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US government agencies can communicate, collaborate securely with AWS Wickr

AWS Public Sector Blog

Driven by the need for convenience, real-time conversations, and anywhere, anytime access, electronic messaging has become a go-to means of communication. In fact, instant messaging has become the preferred form of internal workplace communications, including email, according to Gartner’s 2022 Channel Benchmark and other research studies.

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Why Data Literacy is Crucial for High-Level Federal Communicators

Partnership for Public Service

For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential. Federal communicators play a vital role in delivering accurate and meaningful information to the public, stakeholders and decision-makers.

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How government agencies can successfully implement modernization projects

American City & Country

Today, these projects involve more emerging technology than ever, and its importance continues to grow as the public expects a high level of service delivery from government agencies. Communication plays a critical role in modernization projects.

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The Case for Accessible Communications Technology

GovLoop

Collaborative technology has cleared away physical and operational barriers that once seemed immovable. But the measure of an effective communications platform is how accessible it is for everyone to participate. Governments for Zoom Video Communications. Audio is crisp and clear, and video is in HD.

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Google Public Sector announces continuity-of-operations offering for government entities under cyberattack

Google Public Sector

Given the external environment, government agencies in particular need reliable continuity plans in the event of an attack. In fact, two policy directives were recently issued to ensure that government entities can continue to operate. government agency is expected to have a Continuity of Operations Plan (COOP) in place.

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Three ways government agencies can modernize with IDP powered by AWS

AWS Public Sector Blog

As talent shortages grow, job vacancies are commonplace across governmental agencies. Add the challenge of retaining existing talent and government agencies face a perfect storm. Due to a technology called intelligent document processing (IDP), agencies can accomplish their missions faster—even as vacancies mount.

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Building Civic Trust Through Civic Tech

GovLoop

Civic tech makes it easier for people to interact with government agencies. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement.