AWS Public Sector Blog

FEBRUARY 10, 2023

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

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Outreach Public Sector Campaign Communications 130

AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

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Public Sector Housing Outreach Security 298

AWS Public Sector Blog

MARCH 21, 2023

TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. It enables governments to operate more efficiently, allowing staff to save time while AI handles routine tasks.

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Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

APRIL 3, 2024

Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. What we have to communicate is life-saving information. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub.

Campaign 195

Campaign Local Government Outreach Implementation 195

GovLoop

DECEMBER 2, 2022

A conversation with Nuance Communications’ Russell Brodsky, Regional Vice President, Government Sales; Vance Clipson, Senior Principal, Industry Solutions Marketing and Strategy; and Joseph Solt, Director of Professional Services. It’s about making it easy for [people] to interact with government,” he said. Get the guide.

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Constituents Engagement Outreach Government Agency 59

AccessE11

SEPTEMBER 6, 2023

This streamlined approach can significantly improve problem-resolution efficiency, enabling government agencies to promptly and accurately collect all necessary information. Mobile capabilities further extend this accessibility, allowing citizens to engage with their local government whenever and wherever it’s most convenient.

Local Government 52

Local Government Outreach Engagement Voting 52

AWS Public Sector Blog

MARCH 6, 2023

Amazon SES receives the email that was sent, and as an email receiver, Amazon SES handles underlying mail-receiving operations, such as communicating with other mail servers, scanning for spam and viruses, and accepting mail for recipients in your domain. Attach the file to an email and send it to email address configured in Step 3.

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Public Health Public Sector Local Government Accountability 130