296

Public Sector Communications Translation Education 296

Open Access Government - Technology News

FEBRUARY 26, 2025

AI-driven translation platforms UHL and UHN are now also testing AI-driven translation platforms that could change the accessibility of healthcare information. These platforms can translate health-related videos into multiple languages in seconds.

Translation 59

Translation Implementation Development Communications 59

GovLoop

DECEMBER 15, 2023

But the measure of an effective communications platform is how accessible it is for everyone to participate. No Going Back When millions of people began working from home several years ago, seamless communications platforms such as Zoom for Government became invaluable. Governments for Zoom Video Communications.

Communications 65

Communications Translation Security Government Employee 65

Google Public Sector

JULY 7, 2023

Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents. Forms are already being rolled out in both Spanish and Vietnamese.

Public Sector 114

Public Sector Translation Constituents Local Government 114

AWS Public Sector Blog

NOVEMBER 27, 2023

Do Something is building its next-generation member experience and communications architecture on rapidly-scalable, aligned cloud technologies, which will enable the organization to nurture its expanding membership to new levels of civic commitment.

Nonprofit 331

Nonprofit Implementation Engagement Communications 331

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

iGrantWriters

JUNE 6, 2023

of the Army -- USAMRAA Description: The FY23 KCRP Translational Research Partnership Award aims to accelerate the progress of innovative ideas in kidney cancer by promoting collaborations between clinicians and research scientists. Eligible Applicants: Unrestricted (i.e.,

Translation 52

Translation Coordinator Budgeting Communications 52

Google Public Sector

MARCH 4, 2021

In order to truly serve our diverse communities, we recognized language translation services would be required to offer truly equitable services to everyone. After looking at many other options, we decided to partner with SpringML and Google Cloud to leverage the AutoML Translation with other technologies such as our virtual agent.

Translation 52

Translation Community Engagement Management Public Service 52

AWS Public Sector Blog

OCTOBER 19, 2023

With DFS on AWS, federal customers can accelerate joint interoperability, modernization, and data-driven decision making in the cloud by removing barriers that prevent systems and users from communicating while still strengthening security via Zero Trust principles. Learn more about AWS for US Government and AWS for Defense.

Security 195

Security Public Sector Translation Implementation 195

Open Access Government - Technology News

JULY 28, 2023

Machine learning tools could provide transformative insights into animal communication, using AI models to decode and track conversation There is no Rosetta Stone for translating animal communication signals, their meaning must be deciphered through careful observation and experimentation.

Communications 52

Communications Translation Government 52

AWS Public Sector Blog

OCTOBER 25, 2024

As government organizations transition to Amazon Web Services (AWS), they often seek to maintain operational continuity by using their existing on-premises firewall solutions. East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs.

Security 182

Security Implementation Management Accountability 182

AWS Public Sector Blog

MARCH 8, 2024

Carbyne APEX transitioned the call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. It selected Amazon Web Services (AWS) Partner Carbyne and their i3 compliant cloud native call-taking platform APEX.

Public Safety 182

Public Safety Communications Public Sector Security 182

Google Public Sector

AUGUST 29, 2023

This year’s winners of the Google Cloud Customer Award in government and education include eight organizations from across the country. Each of these entities is setting new standards for creating meaningful change and leaving a positive impact within their communities. Congratulations to the 2023 award winners!

Education 98

Education Government Public Sector Constituents 98

Partnership for Public Service

JANUARY 24, 2024

At a time when our democracy faces serious threats, partisanship is on the rise and public faith in federal institutions is low , the Partnership for Public Service and the Data Foundation share a mutual dedication to the important task of building trust in government. Collaboration is key to successful data and evidence-based projects.

Government 75

Government Cultivation Accountability Translation 75

Google Public Sector

DECEMBER 14, 2022

The first was around ineffective collaboration and communication channels. Before deploying Google Workspace, a Navy officer in Japan would need to be on-base to communicate over a secure connection, and calls were typically late at night given the time difference. The workforce in the SRF-JRMC facility had two unique challenges.

Public Sector 95

Public Sector Communications Translation Security 95

Google Public Sector

APRIL 9, 2024

Customers throughout the federal government are using Google Cloud products — the Defense Innovation Unit (DIU) is deploying Google Cloud to develop AI models to assist augmented reality microscope (ARM) detection of certain types of cancer; the U.S. Intelligence Community, and Top Secret missions for the Department of Defense (DoD).

Public Sector 126

Public Sector Security Translation Government Agency 126

Open Access Government - Technology News

DECEMBER 19, 2023

Levelling the playing field Many governments around the world are aware of this opportunity and are making better use of data as a fundamental component of their development strategies. It has been found to alleviate strain on health systems, giving people the opportunity to communicate with their care providers more easily than ever.

Development 119

Development Translation Legislation Communications 119

Microsoft Public Sector

MARCH 4, 2024

Where to Start with Microsoft Teams Apps in Gov Clouds Customers in our Office 365 government clouds, GCC, GCCH, and DoD, are continuing to evolve how they do business in the hybrid workplace. Microsoft Tech Community for Public Sector Your community for discussion surrounding the public sector, local and state governments.

Public Sector 122

Public Sector Translation Security Government 122

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe. Improving government operations.

Public Sector 147

Public Sector Local Government Supervision Operations 147

Open Access Government - Technology News

OCTOBER 20, 2022

People with a background in analytics are highly valuable for ML translation roles, as they are able to make sense of the algorithm’s patterns within a business context. Similarly, individuals with communications expertise provide a great counterpart to AI cybersecurity technology.

Communications 145

Communications Translation Sustainability Education 145

Open Access Government - Technology News

SEPTEMBER 6, 2023

Recently commissioned research from RM Technology reveals that over two thirds of school students are using the technology frequently, with some using it to solve mathematics problems, write English essays, translate texts in foreign languages, and more. But tools like ChatGPT appear to be doing much more than that.

Education 116

Education Regulations Communications Translation 116

AWS Public Sector Blog

JULY 25, 2022

In addition to keeping track of items and effectively communicating with stakeholders, the Port in recent times has had to contend with shipping delays and other supply chain issues exacerbated by the pandemic. The Port is driving its mission forward and delivering pioneering innovation for state and local government, with the help of AWS.

Public Sector 130

Public Sector Local Government Security Transportation 130

Google Public Sector

MARCH 3, 2023

Building more responsive and accessible government services For example, to better serve Dearborn’s diverse population, the city will provide access to core citizen-services in multiple languages online – 24 hours a day, seven days a week.

Public Sector 102

Public Sector Translation Security Operations 102

Open Access Government - Technology News

JUNE 6, 2024

Working directly with the healthcare industry in Ireland, we have witnessed the transformative potential of technology and AI in healthcare, when it is used to support and complement other language translation solutions. We’ve identified three major benefits that technology is having in breaking down communication barriers.

Translation 59

Translation Communications Operations Management 59

Open Access Government - Technology News

SEPTEMBER 16, 2024

The enhanced interactivity and responsiveness of these AI tools are specifically designed to boost student engagement and develop key competencies such as effective communication and strategic thinking. The post How AI and XR hold the key to inclusive STEM learning appeared first on Open Access Government.

Education 102

Education Communications Translation Development 102

Social Pinpoint

MAY 16, 2023

Many governments give official recognition to only one or some of the languages spoken in the country, giving the impression that multilingualism is not a common phenomenon. However, online engagement is an easy and cost-effective way to communicate with people who are native speakers of another language. Write simply.

Community Engagement 52

Community Engagement Engagement Translation Communications 52

Open Access Government - Technology News

JULY 22, 2024

Real-time translation technologies, such as AI-driven sign language interpreters, can bridge communication gaps by converting spoken language into sign language videos instantly. The UK government is taking steps in the right direction.

Public Sector 89

Public Sector Public Transportation Public Service Communications 89

Social Pinpoint

APRIL 11, 2023

An effective community engagement strategy helps local governments to make more informed decisions. Not only does involving the public in decision-making help to create a shared vision for the community. We’ve uncovered 10 effective community engagement tips to help you elevate your strategy today.

Community Engagement 52

Community Engagement Local Government Engagement Government 52

Open Access Government - Technology News

AUGUST 16, 2024

Scientists at UC Davis Health have unveiled a cutting-edge brain-computer interface (BCI) that translates brain signals into speech with an astounding 97% accuracy This achievement marks a significant leap forward in assisting individuals with severe speech impairments, such as those caused by amyotrophic lateral sclerosis (ALS).

Communications 59

Communications Translation Coordinator Government 59

AWS Public Sector Blog

OCTOBER 21, 2024

With a serverless application architecture, you can utilize the same components of a traditional three-tier architecture but use event-driven architecture with microservices, APIs to communicate between services, and purpose-built data stores that fit each service.

Management 162

Management Operations Accountability Translation 162

Google Public Sector

AUGUST 29, 2023

This year’s winners of the Google Cloud Customer Award in government and education include eight organizations from across the country. Each of these entities is setting new standards for creating meaningful change and leaving a positive impact within their communities. Congratulations to the 2023 award winners!

Education 52

Education Government Public Sector Constituents 52

Open Access Government - Technology News

JUNE 4, 2024

While it is possible to secure devices using Carrier-Grade NAT to translate from a private to a public IP address, this is only really suitable where a device initiates the transmission and not where remote access is required for management and updates. Its architecture also simplifies compliance and streamlines network management.

Security 81

Security Operations Communications Management 81